European Banks See A Drop In CX Quality – Mirroring Global Trends
Forrester IT
SEPTEMBER 4, 2024
In 2024, European banks joined other regions and industries to see a significant drop – a worrying sign with grave business implications.
Forrester IT
SEPTEMBER 4, 2024
In 2024, European banks joined other regions and industries to see a significant drop – a worrying sign with grave business implications.
Information Week
SEPTEMBER 4, 2024
As cyberattacks grow in number and viciousness, it pays to have a unified defense team. Here's how IT and security experts can join forces to defeat a common enemy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Forrester IT
SEPTEMBER 4, 2024
The Forrester Wave™: Revenue Orchestration Platforms, Q3 2024, provides a comprehensive market evaluation of the ROP category, highlighting how these platforms integrate sales engagement, conversation intelligence, and revenue operations to enhance frontline productivity and buyer interactions through AI capabilities.
Information Week
SEPTEMBER 4, 2024
Emily Kruger, chief innovation officer at Loka, discusses how healthcare and life science companies are gaining new efficiencies with generative artificial intelligence, from R&D to clinical drug trials.
Advertiser: ZoomInfo
Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.
Forrester IT
SEPTEMBER 4, 2024
Recently a client asked, “What are some common mistakes that vendors make when running partner or customer advisory boards?” They wanted to improve their advisory board experience and were looking for tactical help. Amy Bills and I collaborated to produce a list of common operational missteps, grouped into three categories.
Anoop
SEPTEMBER 4, 2024
Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post Top 10 Must Try Copilot Prompts of Microsoft 365 appeared first on HTMD Community Blog #1 Modern Device Management Guides by Anoop C Nair.
Information Technology Zone brings together the best content for IT professionals from the widest variety of industry thought leaders.
Tech Republic Security
SEPTEMBER 4, 2024
Read more about an attack campaign led by Iran-based cyberespionage threat actor Fox Kitten, and learn how to protect your company from this threat.
Network World
SEPTEMBER 4, 2024
Cisco, HPE, Dell and others are looking to use Nvidia’s new AI microservice application-development blueprints to help enterprises streamline the deployment of generative AI applications. Nvidia recently announced its NIM Agent Blueprints , a catalogue of pretrained, customizable AI workflows that are designed to provide a jump-start for developers creating AI applications.
IT Toolbox
SEPTEMBER 4, 2024
A lot happens in a day. Our A, B, and C's of tech summarize the artificial intelligence, Big Tech, and cybersecurity stories you should know. The post ABCs of Tech – Tech News Roundup for September 4, 2024 appeared first on Spiceworks Inc.
Network World
SEPTEMBER 4, 2024
The White House Office of the National Cyber Director (ONCD) has published its roadmap for fixing increasingly troublesome security weaknesses in the Internet’s core routing protocol, Border Gateway Protocol (BGP). BGP is infamously prone to configuration errors that can have consequences serious enough to temporarily disrupt parts of the Internet. It’s also the target of attacks that, among other things, maliciously divert traffic.
Advertiser: GEP
For years, you and your team have fought an uphill battle. Supply disruptions. Cost pressures. ESG compliance. You name it, and you’ve had to navigate it. In 2025, many challenges will persist, but procurement and supply chain teams have a powerful tool with rapidly advancing capabilities to tackle them — artificial intelligence (AI). The GEP Outlook 2025 report examines the disruptive transformation AI is driving in procurement and supply chains, alongside other key trends and the macroeconomic
TechSpot
SEPTEMBER 4, 2024
A pitch deck from Cox Media Group (CMG), seen by 404 Media, states that the marketing firm uses its AI-powered Active Listening software to capture real-time data by listening to phone users' conversations. The slide adds that advertising clients can pair the gathered voice data with behavioral data to target.
