Mon.Nov 18, 2024

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Providing a DXP that is composable

Forrester IT

Vendor messaging of “The Composable DXP” is not resonating, especially when the portfolio of capabilities varies widely across vendors. Turns out that securing credibility as a provider of a DXP requires more than appending the word “composable” to their name.

Security 397
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What Gen AI Should Tech Innovation Teams Review in 2025?

Social, Agile and Transformation

In 2025, innovation teams, CIOs, and leaders should prioritize short-term value, focusing on AI to enhance customer impact. Key areas include developing generative AI agents, optimizing data governance, and managing knowledge debt. Emphasis on cost-efficiency via Green FinOps and sustainable practices is essential for aligning with digital transformation goals amidst rapid economic changes.

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Introducing The Forrester Tech Tide™: Software Development, Q4 2024 

Forrester IT

As all organizations recognize they are (at least in part) software companies, questions arise. Which software development technologies have staying power? Which are just a flash in the pan? And which technologies, useful in the past, should now be retired in favor of better options?

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IBM announces 50-fold quantum speed improvement

Network World

IBM launched its most advanced quantum computer yet last week at its inaugural quantum developer conference. It features nearly twice the gates of last year’s quantum utility demonstration – and a 50-fold speed increase. Last year, in a paper published in Nature, IBM announced a breakthrough demonstration of quantum computing that can produce accurate results beyond those of classical computers.

IBM 195
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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A Digital Product Passport Needs More Standardization And Fewer Standards

Forrester IT

The Digital Product Passport promises significant benefits for sustainability, auditability, and consumer information, but a lack of agreement on standards makes it difficult to realise this promise ahead of European deadlines in 2027.

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6 Cloud Trends to Watch in 2025

Information Week

Cloud strategies continue to shift as organizations utilize more services. AI is one of the biggest drivers.

Cloud 201

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Cloud Levels the Playing Field in the Energy Industry

Information Week

Here’s how the cloud helped our company meet customer expectations, create operational efficiencies, and compete with larger, better funded competitors.

Energy 174
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Breaking Down AI Silos: Creating Cross-Functional AI Teams That Work

Eric D. Brown

I’ve watched countless organizations stumble with AI implementation, and when it comes to breaking down AI silos, they all make the same rookie mistake. They hire data scientists, talented engineers, and experienced business analysts and promptly put them in separate corners of the organization. The result? A mess of miscommunication, missed opportunities, and failed projects.

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Meet Forrester’s New Senior Analyst Covering Marketing Measurement: Brad Haag

Forrester IT

According to our most recent CMO Pulse Survey, marketing executives plan to prioritize maturing how they measure marketing effectiveness in 2025. Marketing measurement plays a critical role in helping CMOs defend marketing investments, secure resources for future initiatives, and show that marketing is an engine for growth rather than a cost center.

Meeting 195
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The ‘Great IT Rebrand’: Restructuring IT for business success

CIO Business Intelligence

Traditionally viewed as rock-solid and steady, the insurance industry is not exactly associated with taking big risks. But Florida-based Brown & Brown Insurance put old-school conventions to the test when it joined a growing cadre of leading organizations remodeling IT to reflect the pervasive role of technology in business transformation. Under Executive Vice President and CIO Gray Nester, BBIN traded up the legacy IT moniker for the modern-day Technology Solutions Group brand.

Insurance 134
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2024 Salary Guide

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

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10 Reasons for SMBs to Consider a Managed Security Service Provider (MSSP)

IT Toolbox

Traditional defenses can't guarantee bullet-proof cybersecurity for SMBs. By turning to managed security services, small businesses can leverage sophisticated technology that packs data science and threat intelligence to fight growing threats. The post 10 Reasons for SMBs to Consider a Managed Security Service Provider (MSSP) appeared first on Spiceworks Inc.

Security 147
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Banks bet on AI to deliver digital efficiencies

CIO Business Intelligence

In the face of shrinking budgets and rising customer expectations, banks are increasingly relying on AI, according to a recent study by consulting firm Publicis Sapiens. The Global Banking Benchmark Study 2024 , which surveyed more than 1,000 executives from the banking sector worldwide, found that almost a third (32%) of banks’ budgets for customer experience transformation is now spent on AI, machine learning, and generative AI.

