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What is a CTO? The chieftechnologyofficer (CTO) is the senior executive who focuses on the technological requirements, opportunities, and challenges within an organization. What does a CTO do? What does a CTO do? Years ago, the CTO most often led the infrastructure function.
Dun and Bradstreet has been using AI and ML for years, and that includes gen AI, says Michael Manos, the companys CTO. Other surveys found a similar gap. In a November report by HR consultancy Randstad, based on a survey of 12,000 people and 3 million job profiles, demand for AI skills has increased five-fold between 2023 and 2024.
The survey results came as no surprise to several CIOs and other IT leaders, with some describing past jobs in fear-based environments, and others saying they know of colleagues in similar situations. Such a culture often starts at the top, says Jack Allen, CEO and chief Salesforce architect at ITequality, a Salesforce consulting firm.
Under pressure to deploy AI within their organizations, most CIOs fear they don’t have the knowledge they need about the fast-changing technology. More than three in five CIOs surveyed by Salesforce say they’re expected to know more about AI than they do, potentially leading to massive and costly deployment mistakes.
In a September IDC survey , 30% of CIOs acknowledged they didn’t know what percentage of their AI POCs met target KPI metrics or were considered successful. Meanwhile, about 70% of those surveyed by IDC in September said nine of every 10 custom-built AI apps failed to clear the POC stage and go into production.
The 2024 Board of Directors Survey from Gartner , for example, found that 80% of non-executive directors believe their current board practices and structures are inadequate to effectively oversee AI. Additionally, they should consult with legal experts to navigate regulations and establish oversight committees.
Questionable outcomes and a lack of confidence in generative AIs promised benefits are proving to be key barriers to enterprise adoption of the technology. Sastry Durvasula, chief operating, information, and digital officer at TIAA, firmly believes consumption-based pricing is the best model for business organizations AI strategies.
It was an interesting case study of global cyber impact, says Charles Clancy, CTO at Mitre. In response to the outage, 84% of companies are either considering diversifying their software and service providers, or are already doing so, according to a survey by Adaptavist released in late January.
And in a January survey by KPMG of 100 senior executives at large enterprises, 12% of companies are already deploying AI agents, 37% are in pilot stages, and another 51% are exploring their use. Weve developed our own agentic AI for code management, says Charles Clancy, CTO at Mitre. And thats just the beginning.
More than 90% of IT leaders, in fact, expected their 2025 budgets to increase when surveyed in 2024. The US Army adopted TBM practices about five years ago in its financial management and contract processes, says Katie McAteer, chief of strategic business transformation and optimization there.
When addressed properly , application and platform modernization drives immense value and positions organizations ahead of their competition, says Anindeep Kar, a consultant with technology research and advisory firm ISG. The bad news, however, is that IT system modernization requires significant financial and time investments.
In a survey of 2,300 IT decision makers that IBM released in December, 47% say theyre already seeing ROI from their AI investments, and 33% say theyre breaking even on AI. According to experts and other survey findings, in addition to sales and marketing, other top use cases include productivity, software development, and customer service.
Look around and youll see technological, economic, and competitive obstacles that CIOs must not only handle, but defeat. A PwC Global Risk Survey found that 75% of risk leaders claim that financial pressures limit their ability to invest in the advanced technology needed to assess and monitor risks. Risk is inescapable.
In an AP survey of S&P 500 companies, only 25 of 341 CEOs were women. That disparity extends into the technology sector. She previously worked at Iron Mountain, where she was Executive Vice President and CTO. Her resume includes stints at Deloitte Consulting, USB Investment Bank, Red Hat, Oracle, GE Digital, and Microsoft.
In April of 2023, Censuswide conducted a survey of 608 US respondents from companies with $250m+ revenue. That study focused on CIO and CTO satisfaction with their existing IT support and services models for enterprise software. CIOs and CTOs are frustrated at the many inconveniences of managing multiple vendors.
