Tue.Mar 26, 2024

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An Actual Complete List Of SOC Metrics (And Your Path To DIY) 

Forrester IT

I take a lot of inquiry questions from Forrester’s security and risk clients about security operations (SecOps). A common question I get is, “What core metrics does SecOps need to track?

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Women Leading the Way – 6 AI Innovators Who Changed the Game

IT Toolbox

Women are making groundbreaking contributions to the future of artificial intelligence (AI). Discover how Joy Buolamwini, Rana el Kaliouby, Fei-Fei Li, and others have contributed to the field. The post Women Leading the Way – 6 AI Innovators Who Changed the Game appeared first on Spiceworks.

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Welcome To The Future Of Marketing Technology

Forrester IT

To meet customers in their moments, marketers must design, execute, and optimize interactions across the full range of devices, channels, and touchpoints where consumers engage with a brand. Meanwhile, the marketing landscape continues to evolve with new technologies, data deprecation, and sophisticated consumers.

Meeting 468
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Dell Trims Workforce by Approximately 6,000 Employees

IT Toolbox

Dell offloaded a significant number of employees in the past 12 months, a filing by the company reveals. The company resorted to parting ways with a minor chunk of its workforce to help its financial bottom line. The post Dell Trims Workforce by Approximately 6,000 Employees appeared first on Spiceworks.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

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Can AI Improve Your Loyalty Program?

Forrester IT

Learn about the potential of predictive AI — and, now, generative AI — in enhancing loyalty programs and strategies.

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Von Neumann Architecture vs. Harvard Architecture: A Detailed Comparison

IT Toolbox

Von Neumann architecture is the foundation for most modern computers, while Harvard architecture offers an alternative design for specific applications. This article provides a detailed comparison of the two most popular computer architectures. The post Von Neumann Architecture vs. Harvard Architecture: A Detailed Comparison appeared first on Spiceworks.

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Tech Sector Opens the Door on the Post-Quantum Cryptography Era

IT Toolbox

How tech vendors are starting to prepare for quantum computing-enabled attacks against standard encryption methods. The post Tech Sector Opens the Door on the Post-Quantum Cryptography Era appeared first on Spiceworks.

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Cisco Live EMEA 2024: Yes, AI Was Everywhere, And So Was A Surprising Amount of Innovation

Forrester IT

If you want to attend Cisco Live, you have three options: 1) Amsterdam in February; 2) Las Vegas in June; or 3) Melbourne in December.

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Get Ready for Software 2.0

Information Week

Meet Software 2.0, a method of using AI and machine learning models to solve classification and recognition problems without any human input.

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Introducing Forrester’s Digital Customer Interaction Solutions Landscape

Forrester IT

Guess what? I’m kicking off research on a new technology market! Our Digital Customer Interaction Solutions Landscape, Q1 2024 report is now live, and a Forrester Wave™ evaluation will be publishing in June. The newly published Landscape lists the 26 most notable vendors in this market and the 9 use cases they are focusing on.

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GEP Outlook Report 2025

For years, you and your team have fought an uphill battle. Supply disruptions. Cost pressures. ESG compliance. You name it, and you’ve had to navigate it. In 2025, many challenges will persist, but procurement and supply chain teams have a powerful tool with rapidly advancing capabilities to tackle them — artificial intelligence (AI). The GEP Outlook 2025 report examines the disruptive transformation AI is driving in procurement and supply chains, alongside other key trends and the macroeconomic

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A 4-Step Framework for Implementing High-Performance Tech Architecture

Information Week

A truly high-performing IT organization must embrace three key principles: alignment, trust, and adaptivity. Getting there requires revisiting outdated practices for your architecture and operating model.

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Avoid Customer Dismay! Benchmark Your Store Fulfillment Initiatives

Forrester IT

Despite increased investment, businesses fall short of consumer fulfilment expectations for in-store order pickup. Analyst Lauren Cevallos explains what's happening.

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Sustainable Transportation Takes Off

Information Week

A focus on decarbonization in the transportation space can fuel significant sustainability gains for businesses.

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Technology Strategy Impact Award: A Guide to a Standout Submission

Forrester IT

The Forrester Technology Strategy Impact Award celebrates IT organizations that excel in aligning their strategies with business goals, proving adaptability, and building trust through security and resilience. This award offers an opportunity for IT leaders to highlight their contributions towards driving significant business outcomes in an ever-changing technological landscape.

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Predicting the Future of Sales: How AI and Automation Will Revolutionize Strategies

In this exploration, we're diving into predictions about the future of sales. We're talking about a complete shake-up powered by automation and artificial intelligence (AI). These aren't just fancy tools — they're real game-changers. Automation and AI are here to redefine every interaction, making them smarter, faster, and more meaningful. From personalized customer journeys to streamlined sales processes, the goal is to make every moment count, enhancing both efficiency and connection.

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Microsoft: 87% of UK Businesses Are Unprepared for Cyberattacks

Tech Republic Security

Microsoft has called on UK business leaders to "fight fire with fire" by adopting AI cybersecurity tools to defend themselves from cyberattacks.

