Forrester IT
JULY 10, 2024
Customer success (CS) teams continue to improve as important business functions. As B2B firms dedicate more resources to CS, leadership wants reassurance that this investment delivers solid returns. Proving this becomes challenging when scaling customer success happens primarily through headcount and by teams segmenting coverage into low-touch and high-touch models.
Information Week
JULY 10, 2024
IT organizations offering intern programs often find themselves swamped with applicants. Here's how to find the most knowledgeable and prepared candidates.
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Forrester IT
JULY 10, 2024
In my recent report, AIOps: A Crucial Component Of High-Performance IT, I speak to how AIOps is a critical tool for IT leaders aiming to run high-performance organizations. AIOps combines AI, machine learning, advanced analytics, and operational practices with business and operations data.
Information Week
JULY 10, 2024
AI will challenge IT infrastructure, governance, security, and IT. As companies transition to AI, what should CIOs be doing to prepare their organizations?
Advertiser: ZoomInfo
Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.
Forrester IT
JULY 10, 2024
As organizations ask employees and partners to execute and deliver at a faster pace, the risk of technology failure becomes greater. Learn how understanding technology resilience can help minimize these risks in a preview of our upcoming Technology & Innovation Summit North America.
Tech Republic Security
JULY 10, 2024
Read about the new Cisco Talos report on the top ransomware groups’ techniques and learn how to mitigate this cybersecurity risk. Cisco Talos observed the TTPs used by 14 of the most prevalent ransomware groups based on their volume of attack, impact to customers and atypical behavior.
Information Technology Zone brings together the best content for IT professionals from the widest variety of industry thought leaders.
IT Toolbox
JULY 10, 2024
Security researchers have uncovered a vulnerability in the RADIUS network authentication protocol. The flaw can be used to conduct man-in-the-middle (MITM) attacks. Learn more about the vulnerability. The post RADIUS Protocol Vulnerability Exposes Networks To Attack appeared first on Spiceworks Inc.
Information Week
JULY 10, 2024
Some businesses are mandating that some or all employees return to the office. While the motives are understandable, there’s more to the story.
IT Toolbox
JULY 10, 2024
Samsung's Galaxy Unpacked event brought new devices, health tracking, and artificial intelligence innovations. Find out more about the event and its latest announcements. The post Samsung Brings Artificial Intelligence and Health Tracking Innovations to New Devices at Galaxy Unpacked 2024 appeared first on Spiceworks Inc.
Information Week
JULY 10, 2024
Cloud firm answers customers' calls to strengthen its multifactor authentication policies, in the wake of over 100 breaches that exploited unprotected Snowflake accounts.
Advertiser: GEP
For years, you and your team have fought an uphill battle. Supply disruptions. Cost pressures. ESG compliance. You name it, and you’ve had to navigate it. In 2025, many challenges will persist, but procurement and supply chain teams have a powerful tool with rapidly advancing capabilities to tackle them — artificial intelligence (AI). The GEP Outlook 2025 report examines the disruptive transformation AI is driving in procurement and supply chains, alongside other key trends and the macroeconomic
IT Toolbox
JULY 10, 2024
Google has planned support for long-term support (LTS) Linux kernel releases for Android devices. Find out more about the development and its importance for Android security. The post Google Extends Android Security With Support for Linux Kernel appeared first on Spiceworks Inc.
Information Week
JULY 10, 2024
The ubiquity of AI and the ideas of nimble startups in this space may prove to be too tempting for financial institutions to resist.
IT Toolbox
JULY 10, 2024
Within a month of LockBit's attack, Evolve Bank & Trust is sending notifications of the data breach to over 7.6 million Americans whose data was stolen. The bank's investigation found that an employee clicked a malicious link, allowing a LockBit member to gain unauthorized access to the bank's database and file shares. Learn more about the actions taken by the bank.
Tech Republic Security
JULY 10, 2024
Responsible AI Lead Diya Wynn spoke to TechRepublic about AI hallucinations and upskilling. Plus, Anthropic Claude 3 comes to Bedrock.
Advertiser: ZoomInfo
In this exploration, we're diving into predictions about the future of sales. We're talking about a complete shake-up powered by automation and artificial intelligence (AI). These aren't just fancy tools — they're real game-changers. Automation and AI are here to redefine every interaction, making them smarter, faster, and more meaningful. From personalized customer journeys to streamlined sales processes, the goal is to make every moment count, enhancing both efficiency and connection.
TechSpot
JULY 10, 2024
Leveraging Vall-E's groundwork, the new AI voice tool integrates two major enhancements that greatly improve performance. Grouped code modeling allows Microsoft to better organize codec codes, resulting in shorter sequence lengths that boost inference speed and help overcome challenges associated with long sequence modeling.
