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Cleaning Up Costs: Avaya and Stemmer Distribution

CIO Business Intelligence

As the solution fits perfectly into the mobility needs of a company, understanding the mechanics and benefits is simple for employees to retain and use. Reach out to an Avaya solution provider to request a demo. The employee adoption of Avaya Cloud Office was quick. Consolidating the individual costs of voice, messaging, etc.

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7 secrets of successful digital transformations

CIO Business Intelligence

Today, VIA Metropolitan Transit in San Antonio, Texas, has a new, AI-powered chatbot that answers questions 24/7 and a mobile app that customers can use to buy bus passes. VIA also had a partner issue with the mobile pass provider it worked with. They vet vendors thoroughly — and write detailed RFPs.

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JPMorgan Chase CIO Gill Haus on grooming digital leaders

CIO Business Intelligence

We spend a lot of time focused on our career mobility opportunities. So, we really value career mobility across the firm because it helps our talent grow and helps someone become an even more well-rounded technologist. . The market for tech talent is tight. We also do a lot of upskilling. So, they get to see the entire dialogue.

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4 Important Technology Investments for Every Contact Center

CIO Business Intelligence

Customers — who may be in life-or-death situations — can create their own tickets via mobile or get on the IVR and receive a link to create a ticket via text. Try a Cyara demo today. One of Cyara’s customers does this exceptionally well and points to what a truly fluid CX can look like in the modern call center.

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A new era for Windows: Can Microsoft’s longtime engine power another tech revolution?

GeekWire

It originated on mobile phones and the field of computational photography. Microsoft had already been working on the plan for years when a small group of leaders met with Sam Altman and others from OpenAI for an early demo of its breakthrough AI model. ” And thats where Microsoft is betting on AI.

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