Its not surprising to see the differences when C-level executives tend to receive PowerPoint-level snapshots of IT problems, including data quality, says Timothy Bates, a professor in the College of Innovation and Technology at the University of Michigan Executives see dashboards clean, aggregated, polished, Bates says.
Yet unlike his peers, Wiedenbeck’s dual roles — the top technology executive as well as the transformation lead at Ameritas — are often at odds. As chieftechnologyofficer, Wiedenbeck is driving automation and IT modernization to reduce complexity and technical debt.
Jason Hishmeh, cofounder and CTO at IT services provider Varyence, sees such AI innovations infiltrate every level of the customer journey in the next five years. Nearly half of 8,400 consumers from the four countries say they are already comfortable using AI to choose products and services, according to a mid-2024 survey from Cognizant.
Case in point was the high turnover rate at road and highway maintenance company AVR Group, and the solutions enacted by its CTO Pierangelo Perdomi to remedy it. So smart working was introduced at AVR last year in the technology business unit with a different supplementary contract for different groups.
According to the company’s latest global survey of desk workers, employees spend 37% more time on routine administrative tasks instead. Steve Ross, director of cybersecurity for the Americas at S-RM Intelligence and Risk Consulting, says gen AI can reduce a day’s worth of research to a single hour, but not without a catch. “It
An overwhelming 94% of organizations worldwide are embracing a next-generation ERP strategy that involves migrating to cloud platforms and adopting high-end analytics such as artificial intelligence to overcome the limitations of legacy applications and modernize their businesses, according to a survey of 1,675 IT executives by Boomi. .
In today’s organizational landscape, where technology wields increasing influence, the role of the CIO has been elevated, particularly catalyzed by the exigencies of the pandemic. The State of the CIO 2024 survey published by CIO, states that 85% of CIOs are becoming a changemaker, increasingly leading business and technology initiatives.
According to a Bank of America survey of global research analysts and strategists released in September, 2024 was the year of ROI determination, and 2025 will be the year of enterprise AI adoption. But the entire process will need to be reinvented in order to make full use of the technology, says Monteiro.
That’s because employees have decidedly mixed feelings about AI coming to their workplaces, according to the recent survey by IT solutions integrator Insight , even as many enterprises are already adopting or experimenting with AI and as AI-enabled phones begin hitting the market.
Srini Koushik has been passionate about the environment for 35 years and now, as a board member of the nonprofit SustainableIT.org and CTO of cloud services provider Rackspace Technology, he wants to help enterprises achieve sustainability in the cloud. By choosing them, enterprises are almost adopting net zero by proxy,” Koushik says.
Digital assistants can also be specialized for specific needs, says Nick Rioux, co-founder and CTO of Labviva, provider of an AI-assisted purchasing solution. Gen AI is particularly helpful for web development, adds Natalie Lambert, founder and managing partner at GenEdge Consulting, an AI consulting firm.
According to IDC’s July 2023 Future Enterprise Resiliency & Spending (FERS) survey of 856 senior IT and business managers in large enterprises, the IT line items most affected, in addition to rising tech salaries, include SaaS and PaaS costs. They ended up bringing most of those people back, at consulting rates, for six months.”
In the two years since generative artificial intelligence (genAI) burst onto the global stage and quickly found its way into the strategy playbooks of the worlds largest businesses, weve all heard a lot about the technologys potential. Siddharth Kuckreja is senior vice president and chieftechnologyofficer at TrueStage.
Rate of change “The most important metric for IT success is rate of change,” says Nicolas Avila, CTO for North America at IT and software development company Globant. Ensuring end-user satisfaction begins with periodic surveys to collect user feedback. Here they are.
Both types of gen AI have their benefits, says Ken Ringdahl, the companys CTO. Kong, which surveyed developers about their API use, found a similar balance, with OpenAI at 27%, Llama at 8%, and Mistral at 4%. Legal indemnification is a common feature of gen AI contracts from OpenAI, Microsoft, Adobe, and other major vendors.
