Forrester IT
MAY 21, 2024
Let me start by stating the obvious: Automation has its best home in the contact center. At many brands, agents make up 10% of the workforce. They are the face of your brand to your customers, providing critical empathy and solving important problems.
Information Week
MAY 21, 2024
The law becomes the first major global regulation on artificial intelligence that will have far-reaching implications for businesses and organizations.
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Forrester IT
MAY 21, 2024
I recently published new research – Establish An Enterprise And Security Architecture Partnership To Improve Collaboration – which covers the importance of fostering partnership between Enterprise Architecture (EA) and Security Architecture (SA). Initially, I set out to uncover what friction existed between the two functions.
Information Week
MAY 21, 2024
Many companies are still out of compliance with digital ADA guidelines. Here’s what’s at stake in getting it right -- and how to get started.
Advertiser: ZoomInfo
Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.
Forrester IT
MAY 21, 2024
How does a file transfer software go from relatively unknown to the largest breach of 2023, affecting over 2,600 organizations and government entities (and counting), exposes the data of 77.2 million individuals, and triggers class action lawsuits against companies that didn’t use the product?
Network World
MAY 21, 2024
Three teams – in Boston, in China, and the Netherlands – have simultaneously announced that they’ve figured out ways to store entangled photons without breaking the entanglement, a critical step in building quantum repeaters, and, thus, scalable quantum networks. The Boston team used silicon atoms embedded in diamond chips. A team in the Netherlands also used diamond crystals, but with nitrogen atoms instead of silicon.
Information Technology Zone brings together the best content for IT professionals from the widest variety of industry thought leaders.
Information Week
MAY 21, 2024
The path towards business resiliency is clearer if you can see what lies ahead.
Forrester IT
MAY 21, 2024
As integrations and APIs scale, the traditional central integration delivery team quickly becomes the central bottleneck team. Overwhelmed by demand, it becomes overworked while the pace and scale of delivery slows for IT organizations dependent on it.
Information Week
MAY 21, 2024
A snapshot look at the need to combat deepfake-fueled social engineering, the rise of a more grounded investment mindset, and the fight to find threats in wireless networks.
Forrester IT
MAY 21, 2024
Forrester's Global Retail E-Commerce Forecast, 2024 To 2028 report provides a five-year forecast of online and offline retail sales for 40 countries.
Advertiser: GEP
For years, you and your team have fought an uphill battle. Supply disruptions. Cost pressures. ESG compliance. You name it, and you’ve had to navigate it. In 2025, many challenges will persist, but procurement and supply chain teams have a powerful tool with rapidly advancing capabilities to tackle them — artificial intelligence (AI). The GEP Outlook 2025 report examines the disruptive transformation AI is driving in procurement and supply chains, alongside other key trends and the macroeconomic
Network World
MAY 21, 2024
“We want to inspire you to reimagine your organization for artificial intelligence, and we want to encourage you to act fast,” Dell Technologies CEO Michael Dell told attendees at the company’s customer event in Las Vegas on Monday. Dell unveiled a number of new AI-related products at the event, including Dell AI Factory, with which the company aims to give its customers access to what it considers “the broadest AI portfolio in the industry.
Forrester IT
MAY 21, 2024
Early in my career, I received wise but tough coaching from a manager regarding struggles with a new colleague on a strategic project – pull them aside and have a real, candid conversation with the pursuit of clarity and understanding for the sake of the shared vision and mutual success.
Network World
MAY 21, 2024
At its Build 2024 event in Seattle this week, Microsoft released updates to its cloud infrastructure to bolster support for all workloads, including AI-related ones. The updates includes new Azure virtual machines (VM), a new provisioning service, and options for enabling access to Microsoft Copilot in Azure. In the VM space, Microsoft shared plans to release Azure VMs that can run on Cobalt 100 processors currently in preview.
Tech Republic Security
MAY 21, 2024
Trying to figure out how to install a VPN on your router? Read our step-by-step guide to help you get started.
Advertiser: ZoomInfo
In this exploration, we're diving into predictions about the future of sales. We're talking about a complete shake-up powered by automation and artificial intelligence (AI). These aren't just fancy tools — they're real game-changers. Automation and AI are here to redefine every interaction, making them smarter, faster, and more meaningful. From personalized customer journeys to streamlined sales processes, the goal is to make every moment count, enhancing both efficiency and connection.
Network World
MAY 21, 2024
Broadcom has introduced a new series of 400G Ethernet adapters specifically tuned for resolving network bottlenecks when moving massive amounts of data around for AI processing. The new processors are equipped with a third-generation RoCE pipeline, low-latency congestion control technology, and telemetry functions. They are meant for a high-bandwidth, high-stress network environment associated with AI infrastructure.
Vox
MAY 21, 2024
Time for a pop quiz. Which of these trades saves more gas: A) Swapping a car that gets 25 miles per gallon (MPG) for one that gets 50 MPG, or B) Replacing a car that gets 10 MPG with one that gets 15 MPG. If you said that A conserves more gas, you’re mistaken. And it’s not even close. Here’s why: In the first scenario, the old vehicle getting 25 MPG uses four gallons of gas to travel 100 miles, while the new one at 50 MPG uses two.
