Fri.Feb 16, 2024

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“32 To 36 Courses” Is Not Revenue Enablement

Forrester IT

True story: Years ago, a Forrester revenue enablement customer meeting was unexpectedly joined by a new voice, an individual whose exact role was unclear to our team beyond “they’ve joined us to help up-level our B2B sales onboarding.

Course 434
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The New Network Security Debate – Best of Breed, Portfolio, or Platform

IT Toolbox

Explore SASE strategies, understand the nuances, and make informed decisions. The post The New Network Security Debate – Best of Breed, Portfolio, or Platform appeared first on Spiceworks.

Network 324
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Trending Sources

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Invisible Experiences: Anticipate Customer Needs with Real-Time Interaction Management

Forrester IT

Imagine having a butler who anticipates and serves your needs. In Gotham City, Alfred ensures Batman’s utility belt is always stocked. Just as Alfred faithfully supports Batman, your personal assistant earns your trust through silent understanding. Now think of this relationship in terms of your experiences with brands. Do those experiences feel invisible and immersive?

B2C 434
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Malicious Intent: Microsoft and OpenAI Identify APT Groups Weaponizing GenAI LLMs

IT Toolbox

Microsoft and OpenAI disclosed that nation-state threat groups are actively leveraging large language models to automate malicious operations, translate technical papers, generate believable phishing content, and gain vulnerability knowledge. The good news is that the APT groups weren’t directly engaging LLMs to create malware. Find out who these APT groups are.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

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2024: A Bittersweet Beginning For The Subscription Hardware Business

Forrester IT

What is the future of subscription hardware? Learn why the transition to on-premises subscription hardware faced some bittersweet moments last year and where it’s headed this year.

Hardware 416
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How Retailers & Manufacturers Can Leverage Metaverse

IT Toolbox

Unlock the hidden potential of metaverse and cloud-based AR/VR applications for retailers and their manufacturing partners. The post How Retailers & Manufacturers Can Leverage Metaverse appeared first on Spiceworks.

Retail 312

More Trending

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CX vs. Data Security: Striking a Balance for Success

IT Toolbox

In an ever-digital world, customer experience can demarcate the line that separates a successful business from an unsuccessful one. However, does having a thriving customer experience implementation mean companies have to do away with the appropriate cybersecurity? Read on to know. The post CX vs. Data Security: Striking a Balance for Success appeared first on Spiceworks.

Security 299
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Has Apple Changed VR and AR’s Trajectory with the Vision Pro?

Information Week

The arrival of Apple’s VR-AR headset might be a watershed moment. Forrester and Gartner offer perspective on where this tech niche is heading.

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All Eyes on the Intersection of Risk, Research, and Innovation This Year

IT Toolbox

Learn how Trust Layers defend against evolving threats, ensuring a secure AI landscape. The post All Eyes on the Intersection of Risk, Research, and Innovation This Year appeared first on Spiceworks.

Research 277
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5 Ways to Use AI You May Have Never Even Considered

Information Week

AI has already been applied to an array of business and personal uses. Here are some that may come as a surprise to you. (AI for pest control, anyone?

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GEP Outlook Report 2025

For years, you and your team have fought an uphill battle. Supply disruptions. Cost pressures. ESG compliance. You name it, and you’ve had to navigate it. In 2025, many challenges will persist, but procurement and supply chain teams have a powerful tool with rapidly advancing capabilities to tackle them — artificial intelligence (AI). The GEP Outlook 2025 report examines the disruptive transformation AI is driving in procurement and supply chains, alongside other key trends and the macroeconomic

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Job Losses Mount as New Round of Layoffs Hits Tech Sector

IT Toolbox

Tech companies have already shed more than 34,000 jobs since the start of 2024. The post Job Losses Mount as New Round of Layoffs Hits Tech Sector appeared first on Spiceworks.

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Privacy’s Va-Va-Voom Year

Information Week

It’s the year of privacy. Both organizations and privacy pros need to rise to the occasion.

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What Is a Passphrase? Examples, Types & Best Practices

Tech Republic Security

Learn about passphrases and understand how you can use these strong yet memorable phrases to safeguard your accounts against hackers.

Examples 188
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Here’s Why Trust in Female Health Technology is Critical

Information Week

Everyone -- including women -- deserves to know that their most sensitive information is protected and that they have control over their data.

Data 189
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Predicting the Future of Sales: How AI and Automation Will Revolutionize Strategies

In this exploration, we're diving into predictions about the future of sales. We're talking about a complete shake-up powered by automation and artificial intelligence (AI). These aren't just fancy tools — they're real game-changers. Automation and AI are here to redefine every interaction, making them smarter, faster, and more meaningful. From personalized customer journeys to streamlined sales processes, the goal is to make every moment count, enhancing both efficiency and connection.

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Why Companies Should Patent Their Quantum Technology Now

IT Toolbox

Learn how IP protection navigates quantum hurdles and secures future innovation. The post Why Companies Should Patent Their Quantum Technology Now appeared first on Spiceworks.

Company 173
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SAP names Philipp Herzig as chief artificial intelligence officer

CIO Business Intelligence

SAP is reorganizing its AI activities. Philipp Herzig, formerly head of cross-product engineering and experience, now leads a new “end-to-end growth area” focused on AI as the company’s chief artificial intelligence officer (CAIO). Herzig now reports directly to CEO Christian Klein, and will oversee the entire value chain for SAP business AI from research and product development through to implementation at the customer.

