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Few would swap sunny San Francisco and the innovation of Silicon Valley for a train ticketing company serving disgruntled UK commuters, but try telling that to Trainline CTO, Milena Nikolic. For example, she says that an iOS developer could learn eCommerce, or a web developer could study back-end infrastructure.
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In Foundry’s 2022 Data & Analytics Study , 88% of IT decision-makers agree that data collection and analysis have the potential to fundamentally change their business models over the next three years. Nichol ( @PeterBNichol ), ChiefTechnologyOfficer at OROCA Innovations.
Meanwhile, Foundry found in its 2024 State of the CIO Study that 88% of CIOs said their role has become more digital and innovation focused, up from 85% in 2023. Fundamentally people don’t understand how their business activities — the processes, services, and customer journeys — are tied to the technologies,” Carandang says.
The implications of this convergence are many and there are already hundreds of instances in business, software, devops, agentic processes and many more sectors with similar stories and use cases. Analyst estimates of IT and tech spend outside of the CIO/CTO budgets range from 40-45 -to 60%.
Embrace metrics and iterate To achieve maximum efficiency, Cziomer also suggests focusing service efforts on DevOps Research and Assessment (DORA) metrics, such as “lead time for change” and “time to restore service.” Customer-centric Net Promoter Scores are equally important, he adds. “To
Never pass up the opportunity to have a conversation with someone, regardless of their level or area of expertise,” suggests Kevin Miller, CTO of IFS North America. “If These are examples of soft skills that IT leaders assimilate through experience but rarely have the time to study and develop intentionally while busy on the job.
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