GeekWire
MAY 21, 2024
The Global Cities Index gives Seattle high marks for economic strength, but it also scores well in the quality of life category. (GeekWire Photo / Kurt Schlosser) A new ranking of the top 1,000 largest cities in the world puts Seattle among elite company, thanks largely to the economic strength of the city, driven by its tech sector. Seattle ranks No. 6 in the inaugural “Global Cities Index” from Oxford Economics, which scores cities based on five categories: Economics, Human Capital
Network World
MAY 21, 2024
IT observability and management software maker SolarWinds today introduced a new AI platform that when embedded into the company’s other solutions will provide generative AI capabilities to speed problem resolution, minimize downtime, and empower IT staff to improve service delivery. SolarWinds AI, developed using SolarWinds’ AI by Design framework , is embedded in SolarWinds AI in Service Desk , an IT service management (ITSM) solution.
Speaker: Carolyn Clark and Miriam Connaughton
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
CIO Business Intelligence
MAY 21, 2024
CIOs and CISOs operate in high-stress environments that can at times place additional strain on their relationship, further distracting them from achieving beneficial outcomes. In my own career, I’ve been a CIO and a CISO, so I have firsthand experience with this issue from both perspectives. Defusing the situation so that the relationship is workable, healthy, and respectful for both parties can be challenging, especially for CISOs, who often reportto the CIO.
TechSpot
MAY 21, 2024
Nvidia's first graphics accelerator product, the NV1, hadn't found much success following its release in 1995. But that didn't stop Sega from asking Nvidia to develop the GPU for the Dreamcast ahead of the console's 1998 launch.
CIO Business Intelligence
MAY 21, 2024
With the generative AI gold rush in full swing, some IT leaders are finding generative AI’s first-wave darlings — large language models (LLMs) — may not be up to snuff for their more promising use cases. LLMs, with their advanced ability to comprehend and generate text, have become a near stand-in for generative AI in the collective mindshare. Along with code-generating copilots and text-to-image generators, which leverage a combination of LLMs and diffusion processing, LLMs are at the core of m
TechSpot
MAY 21, 2024
Should matters escalate to that level, it is believed that TSMC would be safeguarded one way or another.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
CIO Business Intelligence
MAY 21, 2024
ERP vendor Epicor is introducing integrated artificial intelligence (AI) and business intelligence (BI) capabilities it calls the Grow portfolio. Grow will reimagine how AI-powered ERP software can and should serve the supply chain industries and their workers, delivering more than 200 adaptive industry use cases, it said at its Insights 2024 user conference in Nashville, Tennessee.
Information Week
MAY 21, 2024
AI advances are making fake news and deepfakes easier than ever. Most organizations aren’t prepared enough, yet.
CIO Business Intelligence
MAY 21, 2024
In the annual Porsche Carrera Cup Brasil, data is essential to keep drivers safe and sustain optimal performance of race cars. Until recently, getting at and analyzing that essential data was a laborious affair that could take hours, and only once the race was over. Today, with the help of Microsoft Fabric, Enzo Morrone, director of operations for Porsche Cup Brasil (pictured), says he and his team of engineers can access that data in real-time during races, transforming everything.
TechSpot
MAY 21, 2024
Launching for the upcoming Copilot+ PCs powered by Qualcomm's Snapdragon X Elite chips, Recall is essentially an all-seeing eye that keeps tabs on everything you do on your computer. It then presents a scrollable timeline you can search through, using AI. In an interview with The Wall Street Journal, Microsoft.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
GeekWire
MAY 21, 2024
Microsoft’s new “Team Copilot” acts as a virtual project manager and meeting assistant. (Microsoft Image) Microsoft will test the limits of artificial intelligence in group collaboration with a new AI assistant that keeps meetings on track, takes collaborative notes, manages large projects, and assigns tasks. The company says the new “Team Copilot” expands its Copilot AI technology beyond its existing function as a one-on-one personal assistant, to play a larger rol
TechSpot
MAY 21, 2024
It's been 3 months since we started our OLED burn-in test using an MSI 32" 4K QD-OLED as a productivity monitor. In today's update we're going to talk burn in, firmware updates, and general usage.
GeekWire
MAY 21, 2024
Melissa Higgason, a chemistry teacher in Hobart, Indiana, uses marshmallows and water bottles to help students understand an abstract chemistry concept, an idea suggested by Khanmigo for Teachers. (Microsoft Photo / Scott Eklund) Online education platform Khan Academy is shifting a portion of its cloud workload to Microsoft Azure under a partnership announced Tuesday morning.
TechSpot
MAY 21, 2024
The amount of compensation CEOs receive at many Fortune 500 companies has risen dramatically over the last five years, reports the Wall Street Journal, with half the execs making at least $15.7 million – a record median CEO pay.
Advertiser: ZoomInfo
Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.
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