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As they embark on their AI journey, many people have discovered their data is garbage, says Eric Helmer, chieftechnologyofficer for software support company Rimini Street. For many CIOs, preparing their data for even one AI project is a tall order. They arent sure where it is among hundreds of different systems in some cases.
As more AI innovations come to market, financial institutions can leverage the technology for enhanced services, increased efficiency, and new ways to deliver and manage products. Ed McLaughlin is the president and chieftechnologyofficer of Mastercard and a member of the company’s management committee.
Highly regulated, customer-centric, and dependent on layers of human involvement and manual processes, financial services are ripe for automation through artificial intelligence (AI). So business technology leaders in financial services are carefully navigating a path toward AI. Banks have to get ready to take the step forward.”
The survey points to a fundamental misunderstanding among many business leaders regarding the data work needed to deploy most AI tools, says John Armstrong, CTO of Worldly, a supply chain sustainability data insights platform. Theres a perspective that well just throw a bunch of data at the AI, and itll solve all of our problems, he says.
SAP is starting the 2025 financial year with a new executive board.The German software company announced that 39-year-old Sebastian Steinhuser will be promoted to the executive board. SAP introduced a new CTO and two new chief revenue officers.
What do the chief digital officer, chieftechnologyofficer, chief information security officer, chief transformation officer, chief data officer, and so on, have in common? What I mean by that is financial planning and management at a strategic level.
This alignment ensures that technology investments and projects directly contribute to achieving business goals, such as market expansion, product innovation, customer satisfaction, operational efficiency, and financial performance. These principles directly influence the organization’s culture and strategic moves.
Jim Chilton is an award-winning CIO who serves as the chieftechnologyofficer of Cengage Group, an innovative disruptor in the edtech space. As a business and technology executive, Chilton leverages his unique experiences to drive innovation and optimize technology throughout the company.
Nipun Dureja, chieftechnologyofficer for iSpot. iSpot Photo) — Nipun Dureja is now chieftechnologyofficer for iSpot , a Bellevue, Wash., Julie Whalen, chieffinancialofficer of Expedia Group, is resigning from her role. 17 of next year.
When I joined Capitec in April 2022 as CTO, the first thing I wanted to find out was whether there was a zero trust strategy in place. Capitec is the second largest bank in South Africa, and like financial institutions the world over, it’s a potential target for attackers. For example, we have 16,000 people in our organization.
For instance, CIOs in industries like financial services need to monitor how competitors leverage AI for fraud detection or offer personalized services to inform their IT strategies. CIOs can ensure that IT supports and drives key business outcomes by translating business strategies into clear technology roadmaps.
“Tasks such as data analysis, machine learning, and predictive analytics require high performance, which Intel’s latest processors provide,” noted Bruno Domingues, CTO for Intel’s financial services industry practice. The faster data is processed, the quicker actionable insights can be generated.”
CIOs feeling the pressure will likely seek more pragmatic AI applications, platform simplifications, and risk management practices that have short-term benefits while becoming force multipliers to longer-term financial returns. CIOs should consider placing these five AI bets in 2025.
Even modest investments in database tooling and paying down some data management debt can relieve database administrators of the tedium of manual updates or reactive monitoring, says Graham McMillan, CTO of Redgate. Engineering teams also risk drowning in tangled service interactions instead of delivering new features.
He has assisted the top management in planning IT strategies and leveraging technologies for rationalizing manpower, enhancing organizational productivity, and improving the efficiency of operations. Amit Goel joins Blox as CTO. Real estate buying platform Blox has appointed Amit Goel as its chieftechnologyofficer, based in Mumbai.
The integrated F5/Intel offering, which is available, will be particularly beneficial for edge applications, such as video analytics and IoT , where low latency and high performance are crucial, wrote Kunal Anand, chieftechnologyofficer with F5, in a blog about the technology. “F5
At Emburse, an expense reimbursement company, software developers use code generation tools like Github Copilot and Amazon Q Developer, which integrate directly into developer environments, says Ken Ringdahl, the companys CTO. Our salespeople go out to meet with financial advisors, says Baker.
Few would swap sunny San Francisco and the innovation of Silicon Valley for a train ticketing company serving disgruntled UK commuters, but try telling that to Trainline CTO, Milena Nikolic. I had been at Google for so long that I stopped counting,” she says. Everything fell in place; every box was ticked,” she says. “I
The DOE cybersecurity team hosted its first cohort of eight students, five assigned to the CISO team and three assigned to the CTO team. Interns complete a curriculum for a minimum of three technical certifications in areas of their choice and build relationships with technology vendors like Zscaler.
“Successful migrations require alignment between IT and finance departments, as well as broader business stakeholders, to ensure that the migration delivers value,” notes Bruno Domingues, CTO for Intel’s financial services industry practice. Concerns around security and regulatory compliance are also critical hurdles – but modern cloud providers (..)
Several factors appear to be contributing to concern and doubt about the long-term viability of the CDO position, which began to gain prominence in 2008 and 2009 following a global financial crisis, says Randy Bean, senior advisor to the Data & AI Leadership Exchange.
The bad news, however, is that IT system modernization requires significant financial and time investments. When addressed properly , application and platform modernization drives immense value and positions organizations ahead of their competition, says Anindeep Kar, a consultant with technology research and advisory firm ISG.
