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ServiceNow to acquire Moveworks to strengthen agentic AI and enterprise search

CIO Business Intelligence

The surge in generative AI adoption has driven enterprise software providers, including ServiceNow and Salesforce, to expand their offerings through acquisitions and partnerships to maintain a competitive edge in the rapidly evolving market.

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5 top business use cases for AI agents

CIO Business Intelligence

In a report released in early January, Accenture predicts that AI agents will replace people as the primary users of most enterprise systems by 2030. Still, enterprises are already reporting success deploying AI agents for several use cases. The top use case for AI agents was software development, cited by 87% of respondents.

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7 types of tech debt that could cripple your business

CIO Business Intelligence

What CIOs can do: Avoid and reduce data debt by incorporating data governance and analytics responsibilities in agile data teams , implementing data observability , and developing data quality metrics. For this reason, organizations with significant data debt may find pursuing many gen AI opportunities more challenging and risky.

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What is product lifecycle management? Organizing the development process

CIO Business Intelligence

PLM brings together people, data, processes, and business systems to aid an organization’s ability to develop, market, and support its products. It was born at American Motors Corporation (AMC) to speed up the company’s product development process, in particular around the development of the Jeep Grand Cherokee.

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What gives IT leaders pause as they look to integrate agentic AI with legacy infrastructure

CIO Business Intelligence

And in an October Gartner report, 33% of enterprise software applications will include agentic AI by 2033, up from less than 1% in 2024, enabling 15% of day-to-day work decisions to be made autonomously. Zeroing in on AI developers in particular, everyone is jumping on the bandwagon. Not all of that is gen AI, though.

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EXL orchestrates AI for real business outcomes

CIO Business Intelligence

also incorporates a growing library of domain-specific AI agents that can dynamically interact with enterprise systems, streamlining processes, enhancing decision making and improving customer experiences. Key capabilities of EXLerate.AI Domain-specific LLMs: EXLerate.AI includes two new, proprietary LLMs for health and finance.

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From vision to action: Huawei’s perspective on accelerating industrial digitalization and intelligence

CIO Business Intelligence

If last years Huawei Industrial Digital and Intelligent Transformation Summit was about exploring the opportunities and challenges of industrial intelligent transformation, the 2025 edition was about how rapid AI development has changed the landscape. Lastly, open-source AI models are simply becoming more competitive.

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