Network World
SEPTEMBER 4, 2024
Palo Alto Networks has closed the deal to acquire IBM’s QRadar software-as-a-service security intelligence platform. Now that the deal is complete, existing QRadar customers will be moved, for no charge, to Palo Alto’s Cortex Extended Security Intelligence and Automation (XSIAM) platform, which is the vendor’s core extended detection and response (XDR) platform.
CIO Business Intelligence
SEPTEMBER 4, 2024
According to a recent report from the AI-Enabled ICT Workforce Consortium, 92% of IT jobs will be transformed by AI to a moderate or high degree. But when it comes to senior-level jobs, 100% will see moderate transformation. And when it comes to business and management IT jobs, 63% were classified as “high transformation” due to AI. And online education company Pluralsight conducted a survey of IT professionals in the US and UK and found that 74% worried AI tools will make many of their daily sk
Network World
SEPTEMBER 4, 2024
If you’re a CxO or tech planner, I’d be willing to bet that your attitudes on AI have changed over just the last couple of months. You no longer carefully watch your GPU chips for signs of hostile intent, you don’t expect generative AI services offered by the giants to turn you into the email/text equivalent of a Hemingway, and you don’t expect those services to boost your overall profits and stock price.
Advertiser: ZoomInfo
In this exploration, we're diving into predictions about the future of sales. We're talking about a complete shake-up powered by automation and artificial intelligence (AI). These aren't just fancy tools — they're real game-changers. Automation and AI are here to redefine every interaction, making them smarter, faster, and more meaningful. From personalized customer journeys to streamlined sales processes, the goal is to make every moment count, enhancing both efficiency and connection.
IT Toolbox
SEPTEMBER 4, 2024
Our tech news roundup includes the ABCs you need to know about the latest happenings in Artificial intelligence, Big tech, and Cybersecurity. The post Microsoft brings Copilot to Work; Brazil vs. Elon Musk; and a Roadmap for BGP Security appeared first on Spiceworks Inc.
Network World
SEPTEMBER 4, 2024
In a landmark achievement for network bandwidth transport, Arelion and Ciena have successfully completed the world’s first 1.6 terabits-per-second (Tb/s) wavelengths data transmission in a live network field trial. The new milestone, announced on August 29, marks a significant leap forward in optical networking technology and sets the path for a new high-speed data transmission standard in production networks.
IT Toolbox
SEPTEMBER 4, 2024
In September, the summer feels like it's behind us, and the third quarter is winding down. The big tech conferences in September, like Oracle CloudWorld, DreamForce, and Meta Connect, allow us to look - and plan - ahead for what's to come. The post Top Tech Conferences in September 2024 (…and beyond) appeared first on Spiceworks Inc.
CIO Business Intelligence
SEPTEMBER 4, 2024
CIO legend Charlie Feld doesn’t hesitate when he says, “This is an outstanding time to be an IT leader.” And for good reason. In the digital era, IT leaders have more opportunities to spearhead innovation, orchestrate large transformation efforts, and drive business value. But with the speed and complexity of business today, CIOs and IT leaders also face many new challenges, the stakes of which have never been higher.
Speaker: Carolyn Clark and Miriam Connaughton
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
Network World
SEPTEMBER 4, 2024
The US Department of Justice (DOJ) has escalated its antitrust investigation into Nvidia by issuing subpoenas to the company and others in the industry. This move marks a significant step forward in the probe, signaling that the government may be closer to filing a formal complaint, reports Bloomberg. Citing sources familiar with the matter, the report said that the DOJ is particularly concerned about Nvidia’s business practices, which allegedly make it difficult for customers to switch to other
GeekWire
SEPTEMBER 4, 2024
A teenager is left in charge of a Mars base in one of “The Year’s Top Hard Science Fiction Stories.” (Illustration by Maurizio Manzieri / Infinivox) Artificial intelligence has had an effect on nearly every facet of modern life — ranging from diagnosing diseases , to applying for a job , to deciding which movie to watch. Now it’s reaching back into the realm where our notions about AI were born decades ago: science fiction.
