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BNY Mellon’s Joseph Sieczkowski: cloud removes opportunity cost

CIO Business Intelligence

So as an example, every development initiative has to go through a permit-to-design, permit-to-build, and permit-to-operate tollgate. This included enhancing our designs, our standards, our controls, quality assurance, as well as the governance and tollgates around it.

Cloud 246
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Real-time contact center WebRTC monitoring; smoothing the pathway to digital transformation

Spearline Testing

Remote environments The explosion of remote working has meant that contact centers striving to provide a unified omnichannel service have had to contend with a multitude of disparate service providers, routers, and home networks, all impacting their ability to develop quality, connected WebRTC customer relationships.

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The Beginner’s Guide to Call Center Testing

Spearline Testing

Well-developed, customer-centric IVR systems have the potential for huge customer experience (CX) wins. It is vital that your testing tool provides you with a comprehensive window into your IVR operability. Visualize issues. It’s an ongoing and often arduous process, but there is no getting around it. New to Spearline?

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Gaming industry outlook: What’s ahead for Microsoft, Amazon, Valve, and startups in 2025

GeekWire

Were still waiting for firm release windows on several projects thatll define the year, such as Grand Theft Auto VI or Nintendos new console, and no one seems to want to make a real plan until they know when one or both of those are coming out. One crucial, growing sector for AI in games is quality assurance.

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How and Why We Test Voice Quality In VoIP Applications

Spearline Testing

At Spearline, we have developed a comprehensive, always on and on-demand, automated audio quality testing service that fully tests your customers’ call journey, quickly pinpointing any audio quality issues that could affect customer experience (CX). How it works. End of the line. New to Spearline?

VOIP 78
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Why Fuzzing Is Your Friend For DevSecOps

ForAllSecure

With the increasing numbers of remote workers, it’s even more critical to make sure the software agencies develop and use is secure. By incorporating a quality assurance technique called fuzzing into their software vulnerability testing and assurance processes to uncover coding errors and security loopholes.

Linux 52
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Why Fuzzing Is Your Friend For DevSecOps

ForAllSecure

With the increasing numbers of remote workers, it’s even more critical to make sure the software agencies develop and use is secure. By incorporating a quality assurance technique called fuzzing into their software vulnerability testing and assurance processes to uncover coding errors and security loopholes.

Linux 52