Banking 141
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Seattle startup Seasalt raises $4.2M to help businesses answer customer messages with AI

GeekWire

Seasalt co-founders Guoguo Chen (left) and Xuchen Yao. Seasalt.AI , a Seattle startup that helps businesses use AI to communicate with customers, announced a $4.2 million seed round. The startup aims to address a pain point for businesses: missing customer inquiries via phone, text, messaging apps, websites, and more. It offers software that can answer questions automatically via an AI agent with either voice or text.

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AI platforms driving business transformation in the UAE: insights from industry experts

CIO Business Intelligence

In today’s fast-paced digital landscape, AI platforms are playing a pivotal role in reshaping industries and driving business transformation. As businesses across the UAE embark on their digital journeys, AI has emerged as a key enabler, streamlining operations, enhancing decision-making, and fostering innovation. In a recent fireside chat featuring leading industry experts from the tech sector, attendees gained valuable insights into how AI platforms can be leveraged to create new growth opport

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Guide to Centralizing IT Operations: How to Link Tasks and Tools with an Automation Platform

For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.

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Amazon hires former Microsoft and SAP exec Julia White as new AWS marketing chief

GeekWire

Julia White is the new AWS CMO. Julia White , a longtime Microsoft executive who spent the past four years at SAP, has been named the chief marketing officer and vice president at Amazon Web Services. Raejeanne Skillern , who previously held the role, is leaving Amazon to pursue new career opportunities, and prioritize her family and work on boards of directors, according to a memo to employees Monday morning from Matt Garman, the AWS CEO.

SAP 126
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Build a strong data foundation for AI-driven business growth

CIO Business Intelligence

In the quest to reach the full potential of artificial intelligence (AI) and machine learning (ML), there’s no substitute for readily accessible, high-quality data. If the data volume is insufficient, it’s impossible to build robust ML algorithms. If the data quality is poor, the generated outcomes will be useless. Data silos, lack of standardization, and uncertainty over compliance with privacy regulations can limit accessibility and compromise data quality, but modern data management can overc

Data 111
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Infosys founder defends call for 70-hour workweeks, says he "doesn't believe in a work/life balance"

TechSpot

In October 2023, Murthy suggested that young people work twelve-hour days for the "next 20 years, 50 years, whatever it is," out of a sense of duty to the nation and to support future generations. He said Prime Minister Narendra Modi can work 100 hours per week, as do his.

Infosys 128
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Prosegur se apoya en la IA para optimizar y agilizar los procesos de selección

CIO Business Intelligence

Desde su constitución en el año 1976, la compañía de seguridad Prosegur ha basado su crecimiento y evolución en una estrategia sustentada en tres pilares fundamentales: la innovación, su equipo humano y una orientación al cliente. Pilares que han llevado a la marca a estar presente en 34 países con una plantilla de más de 170.000 empleados —cerca de 34.000 en España— en sus diferentes áreas de negocio:  Security, Cash, Alarms, AVOS Tech y Cipher.

Agile 115
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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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Microsoft turns a new page in the book business with its own publishing imprint

GeekWire

The logo for 8080 Books, a new publishing imprint from Microsoft, announced Monday. (Microsoft Image) Microsoft will attempt to find the sweet spot between the speed of social media and the lasting impact of books with its own publishing imprint, 8080 Books — aiming to bring new titles to market much faster than traditional publishing allows. Launching this week, the goal is “to publish original research, ideas, and insights at the intersection of science, technology, and business, and in

Microsoft 120
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Sólo el 21% de las empresas se apoya en la tecnología para diseñar estrategias de sostenibilidad 

CIO Business Intelligence

A pesar de que el 84% de las organizaciones considera de importancia “estratégica” sus objetivos de sostenibilidad, sólo el 21% de ellas se apoya en la tecnología para reducir su huella medioambiental y configurar su estrategia global en este ámbito. En el caso de las organizaciones españolas, la cifra decrece hasta el situarse en un 18%. Así se desprende del Barómetro Global de Sostenibilidad desarrollado por Ecosystm a cargo de Kyndryl y Microsoft.

