Fri.Sep 15, 2023

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Podcast: Vanguard’s Ryan Swann on Big Data Strategies for Big Assets

Information Week

In this episode, Vanguard’s chief data analytics officer speaks on centralizing data and co-locating analytics teams to identify trends to advise clients.

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Product Managers: Get Ready To Harness Generative AI And Drive Offering Success

Forrester IT

There is much hype around generative AI as it continues being applied across the entire enterprise, from marketing and design to sales. How can product management get in on the action, and what can it even do to help offerings grow?

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IBM X-Force: Use of compromised credentials darkens cloud security picture

Network World

As connectivity to cloud-based resources grows, cybercriminals are using valid, compromised credentials to access enterprise resources at an alarming rate. That's one of the chief findings of the IBM X-Force Cloud Threat Landscape Report , which also found a 200% increase (about 3,900 vulnerabilities) in cloud-oriented Common Vulnerabilities and Exposures (CVE) in the last year.

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The Results Are In: Insights From Forrester’s 2023 Global Digital Process Automation Survey

Forrester IT

Each year, we gauge the state of the digital process automation (DPA) market in our comprehensive survey.

Survey 450
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How AI Is Revolutionizing Contact Centers: 2025 Strategy + ROI Playbook

In 2025, contact centers aren’t just changing—they’re being rebuilt by AI. This no-fluff, executive-ready guide shows you how to capitalize on the transformation. Inside: proven ROI calculators, workforce optimization tactics, deflection strategies, and a 90-day AI deployment plan. Built for CIOs, COOs, CX leaders, and contact center strategists, it goes beyond buzzwords into play-by-play implementation.

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Transforming the leadership trajectory for women in tech

CIO Business Intelligence

Women leaders are switching jobs at rates far higher than their male counterparts as they demand more from their employers and show they’re willing to go elsewhere to get it. That trend is substantiated by recent research from McKinsey. Given this reality – and the business world’s drive to create more diverse and inclusive leadership teams – the pressure is now on companies to hold on to the few women leaders they already have.

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Revenue Operations: Nine Myths And Two Realities

Forrester IT

Revenue Operations requires new capabilities, new processes, and a change-agent mindset from leaders which can propagate myths and misconceptions.

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Salesforce to hire 3,300 staffers as it eyes generative AI opportunity

CIO Business Intelligence

After laying off 8,000 staffers in January, Salesforce is now planning to hire at least 3,300 employees. The plan includes rehiring some of the former employees. Salesforce is looking at a large recruitment drive as it plans to invest in new areas such as generative AI and push some of its popular products, such as the Data Cloud, CEO Marc Benioff, and chief operating officer Brian Millham told Bloomberg in an interview.

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Dreamforce 2023: On AI, CRM, Data, Partnerships, San Francisco and More

IT Toolbox

Catch OpenAI co-founder Sam Altman’s take on AI hallucinations, Salesforce’s trust-focused partnerships, integrations, and new products and services. The post Dreamforce 2023: On AI, CRM, Data, Partnerships, San Francisco and More appeared first on Spiceworks.

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25 Major Car Brands Flunk Data Privacy Review

Information Week

A new report from Mozilla shines a light on data privacy in the auto industry. Some car brands may be collecting info that would likely raise more than a few eyebrows.

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4 key steps for optimizing your IT services portfolio

CIO Business Intelligence

From the CEO’s perspective, an optimized IT services portfolio maximizes cost efficiency, flexibility, and scalability. It enables the organization to focus on its core business while managing risks and accelerating time-to-market for new products and services. From the CIO’s perspective, an optimized IT services portfolio ensures strategic alignment with business goals, enabling the organization to allocate resources strategically with a focus on projects that directly contribute to those goals

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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12 Articles To Help You Manage Open-Source Products in 2023

IT Toolbox

Here are Spiceworks’ top 12 recommendations to help you optimize the use of open-source software on Software Freedom Day 2023. The post 12 Articles To Help You Manage Open-Source Products in 2023 appeared first on Spiceworks.

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Generative AI: Propelling Enterprises Toward a Data-Driven Future

Information Week

Here's how generative AI enables enterprises to instill more data-driven practices and adapt to ever-shifting market dynamics, customer demands and more.

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The Deal with Dealerships To Improve Customer Experience

IT Toolbox

Discover how the automotive industry can leverage modern technology to boost customer experience. The post The Deal with Dealerships To Improve Customer Experience appeared first on Spiceworks.

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Do’s and Don’ts of GenAI Spend

Information Week

Here are the principles every CFO should follow when evaluating generative AI projects.

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The Ultimate Contact Center Buyers Guide: A Crucial Decision

Harness the True Power of your Contact Center In today’s fast-paced business environment, selecting the right contact center solution is critical for enhancing customer experience, improving operational efficiency, and optimizing costs. This comprehensive guide will walk you through the essential factors to consider when choosing a contact center software that aligns with your business needs.

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Automation Engineer: Job Description, Key Skills, and Salary in 2023

IT Toolbox

Automation engineers design, test, and optimize automated systems in various mechanical and digital environments. The post Automation Engineer: Job Description, Key Skills, and Salary in 2023 appeared first on Spiceworks.

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Configure Android System Update Setting Using Intune

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post Configure Android System Update Setting Using Intune appeared first on HTMD Community Blog #1 Modern Device Management Guides by Jitesh Kumar.

