Fri.Mar 14, 2025

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Let The Service Management Agentic AI Race Begin

Forrester IT

Late last year, my colleagues and I authored a report on the future of AI computing titled Change The Interface; Change The World. We predicted how AI-powered interfaces and agents will change everyday life and work. This transformation has begun, and we can see its impact on IT operations.

Report 261
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Human firewalls: The first line of defense against cyber threats in 2025

CIO Business Intelligence

Now that all the industry thought leaders have weighed in and published their predictions for what the cybersecurity landscape will look like in 2025, it seems that theres a clear consensus emerging: Both attacks and defense of devices and networks will increasingly be AI-driven as time goes by. But even as AI lends more attacking power to cyber criminals and cybersecurity professionals likewise incorporate AI into their threat-fighting arsenals , the single most powerful factor that can help fe

Firewall 214
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Meet The Analyst: Covering ERP, FP&A, SaaS, And The Enterprise Software Market

Forrester IT

I am thrilled to begin my journey as principal analyst on the enterprise software, IT services, and digital transformation-focused team at Forrester. For nearly two decades, I have led major business-technology initiatives. During the last eight years for Forrester Consulting, I helped clients drive transformative results.

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The dawn of agentic AI: Are we ready for autonomous technology?

CIO Business Intelligence

The average person makes about 35,000 decisions every day. Those arent just simple choices. Its a chain of decisions that branches in different directions along the way. But circumstances always change, so a persons decision at a particular branch point might vary depending on any number of factors. You always walk to work, for instance, but a morning thunderstorm might change that routine.

Internet 207
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The Ultimate Contact Center Buyer's Guide: A Crucial Decision

Harness the True Power of your Contact Center In today’s fast-paced business environment, selecting the right contact center solution is critical for enhancing customer experience, improving operational efficiency, and optimizing costs. This comprehensive guide will walk you through the essential factors to consider when choosing a contact center software that aligns with your business needs.

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Navigating Tech's Next Frontier: AI, Efficiency, Regulatory

Information Week

Businesses and their IT leaders must strategically adapt -- reshaping models, optimizing data, and navigating regulatory and geopolitical hurdles. Heres how they can position themselves for success.

Data 260
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Update Your iPhone Now to Fix Safari Security Flaw

Tech Republic Security

The vulnerability allowed malicious code running inside the Web Content sandbox, an isolated environment for web processes designed to limit security risks, to impact other parts of the device.

Security 239

More Trending

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Siemens Data Center Analyst Event Touches On A Variety Of Topics

Forrester IT

Forrester was invited to a Siemens Industry Analyst Day event focused on data centers in Zug, Switzerland and received presentations covering a wide variety of data center topics, as well as a tour of Siemens facilities showcasing the practical application of its strategy and products.

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Why AI Model Management Is So Important

Information Week

AI models are anything but set-and-forget assets. Model management is necessary to ensure reliable outputs. Heres what CIOs and other IT leaders need to know.

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In S3 simplicity is table stakes

All Things Distributed

From simple object storage to sophisticated table management, builders have always shaped S3's evolution. Andy Warfield discusses why making complex systems simple remains our north star at AWS.

Storage 123
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How AI is Transforming the Music Industry

Information Week

The times they are a-changin' AI is evolving the way music is created and marketed.

Industry 212
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Google wants to make every Android game playable on PC

TechSpot

The beta program for playing Android games on Windows PCs will soon become opt-out for developers, allowing users to try almost any mobile game on laptops and desktops. Furthermore, Google aims to make a limited selection of PC titles playable on Android devices.

Google 113
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Will Cisco’s Free Tech Training for 1.5M People Help Close EU’s Skills Gap?

Tech Republic Big Data

Ciscos training through its Networking Academy will help build a resilient and skilled workforce ready to meet Europes digital transformation and AI objectives.

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AMD calls demand for Radeon 9070 and 9070 XT "unprecedented," says restocking at MSRP is priority number one

TechSpot

The AMD RX 9070 XT and RX 9070 launched on March 6. We liked the former card, awarding it a score of 85 and praising its solid value. We gave the RX 9070 a less-impressive score of 70, mostly due to it being just $50 cheaper than the XT version despite offering around 14% lower performance.