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AI Hallucinations and their Impact on Enterprise LLM Adoption

IT Toolbox

Discover everything about AI hallucinations and their impact on businesses, from legal repercussions to customer trust. The post AI Hallucinations and their Impact on Enterprise LLM Adoption appeared first on Spiceworks.

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How strategic partnerships are the key to AI-driven innovation

CIO Business Intelligence

“Innovate or die,” Peter Drucker’s 1985 exhortation on the importance of constant reinvention, was great business advice for the last 40 or so years. But things have gotten a little more complicated now, as the large-scale roll-out of generative artificial intelligence (GenAI) has introduced the need for a multidisciplinary approach to innovation. Today, it is not enough just to innovate within one’s own vertical; to truly exploit the power of GenAI to transform workflows and drive competitive a

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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OpenAI’s Sora Generates Photorealistic Videos

Tech Republic

Sora is in red teamers' and selected artists' hands for now, as OpenAI tries to prevent AI video from being used for misinformation or offensive content.

Video 133
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Expedia Group to close Seattle HQ temporarily to enhance security after discovery of spy cameras

GeekWire

Expedia Group’s headquarters on the Seattle waterfront. (GeekWire File Photo / Todd Bishop) Expedia Group will close its Seattle headquarters for three days starting this weekend to further enhance its security and improve its ability to detect unauthorized devices after news broke this week about the discovery of spy cameras in two bathrooms at the campus in December and January.

Groups 133
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The generative AI revolution is transforming how banks work

CIO Business Intelligence

The generative AI revolution has the power to transform how banks operate. Banks are increasingly turning to AI to assist with a wide range of tasks, from customer onboarding to fraud detection and risk regulation. For generative AI to be truly effective it must have access to the right data, but banks are almost unique in their complexity when it comes to how their data is siloed on legacy systems.

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What Is Reverse Engineering? Definition, Working, Examples, and Importance

IT Toolbox

Reverse engineering uncovers the design and functionality of a system by working backward from its final form. This article defines reverse engineering and provides an overview and importance of the process with examples. The post What Is Reverse Engineering? Definition, Working, Examples, and Importance appeared first on Spiceworks.

Examples 130
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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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5 Best Open-Source CRM for 2024

Tech Republic

Discover the top open-source CRM software for your business needs. Explore features, benefits, and pros and cons in our review.

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Spider-Man 2 takes home most wins at DICE Awards, Baldur's Gate 3 named GOTY

TechSpot

Baldur's Gate 3 cleaned up at gaming ceremonies last year, sweeping the board at the Game Awards and the Golden Joysticks. The DICE Awards bucked the trend slightly when it announced that BG3 didn't have the most nominations. Marvel's Spider-Man 2 led the pack with nine, followed by Alan Wake.

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Unleashing the power of banks’ data with generative AI

CIO Business Intelligence

The implications of generative AI on business and society are widely documented, but the banking sector faces a set of unique opportunities and challenges when it comes to adoption. Avanade’s latest research found that bankers view automation and efficiency as the biggest benefits of generative AI – with AI having the potential to fundamentally change customer onboarding and fraud detection, as well as automate regulation and compliance requests.

Banking 122
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OpenAI introduces Sora, a text-to-video generator that can create realistic 60-second clips in 1080p

TechSpot

Sora can generate complex scenes with multiple characters, specific types of motion, and accurate details of the subject and background, writes OpenAI. The tool is also able to create multiple shots within a single generated video.

Video 120
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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ADP’s cloud transformation pays dividends

CIO Business Intelligence

For most organizations, a shift to the cloud brings scalability, access to innovative tools, and the possibility of cost savings. For payroll services company ADP, it has paved the way to becoming a SaaS provider capable of taking on big names in enterprise software. An early partner of Amazon, the Roseburg, N.J.-based company migrated to AWS in lockstep with Amazon’s earliest code releases a decade ago, even as the $18 billion payroll giant continued to build a hybrid cloud infrastructure that

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OpenAI could be developing a search product to rival Google

TechSpot

The news comes from The Information, which claims the new tool will be partially based on Microsoft's Bing search engine but will otherwise be similar to Google. While OpenAI hasn't yet confirmed the report, the company has been expanding ChatGPT's web browsing abilities to offer users a more contextual and.

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Why Tomago Aluminium reversed course on its cloud journey

CIO Business Intelligence

Tomago Aluminium is an industry giant in the Asia-Pacific region, and as IT superintendent, Dennis Moncrieff is responsible for leveraging the right technologies to make the process of producing aluminum more efficient. When talking about the organization’s digital transformation journey, he describes it as a constant. “Sure, digital transformation is a buzzword that’s been bouncing around for a long time,” he says, “but digitizing your processes remains important because no modern business can

Course 116
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Lead times for Nvidia's AI GPUs narrow, suggesting expanded production capacity

TechSpot

In a note to investors, analysts with UBS said lead times – how long a customer has to wait for delivery after placing an order – have come down considerably as of late. Seeking Alpha saw the note and said lead times are now in the 3-4 month range, down.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.