CIO Business Intelligence
JULY 10, 2024
Businesses are investing great sums of money in generative AI – to the point that GenAI spending in 2025 will be nearly seven times greater than it was in 2022, according to IDC historical data and forecasts. Where is all that money going? In many cases, it’s cybersecurity, which ranks at the top of the list of factors driving increased IT spending in 2024.
TechSpot
JULY 10, 2024
A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53% of customers hate the idea so much that they would consider switching to a competitor if they found out a company was going.
CIO Business Intelligence
JULY 10, 2024
As the CIO of Beyond Bank, one of the largest customer-owned banks in Australia, Stevie-Ann Dovico is at the nexus of the business, from banking and technology, to data and business intelligence, all of which fuels the person-to-person customer experience and promotes financial well-being. “We’re a very relationship led bank,” she says. “A big part of my role is to ensure we always think about empowering the frontline to have more meaningful interactions with customers, and finding ways to use b
Speaker: Carolyn Clark and Miriam Connaughton
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
TechSpot
JULY 10, 2024
Now, a team of researchers from South Korea's Pusan National University has developed a new method around the same technology that is approximately 40 percent more energy-efficient than current techniques.
CIO Business Intelligence
JULY 10, 2024
¿Qué hace que las implementaciones de inteligencia artificial (IA) generativa sean tan difíciles? Como tecnología disruptiva, se deja sentir tanto por su magnitud como por la frecuencia de sus cambios. Hay tantos proveedores, aplicaciones y casos de uso, y tan poco tiempo, y lo impregna todo, desde la estrategia y los procesos empresariales hasta los productos y servicios.
TechSpot
JULY 10, 2024
Those who browse Steam in a web browser with the SteamDB extension installed can now earn trading cards during Steam sales without clicking through the discovery queue daily. If only the new feature hadn't debuted just as the 2024 Steam Summer sale nears its end.
CIO Business Intelligence
JULY 10, 2024
With Sunday’s announcement of Skydance’s $8 billion deal to purchase Paramount, the veteran movie maker is entering a new era. And Skydance, controlled by veteran producer David Ellison (son of Oracle founder Larry Ellison), is arguing that embracing technology is the only viable path. In many ways, Paramount’s struggles mirror what many enterprises are facing today as they try to adapt to current technology.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
TechSpot
JULY 10, 2024
This marks the first time Nokia's cutting-edge 50G PON (Passive Optical Network) technology has run on an actual Google-owned fiber system rather than just a controlled lab environment. It's also one of the only known instances of consumer 50 Gigabit internet being tested on a real-world network anywhere in the.
GeekWire
JULY 10, 2024
OpenAI CEO Sam Altman and Microsoft CEO Satya Nadella. (GeekWire File Photo / Todd Bishop) Microsoft will no longer serve as an observer on the OpenAI board, despite a multi-billion dollar investment that gives the Redmond company a major financial stake in the for-profit entity of the artificial intelligence pioneer. The decision, reported Wednesday morning, comes about eight months after Microsoft took on the role as part of the reformulated board after the short-lived ouster of OpenAI CEO Sam
TechSpot
JULY 10, 2024
In case you hadn't noticed, device diversity is starting to go mainstream, and AI is coming along for the ride. Yes, there has been a wide range of different form factors that tech products have come in over the last few years, but realistically, most of the more interesting options.
CIO Business Intelligence
JULY 10, 2024
Accenture has acquired Excelmax Technologies, a Bangalore-based semiconductor design firm to expand the range of chip design services it offers its clients. Excelmax was founded in 2019 and is into high-level semiconductor design, detailed physical layout and full turnkey execution. The firm offers custom silicon solutions for consumer devices, data centers, artificial intelligence (AI), and edge computing applications, with clients in the automotive, telecommunications, and high-tech sectors.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
TechSpot
JULY 10, 2024
Microsoft, which has invested $13 billion into OpenAI, took a non-voting observer role on the company's board in November after Sam Altman, who had been fired by the directors days earlier, returned under a new board.
GeekWire
JULY 10, 2024
Amazon’s Kevin Lennox shows off the Rivian electric delivery van. (GeekWire Photo / Kurt Schlosser) Amazon’s carbon footprint shrank by 3% last year, marking its second straight year of decline. In its annual sustainability report, the cloud, e-commerce and entertainment giant touted its clean energy accomplishments, noting it has purchased a volume of renewable power equal to its electricity use — meaning Amazon hit its 100% clean energy target seven years ahead of its goal.
TechSpot
JULY 10, 2024
Despite the resources tech giants have recently poured into AI PCs, IDC data suggests their spread into the market will take years, and developers are slow to utilize them. Generative AI's true value remains uncertain, and controversies over reliability and copyright haven't faded.
Anoop
JULY 10, 2024
Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post Unable to Join Teams Meetings Using Links from Outlook Because of ASR Rules appeared first on HTMD Community Blog #1 Modern Device Management Guides by Anoop C Nair.
Advertiser: ZoomInfo
Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.
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