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IonQ, Alice & Bob roll out quantum breakthroughs

Network World

IonQ and Alice & Bob have separately announced breakthroughs that bring quantum computing closer to reality. Alice & Bob announced that they improved error correction 160-fold by squeezing qubits together. And IonQ announced that they achieved an orders of magnitude increase in the speed of connections between different kinds of qubits. Error correction is the holy grail for scaling quantum computers Today, the problem with building usable quantum computers is that as you increase the nu

Research 415
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Future-Proof IT: Cost-Saving Strategies Every IT Leader Needs in 2025

With IT budgets projected to grow 9.8% in 2025, leaders must invest wisely—not just cut blindly. This whitepaper introduces The Future-Proof IT Cost Optimization Model, a framework to reduce costs while maintaining service quality. Learn how Cloud Efficiency, AI-Powered Workforce Automation, Vendor Optimization, Cybersecurity Resilience, and Unified Communications can drive savings and improve efficiency.

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Custom PC builder explains why its RTX 5090 builds cost $5,000+: "We're getting scalped!"

TechSpot

Jese Martinez, CEO of custom PC builder PowerGPU, posted a video on X explaining that the company is facing the same problems with securing RTX 5090 cards as everyone else.

Video 109
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IBM laying foundation for mainframe as ultimate AI server

Network World

When the next generation of IBM mainframe, the z17, makes its anticipated summer debut, it will be outfitted with multiple technologies aimed at making the Big Iron mainframe the ultimate AI server. Specifically, the next iterations of IBMs z and LinuxOne mainframes will feature the Telum II processor, Spyre AI accelerator, new operating systems, and many software additions and features designed for customers who want to deploy AI inferencing and other applications with high performance requirem

IBM 393
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Roblox CEO tells parents to keep kids off the platform if safety is a concern

TechSpot

Parents concerned about the content or interactions their children might encounter on Roblox should keep them off the platform. Company co-founder and CEO Dave Baszucki delivered this seemingly counterintuitive message in a recent BBC interview, stating that the company is doing all it can to ensure Roblox remains a child-safe.

Company 108
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How Tech Leaders Are Using AI to Solve 10 Procurement Challenges

CIO Business Intelligence

Thats why tech leaders need solutions now, not months from now. And yet, three to six months or more of deliberation to finalize a software purchasing decision. Thats an eternity in tech terms ; by the time a deal is signed, market conditions may have changed, new competitors emerged, or the solution itself evolved. No wonder 90% of IT Executives in North America see software sourcing and vendor selection as a pain point.

B2B 247
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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.

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IBM CEO says AI will boost programmers, not replace them

TechSpot

Krishna estimates that AI could write 20 30 percent of code but emphasizes that its role in more complex tasks will remain minimal.

IBM 95
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The Silver Lining in the SAP’s ERP End-of-Life Deadline

CIO Business Intelligence

More than half of companies have not started the migration process [1]. As they consider upgrading their identity management solutions, they can stay with SAP as it evolves to encompass cloud and SaaS environments or migrate to a more comprehensive identity governance solution that provides deep visibility and control across the enterprise. [1] Migrating identity security from on-premises infrastructure to the cloud can be complex.

SAP 235
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Android users will soon be able to pause Google's anti-malware service for sideloading

TechSpot

Android users may soon find it easier to sideload apps. Google recently updated the Play Store, introducing an option to temporarily pause its antivirus service through Android's native settings. This change creates a window of opportunity for installing apps from outside traditional sources while maintaining device and data security.

