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7 types of tech debt that could cripple your business

CIO Business Intelligence

What CIOs can do: Avoid and reduce data debt by incorporating data governance and analytics responsibilities in agile data teams , implementing data observability , and developing data quality metrics. The key is establishing strong data governance and infrastructure foundations before diving into AI implementations.

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ServiceNow to acquire Moveworks to strengthen agentic AI and enterprise search

CIO Business Intelligence

The surge in generative AI adoption has driven enterprise software providers, including ServiceNow and Salesforce, to expand their offerings through acquisitions and partnerships to maintain a competitive edge in the rapidly evolving market. However, smooth integration does not guarantee seamless execution.

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5 top business use cases for AI agents

CIO Business Intelligence

In a report released in early January, Accenture predicts that AI agents will replace people as the primary users of most enterprise systems by 2030. Still, enterprises are already reporting success deploying AI agents for several use cases. The top use case for AI agents was software development, cited by 87% of respondents.

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What gives IT leaders pause as they look to integrate agentic AI with legacy infrastructure

CIO Business Intelligence

And in an October Gartner report, 33% of enterprise software applications will include agentic AI by 2033, up from less than 1% in 2024, enabling 15% of day-to-day work decisions to be made autonomously. Zeroing in on AI developers in particular, everyone is jumping on the bandwagon. Not all of that is gen AI, though.

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What is product lifecycle management? Organizing the development process

CIO Business Intelligence

PLM brings together people, data, processes, and business systems to aid an organization’s ability to develop, market, and support its products. It was born at American Motors Corporation (AMC) to speed up the company’s product development process, in particular around the development of the Jeep Grand Cherokee.

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Prioritizing AI investments: Balancing short-term gains with long-term vision

CIO Business Intelligence

If you reflect for a moment, the last major technology inflection points were probably things like mobility, IoT, development operations and the cloud to name but a few. According to CRN, approximately 53% of enterprises identify customer service chatbots as their top genAI priority.

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Making data matter at Mathematica

CIO Business Intelligence

One of three finalists for the prestigious 2024 MIT CIO Leadership Award, Bell led the development of a proprietary data and analytics platform on AWS that enables the company to serve critical data to Medicare and other state and federal agencies as well as the Bill and Melinda Gates Foundation. That was not a small effort.”

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