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Florida’s New Law Restricting Social Media Use Will Be Tough To Enforce

Forrester IT

Yesterday, the governor of Florida signed a bill that will ban social media accounts for kids under the age of 14 and require parental consent for 14- and 15-year-olds. Under the new law, social media companies can be found liable for up to $50,000 per incident.

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6 Best Authenticator Apps for 2024

Tech Republic Security

Authenticator apps provide an extra layer of security. Learn about the best authenticator apps to secure your online accounts and protect your privacy.

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Cisco VP of AI Barak Turovsky on LLM Use Cases and IT Automation Benefits

Information Week

Cisco’s VP of AI Barak Turovsky details his 25-year AI journey and previews his upcoming keynote presentation on our ‘Strategies for Maximizing IT Automation’ live virtual event Thursday, March 28.

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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Florida bans children under 14 from holding social media accounts

TechSpot

The law, which will go into effect on January 1, 2025, is expected to have far-reaching consequences for not only teens and their parents, but also social media companies that will have to delete the accounts of children under the age of 14. They will also have to seek parental.

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Meet digital transformation experts making waves with Value Stream Management

CIO Business Intelligence

We’ve all heard the saying about the journey of a thousand miles starting with a single step. For enterprise leaders, what’s key is making that first step, and every step thereafter, the best one possible. When you’re guiding a large enterprise on a complex, long-term digital transformation journey, it can be very difficult to know which near-term steps will get you most rapidly to your desired destination.

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Microsoft is quietly installing the Copilot app on Windows PCs

TechSpot

As spotted by German tech site DeskModder, Microsoft has begun automatically installing a Copilot app on Windows 11. The new application doesn't seem to have any functionality, and further investigation revealed that it has 0 bytes of data, suggesting that it's actually a placeholder shell for the most part.

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Women in tech increasingly dissatisfied, job search rates surge

CIO Business Intelligence

A troubling trend within the tech industry is coming into sharp focus: women are significantly more likely to be actively seeking new employment than their male counterparts. A new study from the tech job search platform Dice reveals that 38% of women in tech are currently engaged in a job search, compared to 30% of men. The primary drivers of this dissatisfaction are a persistent pay gap and workplace culture issues that often leave women feeling marginalized.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Steve Wozniak says TikTok ban is governmental hypocrisy

TechSpot

Speaking in an interview with CNN, Wozniak was asked about Apple's walled garden, which the company has long claimed protects its users' privacy and security.

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10 best practices when partnering for strategic skills

CIO Business Intelligence

Enterprise CIOs have always been at a disadvantage competing with tech firms for skilled IT pros, but accelerated transformation efforts and an AI gold rush have significantly intensified the talent war, prompting CIOs to increasingly turn to outside firms for help. “Collaboration with external partners allows enterprises to enhance their IT prowess, drive innovation, and bridge skill gaps more effectively amid a swiftly evolving digital landscape,” says Arpita Dwivedi, practice director at Ever

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Google's AI-powered search feature recommends malicious sites, including scams and malware

TechSpot

Google started rolling out its Search Generative Experience (SGE) earlier this month. The company boasts that the feature allows users to ask complex and more descriptive questions, with the generative AI providing text summaries of sites and recommendations related to a user's search.

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Love it or hate it, Tesla Cybertruck turns heads in Seattle as GeekWire test drives futuristic EV

GeekWire

Javier Luraschi poses with his new Tesla Cybertruck, which he took delivery of in Seattle last week. (GeekWire Photo / Kurt Schlosser) “Does it still have that new spaceship smell?” That was the quip from Dave Boone, walking past the GeekWire office in Seattle’s Fremont neighborhood last week as Javier Luraschi pulled up in his new Tesla Cybertruck to take me for a ride.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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AMD readies Ryzen 5000XT series CPUs, further prolonging socket AM4

TechSpot

The AMD Ryzen 3000XT series debuted in mid-2020, and were Zen 2-based chips with slightly higher clock speeds than their base counterparts. Conventional wisdom suggests the 5000XT series will be based on Zen 3 and ship running at a higher frequency compared to original 5000 series chips.

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Top ITSM Certifications for 2024

Tech Republic Security

Learn about ITSM certifications and which ones are most important for various roles within the technology sector.

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Goodbill raises $2M and expands customer base to unearth and challenge medical billing errors

GeekWire

Goodbill co-founders Patrick Haig, left, and Ian Sefferman. (Goodbill Photo) Goodbill , a startup working to reduce medical costs to patients and a subset of insurers, has raised $2 million in new capital and expanded its market. The Seattle-based company is targeting errors in hospital bills, analyzing digital medical records that include doctors’ notes and scrutinizing medical claims to unearth and challenge mistakes in the charges.

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6 Best Accounting Software for Consultants

Tech Republic

To cater to consultants’ unique needs, we’ve curated a list of six top accounting solutions for both solo consultants and consulting firms.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.