Google 89
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CAIOs are stepping out from the CIO’s shadow

CIO Business Intelligence

In 2016, Andrew Ng, one of the best-known researchers in the field of AI,wroteabout the benefits of establishing a chief AI officer role in companies, as well as the characteristics and responsibilities such a role should have. At the time, the idea seemed somewhat far-fetched, that enterprises outside a few niche industries would require a CAIO. But the increase in use of intelligent tools in recent years since the arrival of generative AI has begun to cement the CAIO role as a key tech executi

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The 2025 Annual ProcureCon CPO Report

Procurement leaders are at a pivotal moment. With CPOs playing an increasingly strategic role, it’s time to leverage innovation and technology to drive resilience and efficiency. Download The 2025 Annual ProcureCon CPO Report to uncover key insights to thrive in a dynamic procurement landscape. What’s Inside: How CPOs are driving strategic decision-making and technology adoption The top priorities and challenges for procurement in 2025 Why AI, sustainability, and data analytics are essential for

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Nintendo Switch 2 could be priced at an eye-popping $500

TechSpot

According to Bloomberg, several analysts with insider knowledge, as well as Nintendo's hardware and software partners, expect the Switch 2 to be priced between $400 and $500.

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INE Security Alert: Using AI-Driven Cybersecurity Training to Counter Emerging Threats

CIO Business Intelligence

As Artificial Intelligence (AI)-powered cyber threats surge, INE Security , a global leader in cybersecurity training and certification, is launching a new initiative to help organizations rethink cybersecurity training and workforce development. The company warns that AI is reshaping both the threat landscape and the skills required for cybersecurity professionals.

Training 173
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Microsoft unveils Copilot for Gaming, offering AI-powered coaching and recommendations

TechSpot

Sonali Yadav, product manager for gaming AI, positioned the tool as a "sidekick" that accompanies players without disrupting the gaming flow. Yadav showcased several concept demos highlighting Copilot's potential capabilities. For instance, in a demo involving Overwatch 2, Copilot analyzed gameplay mistakes and suggested optimal hero picks to complement team.

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Intel under Tan: What enterprise IT buyers need to know

CIO Business Intelligence

Intels appointment of semiconductor veteran Lip-Bu Tan as CEO marks a critical moment for the company and its enterprise customers. With rising competition from AMD, Arm-based chips, and RISC-V alternatives, Intel faces mounting pressure to defend its x86 dominance. While many enterprises still depend on Intel for data center workloads, AI acceleration, and PC deployments, the landscape is shifting.

Intel 165
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The 2025 Recruitment Playbook

The 2025 Recruitment Playbook by Procom is a strategic guide tailored for hiring managers to navigate the evolving talent landscape. Highlighting innovations like AI-driven tools and data analytics, the playbook empowers leaders to streamline processes, enhance candidate experiences , and foster diversity and inclusion. It provides actionable insights for every recruitment stage—from sourcing and screening to onboarding and retention.

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The State of the GPU: Pricing Update Q1 2025

TechSpot

The GPU market is a mess : low stock, inflated prices, and allegations of fake MSRPs. Nvidia and AMD's latest GPUs are scarce or overpriced. What's causing this chaos? Let's break it all down.

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AI factories: Is this the ‘secret success’ that unleashes innovation?

CIO Business Intelligence

Ambitious businesses are already eyeing the next leap forward in AI technology fuelled by the growing imperative to deliver business success driven by digital innovation. AI investment is growing at 29% Compound Annual Growth Rate and will hit $632bn by 2028, with almost a third of this being invested in GenAI projects. [1] The next horizon for savvy enterprises seeking to automate at hitherto unseen levels of scale in 2025 is agentic AI.

Dell 147
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Apple may bring real-time language translation to AirPods with iOS 19 this fall

TechSpot

Anonymous insiders told Bloomberg that Apple is developing a new AirPods feature that translates in-person conversations in real-time. The functionality, expected to launch later this year, will be included in an AirPods software update tied to iOS 19, Apple's next major mobile operating system release.

Apple 68
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Rafael Blesa (CIO de Naturgy): “La IA juega un papel clave en nuestra transformación”

CIO Business Intelligence

La esperanza de vida de las empresas espaolas es de 8,43 aos. El 60% de las nuevas empresas creadas no superan los cinco aos y el 25% no supera su primer ao de actividad. Por eso, llama la atencin el caso de Naturgy, una empresa que tiene ms de 180 aos y que ha sabido reinventarse y adaptarse a las demandas tecnolgicas de una sociedad muy distinta a aquella en la que naci.

Oracle 130
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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.