Tue.Mar 26, 2024

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An Actual Complete List Of SOC Metrics (And Your Path To DIY) 

Forrester IT

I take a lot of inquiry questions from Forrester’s security and risk clients about security operations (SecOps). A common question I get is, “What core metrics does SecOps need to track?

Security 492
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Women Leading the Way – 6 AI Innovators Who Changed the Game

IT Toolbox

Women are making groundbreaking contributions to the future of artificial intelligence (AI). Discover how Joy Buolamwini, Rana el Kaliouby, Fei-Fei Li, and others have contributed to the field. The post Women Leading the Way – 6 AI Innovators Who Changed the Game appeared first on Spiceworks.

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Welcome To The Future Of Marketing Technology

Forrester IT

To meet customers in their moments, marketers must design, execute, and optimize interactions across the full range of devices, channels, and touchpoints where consumers engage with a brand. Meanwhile, the marketing landscape continues to evolve with new technologies, data deprecation, and sophisticated consumers.

Meeting 468
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Dell Trims Workforce by Approximately 6,000 Employees

IT Toolbox

Dell offloaded a significant number of employees in the past 12 months, a filing by the company reveals. The company resorted to parting ways with a minor chunk of its workforce to help its financial bottom line. The post Dell Trims Workforce by Approximately 6,000 Employees appeared first on Spiceworks.

Dell 280
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Glassdoor’s Mishandling Of Customer Data Has Users Heading For The Exits

Forrester IT

Glassdoor sparked public ire after it covertly added users’ real names, jobs, and job titles to their previously anonymous profiles. While Glassdoor tried to reassure users that the move isn’t a big deal and that their reviews will remain anonymous, users are understandably unsettled by the company unmasking their identities.

Data 397
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Von Neumann Architecture vs. Harvard Architecture: A Detailed Comparison

IT Toolbox

Von Neumann architecture is the foundation for most modern computers, while Harvard architecture offers an alternative design for specific applications. This article provides a detailed comparison of the two most popular computer architectures. The post Von Neumann Architecture vs. Harvard Architecture: A Detailed Comparison appeared first on Spiceworks.

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Tech Sector Opens the Door on the Post-Quantum Cryptography Era

IT Toolbox

How tech vendors are starting to prepare for quantum computing-enabled attacks against standard encryption methods. The post Tech Sector Opens the Door on the Post-Quantum Cryptography Era appeared first on Spiceworks.

Big Data 231
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Can AI Improve Your Loyalty Program?

Forrester IT

Learn about the potential of predictive AI — and, now, generative AI — in enhancing loyalty programs and strategies.

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A 4-Step Framework for Implementing High-Performance Tech Architecture

Information Week

A truly high-performing IT organization must embrace three key principles: alignment, trust, and adaptivity. Getting there requires revisiting outdated practices for your architecture and operating model.

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Introducing Forrester’s Digital Customer Interaction Solutions Landscape

Forrester IT

Guess what? I’m kicking off research on a new technology market! Our Digital Customer Interaction Solutions Landscape, Q1 2024 report is now live, and a Forrester Wave™ evaluation will be publishing in June. The newly published Landscape lists the 26 most notable vendors in this market and the 9 use cases they are focusing on.

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2024 Salary Guide

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

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Get Ready for Software 2.0

Information Week

Meet Software 2.0, a method of using AI and machine learning models to solve classification and recognition problems without any human input.

Software 189
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Avoid Customer Dismay! Benchmark Your Store Fulfillment Initiatives

Forrester IT

Despite increased investment, businesses fall short of consumer fulfilment expectations for in-store order pickup. Analyst Lauren Cevallos explains what's happening.

Retail 243
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Microsoft: 87% of UK Businesses Are Unprepared for Cyberattacks

Tech Republic Security

Microsoft has called on UK business leaders to "fight fire with fire" by adopting AI cybersecurity tools to defend themselves from cyberattacks.

Microsoft 171
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Technology Strategy Impact Award: A Guide to a Standout Submission

Forrester IT

The Forrester Technology Strategy Impact Award celebrates IT organizations that excel in aligning their strategies with business goals, proving adaptability, and building trust through security and resilience. This award offers an opportunity for IT leaders to highlight their contributions towards driving significant business outcomes in an ever-changing technological landscape.

Strategy 221
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Guide to Centralizing IT Operations: How to Link Tasks and Tools with an Automation Platform

For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.

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Cisco VP of AI Barak Turovsky on LLM Use Cases and IT Automation Benefits

Information Week

Cisco’s VP of AI Barak Turovsky details his 25-year AI journey and previews his upcoming keynote presentation on our ‘Strategies for Maximizing IT Automation’ live virtual event Thursday, March 28.

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Florida’s New Law Restricting Social Media Use Will Be Tough To Enforce

Forrester IT

Yesterday, the governor of Florida signed a bill that will ban social media accounts for kids under the age of 14 and require parental consent for 14- and 15-year-olds. Under the new law, social media companies can be found liable for up to $50,000 per incident.

