Leveraging Organizational Knowledge: “Knowledge management strategies that create value”
Leveraging Organizational Knowledge
APRIL 9, 2007
However, the definition above is valid in a mass-market context with low value, low margin, high quantity and relatively low product differentiation. In this Retail context, there is still a degree of “routinization” and automation, and there is a definite “productization”. Capability/skill development is also a concern.
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