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The chaotic and cinematic MGM casino hack, explained

Vox

People riding an escalator outside the MGM Grand in Las Vegas. Unlike some parts of MGM’s business that were affected by the hack, the escalators remained operational. | John Locher/AP Photos Are we in the middle of Ocean’s 14 or is this just another ransomware attack? Did prominent casino chain MGM Resorts gamble with its customers’ data? That’s a question a lot of those customers are probably asking themselves now, days into a cyberattack that took down many of MGM’s systems.

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40% of Business Leaders Believe Recent College Grads Aren’t Ready for the Workforce

IT Toolbox

Many business leaders who believed recent college graduates are not ready felt that graduates from the last three years are less prepared than the earlier ones. The post 40% of Business Leaders Believe Recent College Grads Aren’t Ready for the Workforce appeared first on Spiceworks.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Allen Institute hits 20 years on the frontier of bioscience, and Seattle will be all aglow

GeekWire

The Allen Institute’s HQ is in Seattle’s South Lake Union neighborhood. (GeekWire Photo / Kurt Schlosser) Twenty years after Microsoft co-founder Paul Allen created the bioscience research center that bears his name, Seattle’s Allen Institute is still pushing out into new frontiers. But this weekend, the nonprofit institute — and its hometown — are taking a little time to celebrate.

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Enable Windows NTP Client Using Intune

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post Enable Windows NTP Client Using Intune appeared first on HTMD Community Blog #1 Modern Device Management Guides by Abhinav Rana.

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Transformational or overhyped? How these geeks at Seattle’s giant ‘Founders Bash’ think about AI

GeekWire

From left, clockwise: Saurabh Jain, Charlotte Massey, Martin Diz, Ryan Bruels, Joe Golden, Jai Jaisimha, Catherine Williams, and Varun Sharma. (GeekWire Photos / Nate Bek) If you were looking for proof that Seattle is an AI hub , you would have found ample evidence on Thursday night at Block 41 in downtown. More than 1,000 entrepreneurs, investors and tech leaders gathered for Founders Bash 2023, a massive meet-up celebrating the region’s innovation sector.

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Unity stirs up more confusion and ire as FAQ indicates platforms will also be charged the "runtime fee"

TechSpot

Unity Technologies unveiled its controversial Unity Runtime Fee a few days ago, and the entire gaming market is still trying to understand what to do with it. Game developers are mostly fuming against the additional fee, threatening to abandon the engine or remove their game from stores like Cult of.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Here’s why so many video game developers are suddenly abandoning the Unity engine

GeekWire

The Unity engine powers many PC/console games and the vast majority of mobile games available on the market today. (Unity image) In the wake of a controversial policy change by game engine developer Unity , dozens of small independent video game studios have announced they’ll abandon the engine and/or have called upon Unity to reverse course. Unity Technologies, headquartered in San Francisco, might be best-known for its cross-platform game engine Unity.

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Apple A17 Pro SoC single-core benchmark score close to the Intel i9-13900K and AMD 7950X

TechSpot

Apple unveiled its iPhone 15 Pro this week, a handset powered by the all-new A17 Pro SoC. The industry's first 3nm chip features 19 billion transistors and is comprised of a six-core CPU, made up of two performance cores and four efficiency cores, alongside a 16-core neural engine that can.

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‘Pacific Drive’ and ‘Spirit Swap’ are highlights from the Pacific NW’s game developer scene at PAX

GeekWire

Soft Not Weak’s “Spirit Swap,” top, and Ironwood Studios’ “Pacific Drive” were two of the headliners at this year’s Penny Arcade Expo. (Soft Not Weak/Ironwood Studios screen grabs) Earlier this month, PAX West 2023 was well attended by an international cast of game developers and publishers. And as usual, the show was a big draw for the Pacific Northwest’s ample development scene.

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Apple to issue iPhone 12 patch in France to address regulator's radiation concerns

TechSpot

Apple is updating the iPhone 12 in France after regulators threatened to force a recall over radiation concerns. French regulators claim that the device emits electromagnetic radiation in excess of levels allowed in the European Union.

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Future-Proof IT: Cost-Saving Strategies Every IT Leader Needs in 2025

With IT budgets projected to grow 9.8% in 2025, leaders must invest wisely—not just cut blindly. This whitepaper introduces The Future-Proof IT Cost Optimization Model, a framework to reduce costs while maintaining service quality. Learn how Cloud Efficiency, AI-Powered Workforce Automation, Vendor Optimization, Cybersecurity Resilience, and Unified Communications can drive savings and improve efficiency.

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Top 6 Zoho Books Alternatives and Competitors in 2023

Tech Republic

Looking for an alternative to Zoho Books? Check out our comprehensive list of the best Zoho Books alternatives covering features, pricing, and more.

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Stolen cloud credentials sell like donuts on the Dark web

TechSpot

According to IBM X-Force, Big Blue's platform for threat intelligence sharing and research, the cloud is now the main focus of cyber-criminals trying to sell logins to script kiddies on dark web marketplaces. Stolen cloud credentials now make up almost 90% of digital goods on sale through darknets, and they.

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Pain points: Seattle-area dental diagnostics company gets FDA approval for tooth-tapping tech

GeekWire

Perimetrics’ handheld device will deliver light taps to a patient’s teeth to gather data that helps dental professionals diagnose underlying damage. (Perimetrics Photo) A Seattle-area tech company has reason to smile after receiving clearance from the Food and Drug Administration for its tooth-tapping device and machine learning platform that helps dental professionals detect underlying issues.

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HWiNFO 7.63 beta fully integrates Intel's PresentMon monitoring tool

TechSpot

Intel's PresentMon is now fully integrated into HWiNFO, letting you monitor your FPS, frame time, GPU usage, and more. If you're looking to make the most of PresentMon, be sure to check out our article.

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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.