CIO Business Intelligence
SEPTEMBER 4, 2024
El primer momento fue de caos. A medida que se encendían ordenadores y aparecía la temida pantalla azul de la muerte, o que fallaban TPV, o no se podía sacar tarjetas de embarque, la noticia corría como la pólvora a medida que la temida pantalla azul de la muerte aparecía en más equipos. En aquellas empresas afectadas, el personal de TI era reclamado por, básicamente, todos los departamentos.
GeekWire
SEPTEMBER 4, 2024
“Daily Walkoff” is a trivia/puzzle game for baseball fans. The game offers up daily grids for all 30 Major League Baseball teams. (Daily Walkoff screen shot) Baseball fans looking to dive deeper into their favorite team or take on a diversion from the current state of play — oh, hey Mariners — have a new Seattle-made online trivia/puzzle game worth checking out. “Daily Walkoff” launched last week and serves as a daily history and stats challenge for fans of all 30 Major L
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
CIO Business Intelligence
SEPTEMBER 4, 2024
Customers increasingly expect great care and service, creating both opportunities and challenges. Maximize value for your customers and employees through greater innovation and you’ll drive growth. Make too many changes too fast, however, and you run the risk of major disruption that affects IT productivity, employee morale, customer loyalty, and profitability.
TechSpot
SEPTEMBER 4, 2024
The Sony Walkman was not only a revolutionary device, it was revolutionary on a cultural scale. With the Walkman you could play any song, anywhere, anytime, before the same was possible for movies, e-books or video games.
CIO Business Intelligence
SEPTEMBER 4, 2024
In a proactive response to the rapidly evolving landscape of cyber threats, INE Security , a global leader in cybersecurity and network training, today unveiled a crucial initiative aimed at fortifying corporate defenses against digital dangers. The newly launched guide, “5 Practical Steps to Reduce Cyber Threats,” offers actionable strategies for cybersecurity leaders to enhance their team’s preparedness and response capabilities.
TechSpot
SEPTEMBER 4, 2024
The research, published in the journal Advanced Optical Materials, demonstrated the fundamentals of performing simple logic operations entirely with light.
Advertisement
Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
CIO Business Intelligence
SEPTEMBER 4, 2024
La diversidad y el volumen de sus operaciones en distintos países ha llevado al Palladium Hotel Group a buscar soluciones tecnológicas que mejoren su gestión de los datos. Para ello, ha implementado una nueva plataforma de monitorización que le permite detectar y responder a los problemas operativos de forma más rápida y eficaz. Se trata de la solución Datokey de Datarmony , un sistema predictivo que utiliza modelos entrenados continuamente con el histórico de datos de la compañía y que permite
TechSpot
SEPTEMBER 4, 2024
Under the hood – err, dorsal fin – is an Intel Core i7-14700F CPU mated to a B760I WiFi mini-ITX motherboard that is paired with 64 GB of DDR5 6,000 MHz memory, a GeForce RTX 4070 Ti Super 16G GPU, and a 2 TB M.2 PCIe 4.0 NVMe solid-state drive.
CIO Business Intelligence
SEPTEMBER 4, 2024
Según un informe reciente del AI-Enabled ICT Workforce Consortium, el 92% de los empleos de TI serán transformados por la IA en un grado moderado o alto. Pero cuando se trata de empleos de alto nivel, el 100% verá una transformación moderada. Y en lo que respecta a los puestos de TI de gestión y empresariales, el 63% se clasificaron como de ‘alta transformación’ debido a la IA.
TechSpot
SEPTEMBER 4, 2024
A prominent leaker claims Nvidia's upcoming RTX 5000 series graphics cards will consume significantly more power than their predecessors. The rumors might not represent final TDPs, so readers should take the information with a grain of salt.
Advertiser: ZoomInfo
Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.
Let's personalize your content