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5 top business use cases for AI agents

CIO Business Intelligence

Mitre had to create its own system, Clancy added, because most of the existing tools use vendor-managed cloud infrastructure for the AI inference part. And because these are our lawyers working on our documents, we have a historical record of what they typically do. We cant do that for security reasons, he says.

CTO Hire 359
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A 5-point checklist before you select and implement an AI agent platform

CIO Business Intelligence

Thorough API documentation Once your agents are built in the AI agent builder platform, the next step is to use API calls to implement these agents within your own applications. Look for plentiful documentation at the API level, but also higher-level information that explains the sequence when provisioning agents on the fly, and so on.

Examples 330
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How Birmingham’s $48M Oracle ERP project turned into an epic failure

CIO Business Intelligence

In a damning audit report , Grant Thornton has exposed how the project implementation turned into a cautionary tale of project mismanagement, highlighting critical failures in governance, technical oversight, and vendor management that continue to impact the councils core operations.

Oracle 227
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Product-based IT: 6 key steps for making the switch

CIO Business Intelligence

Program managers in agile organizations yield timeline responsibilities to product managers collaborating with agile teams. Program managers can then have more time to focus on vendor management, financial planning, and executive-level communications.

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How to know a business process is ripe for agentic AI

CIO Business Intelligence

The IT department uses Asana AI Studio for vendor management, to support help-desk requests, and to ensure its meeting software and compliance management requirements. Customer service: A target agentic AI use case One area that might be ideal for agentic AI is customer service.

How To 318
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9 principles to improve IT supplier relationship management

CIO Business Intelligence

You should document a process for issues to be discussed in informal and formal settings, gradually scaling up to higher tiers of management as needed if issues and concerns cant be resolved effectively.

Resources 257
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Key considerations to cancer institute’s gen AI deployment

CIO Business Intelligence

For example, people are encouraged to use it for documentation since it’s something many tech people don’t like to do or want to do, says Lenane. Lenane herself uses it to help rewrite emails or documents. “If Vendor management Gen AI is more than just choosing between a free, insecure, public chatbot and a private, controlled one.