article thumbnail

3 steps to get your data AI ready

CIO Business Intelligence

As they embark on their AI journey, many people have discovered their data is garbage, says Eric Helmer, chief technology officer for software support company Rimini Street. For many CIOs, preparing their data for even one AI project is a tall order. They arent sure where it is among hundreds of different systems in some cases.

Data 307
article thumbnail

Redefining customer experience: How AI is revolutionizing Mastercard

CIO Business Intelligence

As more AI innovations come to market, financial institutions can leverage the technology for enhanced services, increased efficiency, and new ways to deliver and manage products. Ed McLaughlin is the president and chief technology officer of Mastercard and a member of the company’s management committee.

CTO 330
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

CIOs in financial services embrace gen AI — but with caution

CIO Business Intelligence

Highly regulated, customer-centric, and dependent on layers of human involvement and manual processes, financial services are ripe for automation through artificial intelligence (AI). So business technology leaders in financial services are carefully navigating a path toward AI. Banks have to get ready to take the step forward.”

Financial 354
article thumbnail

AI data readiness: C-suite fantasy, big IT problem

CIO Business Intelligence

The survey points to a fundamental misunderstanding among many business leaders regarding the data work needed to deploy most AI tools, says John Armstrong, CTO of Worldly, a supply chain sustainability data insights platform. Theres a perspective that well just throw a bunch of data at the AI, and itll solve all of our problems, he says.

Data 336
article thumbnail

SAP restructures board to emphasize AI-first, suite-first strategy

CIO Business Intelligence

SAP is starting the 2025 financial year with a new executive board.The German software company announced that 39-year-old Sebastian Steinhuser will be promoted to the executive board. SAP introduced a new CTO and two new chief revenue officers.

SAP 225
article thumbnail

Why the CIO role should be split in two

CIO Business Intelligence

What do the chief digital officer, chief technology officer, chief information security officer, chief transformation officer, chief data officer, and so on, have in common? What I mean by that is financial planning and management at a strategic level.

article thumbnail

Six steps to creating a successful IT strategy: A guide for CIOs

CIO Business Intelligence

This alignment ensures that technology investments and projects directly contribute to achieving business goals, such as market expansion, product innovation, customer satisfaction, operational efficiency, and financial performance. These principles directly influence the organization’s culture and strategic moves.

Strategy 334