Forrester IT
JULY 10, 2024
Customer success (CS) teams continue to improve as important business functions. As B2B firms dedicate more resources to CS, leadership wants reassurance that this investment delivers solid returns. Proving this becomes challenging when scaling customer success happens primarily through headcount and by teams segmenting coverage into low-touch and high-touch models.
Information Week
JULY 10, 2024
IT organizations offering intern programs often find themselves swamped with applicants. Here's how to find the most knowledgeable and prepared candidates.
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Forrester IT
JULY 10, 2024
In my recent report, AIOps: A Crucial Component Of High-Performance IT, I speak to how AIOps is a critical tool for IT leaders aiming to run high-performance organizations. AIOps combines AI, machine learning, advanced analytics, and operational practices with business and operations data.
Tech Republic Security
JULY 10, 2024
Read about the new Cisco Talos report on the top ransomware groups’ techniques and learn how to mitigate this cybersecurity risk. Cisco Talos observed the TTPs used by 14 of the most prevalent ransomware groups based on their volume of attack, impact to customers and atypical behavior.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Forrester IT
JULY 10, 2024
As organizations ask employees and partners to execute and deliver at a faster pace, the risk of technology failure becomes greater. Learn how understanding technology resilience can help minimize these risks in a preview of our upcoming Technology & Innovation Summit North America.
Information Week
JULY 10, 2024
AI will challenge IT infrastructure, governance, security, and IT. As companies transition to AI, what should CIOs be doing to prepare their organizations?
Information Technology Zone brings together the best content for IT professionals from the widest variety of industry thought leaders.
Information Week
JULY 10, 2024
Some businesses are mandating that some or all employees return to the office. While the motives are understandable, there’s more to the story.
IT Toolbox
JULY 10, 2024
Security researchers have uncovered a vulnerability in the RADIUS network authentication protocol. The flaw can be used to conduct man-in-the-middle (MITM) attacks. Learn more about the vulnerability. The post RADIUS Protocol Vulnerability Exposes Networks To Attack appeared first on Spiceworks Inc.
Tech Republic Security
JULY 10, 2024
Responsible AI Lead Diya Wynn spoke to TechRepublic about AI hallucinations and upskilling. Plus, Anthropic Claude 3 comes to Bedrock.
Information Week
JULY 10, 2024
Cloud firm answers customers' calls to strengthen its multifactor authentication policies, in the wake of over 100 breaches that exploited unprotected Snowflake accounts.
Advertiser: Procom Services
Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda
IT Toolbox
JULY 10, 2024
Samsung's Galaxy Unpacked event brought new devices, health tracking, and artificial intelligence innovations. Find out more about the event and its latest announcements. The post Samsung Brings Artificial Intelligence and Health Tracking Innovations to New Devices at Galaxy Unpacked 2024 appeared first on Spiceworks Inc.
Information Week
JULY 10, 2024
The ubiquity of AI and the ideas of nimble startups in this space may prove to be too tempting for financial institutions to resist.
IT Toolbox
JULY 10, 2024
Google has planned support for long-term support (LTS) Linux kernel releases for Android devices. Find out more about the development and its importance for Android security. The post Google Extends Android Security With Support for Linux Kernel appeared first on Spiceworks Inc.
TechSpot
JULY 10, 2024
Leveraging Vall-E's groundwork, the new AI voice tool integrates two major enhancements that greatly improve performance. Grouped code modeling allows Microsoft to better organize codec codes, resulting in shorter sequence lengths that boost inference speed and help overcome challenges associated with long sequence modeling.
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For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.
IT Toolbox
JULY 10, 2024
Within a month of LockBit's attack, Evolve Bank & Trust is sending notifications of the data breach to over 7.6 million Americans whose data was stolen. The bank's investigation found that an employee clicked a malicious link, allowing a LockBit member to gain unauthorized access to the bank's database and file shares. Learn more about the actions taken by the bank.
TechSpot
JULY 10, 2024
A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53% of customers hate the idea so much that they would consider switching to a competitor if they found out a company was going.
Tech Republic
JULY 10, 2024
Discover the 10 best CRM software options. Explore top solutions with detailed features, pricing and pros and cons to find the perfect CRM for your business needs.
