Wed.Jul 10, 2024

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Scaling Customer Success Through Digital Can Double Your ROI

Forrester IT

Customer success (CS) teams continue to improve as important business functions. As B2B firms dedicate more resources to CS, leadership wants reassurance that this investment delivers solid returns. Proving this becomes challenging when scaling customer success happens primarily through headcount and by teams segmenting coverage into low-touch and high-touch models.

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RADIUS Protocol Vulnerability Exposes Networks To Attack

IT Toolbox

Security researchers have uncovered a vulnerability in the RADIUS network authentication protocol. The flaw can be used to conduct man-in-the-middle (MITM) attacks. Learn more about the vulnerability. The post RADIUS Protocol Vulnerability Exposes Networks To Attack appeared first on Spiceworks Inc.

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Trending Sources

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AIOps Drives Observability And Business Outcomes In IT

Forrester IT

In my recent report, AIOps: A Crucial Component Of High-Performance IT, I speak to how AIOps is a critical tool for IT leaders aiming to run high-performance organizations. AIOps combines AI, machine learning, advanced analytics, and operational practices with business and operations data.

Tools 256
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Samsung Brings Artificial Intelligence and Health Tracking Innovations to New Devices at Galaxy Unpacked 2024

IT Toolbox

Samsung's Galaxy Unpacked event brought new devices, health tracking, and artificial intelligence innovations. Find out more about the event and its latest announcements. The post Samsung Brings Artificial Intelligence and Health Tracking Innovations to New Devices at Galaxy Unpacked 2024 appeared first on Spiceworks Inc.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Build Resilience, Gain Trust

Forrester IT

As organizations ask employees and partners to execute and deliver at a faster pace, the risk of technology failure becomes greater. Learn how understanding technology resilience can help minimize these risks in a preview of our upcoming Technology & Innovation Summit North America.

Strategy 256
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Google Extends Android Security With Support for Linux Kernel

IT Toolbox

Google has planned support for long-term support (LTS) Linux kernel releases for Android devices. Find out more about the development and its importance for Android security. The post Google Extends Android Security With Support for Linux Kernel appeared first on Spiceworks Inc.

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More Trending

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Evolve Bank’s Investigation Finds LockBit’s Attack Impacted Over 7.6 Million Americans

IT Toolbox

Within a month of LockBit's attack, Evolve Bank & Trust is sending notifications of the data breach to over 7.6 million Americans whose data was stolen. The bank's investigation found that an employee clicked a malicious link, allowing a LockBit member to gain unauthorized access to the bank's database and file shares. Learn more about the actions taken by the bank.

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Cisco Talos: Top Ransomware TTPs Exposed

Tech Republic Security

Read about the new Cisco Talos report on the top ransomware groups’ techniques and learn how to mitigate this cybersecurity risk. Cisco Talos observed the TTPs used by 14 of the most prevalent ransomware groups based on their volume of attack, impact to customers and atypical behavior.

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How to Find a Qualified IT Intern Among Candidates

Information Week

IT organizations offering intern programs often find themselves swamped with applicants. Here's how to find the most knowledgeable and prepared candidates.

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AWS Summit New York 2024: Guardrails for Amazon Bedrock Gains Claude 3 Haiku and Contextual Grounding

Tech Republic Security

Responsible AI Lead Diya Wynn spoke to TechRepublic about AI hallucinations and upskilling. Plus, Anthropic Claude 3 comes to Bedrock.

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Making the Transition to Artificial Intelligence

Information Week

AI will challenge IT infrastructure, governance, security, and IT. As companies transition to AI, what should CIOs be doing to prepare their organizations?

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Microsoft's AI speech generator achieves human parity but is too dangerous for the public

TechSpot

Leveraging Vall-E's groundwork, the new AI voice tool integrates two major enhancements that greatly improve performance. Grouped code modeling allows Microsoft to better organize codec codes, resulting in shorter sequence lengths that boost inference speed and help overcome challenges associated with long sequence modeling.

Microsoft 136
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Snowflake: Admins Can Now Enforce MFA

Information Week

Cloud firm answers customers' calls to strengthen its multifactor authentication policies, in the wake of over 100 breaches that exploited unprotected Snowflake accounts.

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Unable to Join Teams Meetings Using Links from Outlook Because of ASR Rules

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post Unable to Join Teams Meetings Using Links from Outlook Because of ASR Rules appeared first on HTMD Community Blog #1 Modern Device Management Guides by Anoop C Nair.

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IT Leadership Agrees AI is Here, but Now What?

IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.

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Are Return to Work Mandates Wise?

Information Week

Some businesses are mandating that some or all employees return to the office. While the motives are understandable, there’s more to the story.

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Most consumers hate the idea of AI-generated customer service

TechSpot

A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53% of customers hate the idea so much that they would consider switching to a competitor if they found out a company was going.

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Fintech Innovation Lab Startup Grads Grab Hold of AI Boom

Information Week

The ubiquity of AI and the ideas of nimble startups in this space may prove to be too tempting for financial institutions to resist.

Financial 160
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Turn On or Off Typing Insights in Windows 11

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post Turn On or Off Typing Insights in Windows 11 appeared first on HTMD Community Blog #1 Modern Device Management Guides by Alok Kumar Mishra.