Microsoft 110
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Energy demand, stoked by AI and expanding electrification, is outpacing supply

GeekWire

Tech Alliance’s Policy Matters conference, held Monday at Seattle’s Bell Harbor Conference Center. A panel addressing AI and power, from left: Greg Cullen of Energy Northwest, Josh Jacobs of Puget Sound Energy, Jessie Barton from Helion, and Chris Green from the Pacific Northwest Hydrogen Association. (Geekwire Photo / Lisa Stiffler) Washington state — a region once blessed with an overabundance of clean, affordable power thanks to its hydroelectric dams — can no longer make th

Energy 120
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Complete Guide to CRM Analytics: Types, Benefits and Metrics

Tech Republic

Discover a complete guide to CRM analytics, including the types of data collected, key metrics to track, and what features to look for in a tool that can help grow your business.

Tools 119
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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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From cloud spend to cloud value: The power of Cloud Unit Economics

CIO Business Intelligence

Cloud can unlock new capabilities to strategically drive the business. As a result, organisations are continually investing in cloud to re-invent existing business models and leapfrog their competitors. As cloud spending rises due to AI and other emerging technologies, Cloud FinOps has become essential for managing, forecasting, and optimising costs.

Cloud 111
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Meet Forrester’s New Principal Analyst Covering Loyalty Marketing: John Pedini

Forrester IT

In 2025, we expect consumer usage of loyalty programs to grow amid declines in overall brand loyalty. Though loyalty programs offer the rewards that price-conscious consumers crave, companies struggle to inspire emotional loyalty across various tactics aimed at improving retention.

Meeting 195
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The Best PC Games (You Should Be Playing)

TechSpot

Explore our list of standout PC games that you don't want to miss. From big-budget blockbusters to indie gems and expansions, our updated list covers the year's best releases.

Budget 116
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Report Unveils Cybersecurity Leaks in U.S. Drinking Water Systems

SecureWorld News

A recent report from the U.S. Environmental Protection Agency (EPA) Office of Inspector General (OIG) has highlighted significant cybersecurity vulnerabilities in the nation's drinking water systems. The report, released on November 13, 2024, underscores the urgent need for increased security measures to protect critical infrastructure. The report examines drinking water systems with populations serving 50,000 people or more.

System 98
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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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SilverStone's retro beige PC case is going from April Fools' joke to actual product

TechSpot

The SilverStone FLP01 made quite the impression when it was shared on X for April Fools' Day 2023. Loosely modeled after popular desktops from yesteryear like the NEC PC-9800 series, the chassis features dual 5.25-inch faux floppy bays that could stand to look a bit more realistic. Notably, the covers.

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En el camino hacia la eficiencia digital los bancos apuestan por la IA

CIO Business Intelligence

Ante la reducción de las partidas presupuestarias y el aumento de las expectativas de los clientes, los bancos recurren cada vez más a la inteligencia artificial (IA) , según un estudio reciente de la consultora Publicis Sapiens. El Global Banking Benchmark Study 2024 , en el que se encuestó a más de 1000 ejecutivos del sector bancario de todo el mundo, concluyó que casi un tercio (32%) de los presupuestos de los bancos para la transformación de la experiencia del cliente se destina actualment

Financial 111
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Amazon's top twelve best-selling CPUs all come from AMD as Team Red adds to Intel's woes

TechSpot

AMD is on a roll right now as Intel seems to run into one crisis after another. The Ryzen 7 9800X3D has been a revelation for games – it's possibly a little too good as the chip has been sold out at most places and scalpers are selling it for.

Intel 111
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Beyond the checkbox: Building confidence in your DR strategy

CIO Business Intelligence

Disaster recovery (DR) is often no more than a checkbox item for IT, because the team spends so much time fighting fires and working to advance new, mission-critical implementations. To that point, DR didn’t make CIOs’ top five priorities in the Foundry State of the CIO 2024 survey. So, given the lack of focused attention on DR, it should come as no surprise that many CIOs lack confidence that their system will enable them to recover quickly in the event of a disaster or a ransomware attack, mak

Strategy 105
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IT Leadership Agrees AI is Here, but Now What?

IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.