CIO: How has your career evolved to becoming an IT director/CIO/CTO? Financial Services Industry, IT Leadership We’re using advanced architectural structures to deliver a fully API-enabled set of services that can be embedded in a partners ecosystem. I grew up away from my entire family so it taught me adaptability at a young age.
She previously worked at Iron Mountain, where she was Executive Vice President and CTO. She co-founded Trend Micro in 1988 and has been leading the company ever since; first as executive vice president, CTO in 1996, and CEO since 2005. She has worked in media, communications, and networking industries.
Yet unlike his peers, Wiedenbeck’s dual roles — the top technology executive as well as the transformation lead at Ameritas — are often at odds. As chieftechnologyofficer, Wiedenbeck is driving automation and IT modernization to reduce complexity and technical debt.
Pay-as-you-go pricing is a way to reduce financial risk by not locking into long-term contracts. Adnan Masood, chief AI Architect at UST, says unpredictable pricing makes it tough even for CFOs to manage AI spending. That uncertainty creates a challenge for risk-averse companies that must work within budget constraints.
The IDC survey results are “alarming,” both that nearly a third of CIOs don’t understand the success metrics and that 90% or more of POCs are failing , adds David Curtis, CTO at RobobAI, a fintech using AI to help companies manage supply chains. A lot of financial services companies that I work with don’t have a risk culture,” he says. “If
Gary Jeter, Executive Vice President, ChiefTechnologyOfficer at TruStone Financial Credit Union, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. Watch the episode: Listen to the episode: CIO Leadership Live.
Weve developed our own agentic AI for code management, says Charles Clancy, CTO at Mitre. The key challenge in our area is there are hundreds of tasks that might not be particularly well automated, says CTO Paul Gaskell. But there are already some jobs specifically in the software development lifecycle poised to be aided by AI agents.
Program managers can then have more time to focus on vendor management, financial planning, and executive-level communications. Hopping between silos of information and apps in search of data adds to the gray work tax, slowing down work and projects, says Jon Kennedy, CTO of Quickbase.
I know every answer, agrees Dave Curtis, CTO at RobobAI. But no one especially in technology knows everything. Sort decisions by their complexity and impact There are two things you have to consider: the urgency and the importance of the decision, says Efrain Ruh, field CTO for Continental Europe at Digitate.
— Ali Dasdan , chieftechnologyofficer of ZoomInfo Technologies , is resigning from his role at the publicly traded company to “pursue a new opportunity,” according to a new Securities and Exchange Commission filing. Keith Kirk is now Swiftly’s chieffinancialofficer.
Ramana Thumu, chieftechnologyofficer for Expedia Group. Expedia Photo) Ramana Thumu has taken the role of chieftechnologyofficer for Expedia Group. Maya and Julie bring a collective wealth of financial expertise and operational experience to the F5 board,” said Alan Higginson, F5’s board chair.
Nearly 37% of survey respondents who are already using artificial intelligence in financial services consider improved operational efficiency a benefit of using AI, the report shows. Only 23% of respondents who use AI in financial services use NLP and only 19% use NLU, according to Forrester. AI enhances operational efficiency.
Outcome- and cost-based pricing, with variations for specific use cases, are likely to catch on, says Rogers Jeffrey Leo John, co-founder and CTO of DataChat, a no-code, gen AI platform for instant analytics. However, some experts see other price models emerging.
Imagine you’re a client technologist of the athletics department, and you’re looking for financial information for athletics,” he says. The best approach, he adds, is to give them a platform that’s useful, but also mitigates risk on a large scale while providing IT with visibility. You shouldn’t have to come to IT to ask for those reports.
Vered was most recently CTO at engineering insights startup Uplevel. LinkedIn Photo) — Andrea James joined precision diagnostics company Oncocyte as chieffinancialofficer. She was most recently chief communications officer at police body camera giant Axon, and previously worked for Tesla in investor relations. —
The research, conducted by International Data Corporation (IDC) and commissioned by SUSE surveyed 838 respondents in 11 Asia/Pacific countries across a range of industries such as financial services and insurance, telecommunications, and government. Learn more about SUSE here.
Error correction is vital for enterprise users of quantum computing, says Yoram Avidan, CTO of Citigroups Innovation Lab and global head of Citi Accelerator. Error correction ensures the accuracy and reliability of quantum computations, he says, which is particularly important for financial monitoring.
A well-defined cloud strategy will provide a solid business justification by evaluating financial implications alongside key motivators and desired business outcomes, Myers says. This strategic approach guides leadership through their cloud transformation journey, ensuring informed decision-making and alignment with organizational goals.
By taking the necessary precautions and implementing effective frameworks, such as Zero Trust, CIOs can stay one step ahead of cybercriminals and reduce business interruption and any financial or reputational fallout from a breach or attack, he says.
These leaders hold key positions across a spectrum of roles, including Chief Information Officer (CIO), ChiefTechnologyOfficer (CTO), and Chief Data Officer (CDO). Their collective efforts underscore the critical importance of technology in both public and private sectors.
TEKsystems CTO Ramasamy Palaniappan agrees, calling AI a productivity enabler. Build resiliency The pace required for successful transformation allows little time to rest, and workers must be ready to keep up, says Ryan Downing, vice president and CIO of enterprise business solutions at Principal Financial Group.
Payscale Photos) — Compensation data company Payscale hired two new executives: Nolan Farris as president and chief operating officer, and Raj Cherukuri as chieftechnologyofficer. Farras previously spent more than 14 years at jobs platform Indeed, most recently as chief revenue officer.
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