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Solving Open Source Complexity with a Managed Data Infrastructure Platform

With its unparalleled flexibility, rapid development and cost-saving capabilities, open source is proving time and again that it’s the leader in data management. But as the growth in open source adoption increases, so does the complexity of your data infrastructure. In this Analyst Brief developed with IDC, discover how and why the best solution to this complexity is a managed service, including: Streamlined compliance with some of the most complex regulatory guidelines Simplified operations, li

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Google achieves 50 Gbps fiber speeds on a live network

TechSpot

This marks the first time Nokia's cutting-edge 50G PON (Passive Optical Network) technology has run on an actual Google-owned fiber system rather than just a controlled lab environment. It's also one of the only known instances of consumer 50 Gigabit internet being tested on a real-world network anywhere in the.

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Cinco mejores prácticas para implantar con éxito la IA generativa

CIO Business Intelligence

¿Qué hace que las implementaciones de inteligencia artificial (IA) generativa sean tan difíciles? Como tecnología disruptiva, se deja sentir tanto por su magnitud como por la frecuencia de sus cambios. Hay tantos proveedores, aplicaciones y casos de uso, y tan poco tiempo, y lo impregna todo, desde la estrategia y los procesos empresariales hasta los productos y servicios.

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Samsung unveils the Galaxy Z Fold6, Galaxy Z Flip6, new AI features, new smartwatches and the Galaxy Ring

TechSpot

In case you hadn't noticed, device diversity is starting to go mainstream, and AI is coming along for the ride. Yes, there has been a wide range of different form factors that tech products have come in over the last few years, but realistically, most of the more interesting options.

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Microsoft relinquishes role as OpenAI board observer amid FTC scrutiny of AI investments

GeekWire

OpenAI CEO Sam Altman and Microsoft CEO Satya Nadella. (GeekWire File Photo / Todd Bishop) Microsoft will no longer serve as an observer on the OpenAI board, despite a multi-billion dollar investment that gives the Redmond company a major financial stake in the for-profit entity of the artificial intelligence pioneer. The decision, reported Wednesday morning, comes about eight months after Microsoft took on the role as part of the reformulated board after the short-lived ouster of OpenAI CEO Sam

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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SteamDB browser extension now lets users skip discovery queue to earn event trading cards

TechSpot

Those who browse Steam in a web browser with the SteamDB extension installed can now earn trading cards during Steam sales without clicking through the discovery queue daily. If only the new feature hadn't debuted just as the 2024 Steam Summer sale nears its end.

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Cybersecurity GenAI features: Are they worth the money?

CIO Business Intelligence

Businesses are investing great sums of money in generative AI – to the point that GenAI spending in 2025 will be nearly seven times greater than it was in 2022, according to IDC historical data and forecasts. Where is all that money going? In many cases, it’s cybersecurity, which ranks at the top of the list of factors driving increased IT spending in 2024.

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IoT devices could become 40% more energy-efficient with this AI-based approach

TechSpot

Now, a team of researchers from South Korea's Pusan National University has developed a new method around the same technology that is approximately 40 percent more energy-efficient than current techniques.

Energy 113
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Strategies to combat GenAI implementation risks

CIO Business Intelligence

CIOs are under pressure to integrate generative AI into business operations and products, often driven by the demand to meet business and board expectations swiftly. But many IT departments might not thoroughly consider the prerequisites for successful GenAI deployment, and moving quickly can lead to costly errors and implementation failures. We examine the risks of rapid GenAI implementation and explain how to manage it.

Strategy 105
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Entity Resolution: Your Guide to Deciding Whether to Build It or Buy It

Adding high-quality entity resolution capabilities to enterprise applications, services, data fabrics or data pipelines can be daunting and expensive. Organizations often invest millions of dollars and years of effort to achieve subpar results. This guide will walk you through the requirements and challenges of implementing entity resolution. By the end, you'll understand what to look for, the most common mistakes and pitfalls to avoid, and your options.

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Microsoft steps down from OpenAI board, Apple will not take observer seat

TechSpot

Microsoft, which has invested $13 billion into OpenAI, took a non-voting observer role on the company's board in November after Sam Altman, who had been fired by the directors days earlier, returned under a new board.

Microsoft 109
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The customers and communities that drive Beyond Bank’s tech strategy

CIO Business Intelligence

As the CIO of Beyond Bank, one of the largest customer-owned banks in Australia, Stevie-Ann Dovico is at the nexus of the business, from banking and technology, to data and business intelligence, all of which fuels the person-to-person customer experience and promotes financial well-being. “We’re a very relationship led bank,” she says. “A big part of my role is to ensure we always think about empowering the frontline to have more meaningful interactions with customers, and finding ways to use b

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Asus ROG Strix XG27ACS 27" Review: Fast 1440p Gaming for Less Than $300

TechSpot

The Asus ROG XG27ACS is an affordable 1440p 180Hz gaming monitor, which means today we are not reviewing another OLED gaming monitor, but a $290 LCD targeting mainstream gamers.

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The 10 Best CRM Software in 2024

Tech Republic

Discover the 10 best CRM software options. Explore top solutions with detailed features, pricing and pros and cons to find the perfect CRM for your business needs.

Software 107
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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.