Tech debt can take many forms — old applications, bloated code, and aging hardware among them — and while the issue often takes a back seat to innovation and new technology, it is on the minds of a lot of CIOs. And 47% percent of those who expect to overspend blamed excessive tech debt, including old apps. It’s not a sexy subject,” he says.
Too often, technology companies pay consulting or analyst firms to create metrics based on the best characteristics of their offerings,” says Judith Hurwitz, CEO of Hurwitz Strategies, an emerging technologyconsulting firm. Results may be based on a survey, for instance. Metrics are only as good as their source.
“A pragmatic and structured architectural approach when moving to the cloud is critical,” says William Peldzus, senior director and Center of Excellence head with enterprise consulting firm Capgemini Americas. He notes that multiyear contracts can lock unwary clients into expensive, inflexible consumption models.
Difficulties estimating or demonstrating the value of AI technologies to the business have been or will be a top barrier to their implementation, according to a recent Gartner survey of more than 700 IT leaders at organizations that have adopted or plan to adopt AI. Most companies are simply playing with the novelty of AI still.”
Upskilling takes time, and contracted workers aren’t usually as close to the business as employees. According to The State of the CIO Survey,24% of CIOs view “reinventing infrastructure/applications to meet new requirements” as a challenge holding IT back. for this year, resulting in a net gain of more than 300,000 new jobs.
If you are in one of these companies and can provide your firm's views on these topics we would really appreciate you taking this survey. We have designed the survey to be easy and fast to take: Find it here. This best selling book outlines the nature of the threat facing businesses and steps you can take today to mitigate threats.
And online education company Pluralsight conducted a survey of IT professionals in the US and UK and found that 74% worried AI tools will make many of their daily skills obsolete. Hopefully, the AI is taking some of those routine tasks,” says Henry Svendblad, CTO at Company Nurse, which helps companies handle workplace injuries. “I
A 2022 survey of 850 IT leaders by Foundry found more than two-thirds were accelerating their cloud migration and nearly three-quarters (72%) were defaulting to cloud-based services for upgrades or new IT purchases. Host Isaac Sacolick ( @nyike ) was joined by a bevy of consultants and practitioners who had no shortage of advice on the topic.
Companies taking a multicloud approach can experience ballooning OpEx numbers, says Barrett Schrader, managing director of the technologyconsulting group at Protiviti: “Organizations can take advantage of volume discounts with reduced complexity. Consumption-based contracts are self-optimizing,” says Gartner’s Buchanan.
Artificial intelligence and machine learning Unsurprisingly, AI and machine learning top the list of initiatives CIOs expect their involvement to increase in the coming year, with 80% of respondents to the State of the CIO survey saying so. Other surveys offer similar findings. 1 priority among its respondents as well. For Rev.io
Of roughly 2,500 CIOs surveyed recently by Gartner, 9% say they have already deployed gen AI applications, and a staggering 55% say they will deploy large language models (LLMs) in production by the end of 2025. A recent survey of nearly 1,000 IT decision-makers conducted by Foundry underscores this.
And we are surveying 280 people who engaged with us to ensure we are capturing the most important results of the event as well as gaps this community believes we should be collectively tackling to improve the state of analysis. We had analysts at the event capturing content that we will summarize here over the next few weeks.
“You can have the best solution but if you don’t have adoption, it will fail,” says Wayne Tung, managing director of Sendero Consulting. There’s always change,” says Jim Moore, CTO at HR Acuity. “A Paulo Gardini Miguel, director of technology at The CTO Club, agrees. A healthy team is used to it.
CIO packages often include stock options, relocation expenses, and hiring bonuses, says Victor Janulaitis, CEO of consulting firm Janco. The strategic importance of technology leadership has never been greater, especially as organizations attempt to tackle information security, artificial intelligence, cloud transformations, etc.,”
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