TechSpot
JULY 10, 2024
Now, a team of researchers from South Korea's Pusan National University has developed a new method around the same technology that is approximately 40 percent more energy-efficient than current techniques.
Speaker: Miriam Connaughton and Donald Knight
As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.
Tech Republic
JULY 10, 2024
Samsung’s next generation of foldable phones, Galaxy Z Fold6 and Galaxy Z Flip6, will include AI-powered note-taking features. At this Unpacked event, Samsung also showed new Galaxy watches and earbuds.
TechSpot
JULY 10, 2024
Those who browse Steam in a web browser with the SteamDB extension installed can now earn trading cards during Steam sales without clicking through the discovery queue daily. If only the new feature hadn't debuted just as the 2024 Steam Summer sale nears its end.
CIO Business Intelligence
JULY 10, 2024
Businesses are investing great sums of money in generative AI – to the point that GenAI spending in 2025 will be nearly seven times greater than it was in 2022, according to IDC historical data and forecasts. Where is all that money going? In many cases, it’s cybersecurity, which ranks at the top of the list of factors driving increased IT spending in 2024.
TechSpot
JULY 10, 2024
This marks the first time Nokia's cutting-edge 50G PON (Passive Optical Network) technology has run on an actual Google-owned fiber system rather than just a controlled lab environment. It's also one of the only known instances of consumer 50 Gigabit internet being tested on a real-world network anywhere in the.
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
GeekWire
JULY 10, 2024
OpenAI CEO Sam Altman and Microsoft CEO Satya Nadella. (GeekWire File Photo / Todd Bishop) Microsoft will no longer serve as an observer on the OpenAI board, despite a multi-billion dollar investment that gives the Redmond company a major financial stake in the for-profit entity of the artificial intelligence pioneer. The decision, reported Wednesday morning, comes about eight months after Microsoft took on the role as part of the reformulated board after the short-lived ouster of OpenAI CEO Sam
TechSpot
JULY 10, 2024
In case you hadn't noticed, device diversity is starting to go mainstream, and AI is coming along for the ride. Yes, there has been a wide range of different form factors that tech products have come in over the last few years, but realistically, most of the more interesting options.
GeekWire
JULY 10, 2024
Amazon’s Kevin Lennox shows off the Rivian electric delivery van. (GeekWire Photo / Kurt Schlosser) Amazon’s carbon footprint shrank by 3% last year, marking its second straight year of decline. In its annual sustainability report, the cloud, e-commerce and entertainment giant touted its clean energy accomplishments, noting it has purchased a volume of renewable power equal to its electricity use — meaning Amazon hit its 100% clean energy target seven years ahead of its goal.
TechSpot
JULY 10, 2024
Microsoft, which has invested $13 billion into OpenAI, took a non-voting observer role on the company's board in November after Sam Altman, who had been fired by the directors days earlier, returned under a new board.
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There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h
GeekWire
JULY 10, 2024
Illustration by Lanette Behiry/Real Estate News. As the industry continues to deal with the disruption of commissions lawsuits and settlements, the new CEO at a key real estate tech company is making plans for some disruption of his own. Eric Elfman , who joined MoxiWorks as CEO in early June , told Real Estate News that many vendors have become “fat, dumb and happy” operating in the old world of real estate technology, and that needs to change — particularly given the rapid growth
CIO Business Intelligence
JULY 10, 2024
As the CIO of Beyond Bank, one of the largest customer-owned banks in Australia, Stevie-Ann Dovico is at the nexus of the business, from banking and technology, to data and business intelligence, all of which fuels the person-to-person customer experience and promotes financial well-being. “We’re a very relationship led bank,” she says. “A big part of my role is to ensure we always think about empowering the frontline to have more meaningful interactions with customers, and finding ways to use b
Anoop
JULY 10, 2024
Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post Unable to Join Teams Meetings Using Links from Outlook Because of ASR Rules appeared first on HTMD Community Blog #1 Modern Device Management Guides by Anoop C Nair.
TechSpot
JULY 10, 2024
Despite the resources tech giants have recently poured into AI PCs, IDC data suggests their spread into the market will take years, and developers are slow to utilize them. Generative AI's true value remains uncertain, and controversies over reliability and copyright haven't faded.
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IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.
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