Media 221
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6 Best Authenticator Apps for 2024

Tech Republic Security

Authenticator apps provide an extra layer of security. Learn about the best authenticator apps to secure your online accounts and protect your privacy.

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Sustainable Transportation Takes Off

Information Week

A focus on decarbonization in the transportation space can fuel significant sustainability gains for businesses.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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Florida bans children under 14 from holding social media accounts

TechSpot

The law, which will go into effect on January 1, 2025, is expected to have far-reaching consequences for not only teens and their parents, but also social media companies that will have to delete the accounts of children under the age of 14. They will also have to seek parental.

Media 137
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Meet digital transformation experts making waves with Value Stream Management

CIO Business Intelligence

We’ve all heard the saying about the journey of a thousand miles starting with a single step. For enterprise leaders, what’s key is making that first step, and every step thereafter, the best one possible. When you’re guiding a large enterprise on a complex, long-term digital transformation journey, it can be very difficult to know which near-term steps will get you most rapidly to your desired destination.

Meeting 131
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AMD readies Ryzen 5000XT series CPUs, further prolonging socket AM4

TechSpot

The AMD Ryzen 3000XT series debuted in mid-2020, and were Zen 2-based chips with slightly higher clock speeds than their base counterparts. Conventional wisdom suggests the 5000XT series will be based on Zen 3 and ship running at a higher frequency compared to original 5000 series chips.

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Women in tech increasingly dissatisfied, job search rates surge

CIO Business Intelligence

A troubling trend within the tech industry is coming into sharp focus: women are significantly more likely to be actively seeking new employment than their male counterparts. A new study from the tech job search platform Dice reveals that 38% of women in tech are currently engaged in a job search, compared to 30% of men. The primary drivers of this dissatisfaction are a persistent pay gap and workplace culture issues that often leave women feeling marginalized.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Microsoft is quietly installing the Copilot app on Windows PCs

TechSpot

As spotted by German tech site DeskModder, Microsoft has begun automatically installing a Copilot app on Windows 11. The new application doesn't seem to have any functionality, and further investigation revealed that it has 0 bytes of data, suggesting that it's actually a placeholder shell for the most part.

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10 best practices when partnering for strategic skills

CIO Business Intelligence

Enterprise CIOs have always been at a disadvantage competing with tech firms for skilled IT pros, but accelerated transformation efforts and an AI gold rush have significantly intensified the talent war, prompting CIOs to increasingly turn to outside firms for help. “Collaboration with external partners allows enterprises to enhance their IT prowess, drive innovation, and bridge skill gaps more effectively amid a swiftly evolving digital landscape,” says Arpita Dwivedi, practice director at Ever

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Love it or hate it, Tesla Cybertruck turns heads in Seattle as GeekWire test drives futuristic EV

GeekWire

Javier Luraschi poses with his new Tesla Cybertruck, which he took delivery of in Seattle last week. (GeekWire Photo / Kurt Schlosser) “Does it still have that new spaceship smell?” That was the quip from Dave Boone, walking past the GeekWire office in Seattle’s Fremont neighborhood last week as Javier Luraschi pulled up in his new Tesla Cybertruck to take me for a ride.

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Dell cuts jobs amid growing economic uncertainties

CIO Business Intelligence

Reflecting a wider industry trend, Dell has revealed workforce reductions, attributing this decision to the ongoing macroeconomic environment that continues to affect demand across the sector. In its latest filing, the company said it continued executing cost management measures, “including limiting external hiring, employee reorganizations, and other actions” to align its investments with strategic priorities and customer needs.

Dell 119
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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Goodbill raises $2M and expands customer base to unearth and challenge medical billing errors

GeekWire

Goodbill co-founders Patrick Haig, left, and Ian Sefferman. (Goodbill Photo) Goodbill , a startup working to reduce medical costs to patients and a subset of insurers, has raised $2 million in new capital and expanded its market. The Seattle-based company is targeting errors in hospital bills, analyzing digital medical records that include doctors’ notes and scrutinizing medical claims to unearth and challenge mistakes in the charges.

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New GoFetch Vulnerability in Apple’s M Chips Allows Secret Keys Leak on Compromised Computers

Tech Republic

The GoFetch vulnerability, which affects Apple's M series of chips, allows an attacker to steal secret keys from the Mac under certain conditions. Read tips on mitigating the GoFetch security threat.

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Salesforce adds Contact Center updates to Service Cloud

CIO Business Intelligence

Salesforce has announced new Contact Center updates to its Service Cloud — an offering targeted at bettering customer experience and boosting the productivity of service teams. The new updates to the Contact Center include features such as conversation mining and generative AI -driven survey summarization among other features. Dubbed Einstein Conversation Mining, one of the new features will allow an enterprise’s service team to aggregate and analyze conversation data, with the help of Data Cl

Cloud 117
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Steve Wozniak says TikTok ban is governmental hypocrisy

TechSpot

Speaking in an interview with CNN, Wozniak was asked about Apple's walled garden, which the company has long claimed protects its users' privacy and security.

Apple 129
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IT Leadership Agrees AI is Here, but Now What?

IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.