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ServiceNow to pay $2.85B for Moveworks’ AI tools

Network World

A majority of Moveworks current customer deployments already use ServiceNow in their environments to access enterprise AI, data, and workflows. ServiceNow and Moveworks will deliver a unified, endtoend search and selfservice experience for all employee requestors across every workflow, according to ServiceNow.

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7 types of tech debt that could cripple your business

CIO Business Intelligence

Accenture reports that the top three sources of technical debt are enterprise applications, AI, and enterprise architecture. These areas are considerable issues, but what about data, security, culture, and addressing areas where past shortcuts are fast becoming todays liabilities?

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What gives IT leaders pause as they look to integrate agentic AI with legacy infrastructure

CIO Business Intelligence

We actually started our AI journey using agents almost right out of the gate, says Gary Kotovets, chief data and analytics officer at Dun & Bradstreet. In addition, because they require access to multiple data sources, there are data integration hurdles and added complexities of ensuring security and compliance.

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The 5 S’s of cyber resilience: How to rethink enterprise data security and management

CIO Business Intelligence

The patchwork nature of traditional data management solutions makes testing response and recovery plans cumbersome and complex. To address these challenges, organizations need to implement a unified data security and management system that delivers consistent backup and recovery performance.

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CIOs are rethinking how they use public cloud services. Here’s why.

CIO Business Intelligence

The reasons include higher than expected costs, but also performance and latency issues; security, data privacy, and compliance concerns; and regional digital sovereignty regulations that affect where data can be located, transported, and processed. So we carefully manage our data lifecycle to minimize transfers between clouds.

Cloud 349
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HP redefines PC refresh approach using performance data

CIO Business Intelligence

HP has been advancing its own telemetry and analytics tools to gather and assess data for intelligent decision-making. To apply these tools to smart decisions for PC refresh, the next step was to generate modern data in an organised PC performance map. A targeted, data-driven refresh process generates positive results.

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5 top business use cases for AI agents

CIO Business Intelligence

In a report released in early January, Accenture predicts that AI agents will replace people as the primary users of most enterprise systems by 2030. If a customer asks us to do a transaction or workflow, and Outlook or Word is open, the AI agent can access all the company data, he says. And thats just the beginning.

CTO Hire 359