Eric D. Brown
DECEMBER 16, 2024
Last week, I talked to an old colleague who proudly explained that their company had collected over ten years of customer interaction data. When I asked what insights they’d gained from this information, he was silent for a minute and said, “I’m not real sure, honestly.” He had the data but wasn’t using it to make better decisions or improve his business.
Forrester IT
DECEMBER 16, 2024
Theres a school of thought that writes most sustainability efforts off as annoying virtue signaling: Consumers with time and disposable income choose to pay a green premium for products that make them feel good, and companies plant trees and recycle coffee cups to make those customers like them.
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Social, Agile and Transformation
DECEMBER 16, 2024
Discussions with leaders from vtech companies focused on CIO's gen AI expectations for 2025, highlighting the shift towards pragmatic AI applications amidst fading LLM hype. Key predictions include the rise of agentic AI, increased focus on data privacy, and the need for effective change management to support innovation and employee engagement.
Forrester IT
DECEMBER 16, 2024
In an era marked by rapid digital transformation, HSBC has boldly stepped into the future of finance with the introduction of its Gold Token in Hong Kong.
Advertiser: ZoomInfo
Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.
Network World
DECEMBER 16, 2024
There was a time, back in the early days of computing, when we had vacuum tubes, relays, mechanical gears plus several different types of analog computers. Were kind of in that same era today with quantum computers. We have analog quantum computers that can be used to solve very specific problems, and several different approaches to general purpose quantum computers, including those with semiconducting qubits, trapped ions, spin qubits, quantum dots, topological qubits, photonic qubits, neutral
Information Week
DECEMBER 16, 2024
Given the dynamic nature of business, cloud service adoption is shifting to enable greater agility, innovation, and ROI.
Information Technology Zone brings together the best content for IT professionals from the widest variety of industry thought leaders.
Information Week
DECEMBER 16, 2024
Multi-cloud costs are soaring sky high. Here are some expert insights on how to bring them back down to earth.
TechSpot
DECEMBER 16, 2024
It's been seven years since the HDMI Forum announced HDMI 2.1. On January 6, 2025, one day before CES officially starts in Las Vegas, the organization will announce a new standard.
Tech Republic Security
DECEMBER 16, 2024
Cashed-up ransomware criminals may exploit more zero days while potential blanket ransomware payment bans hang over defenders like a shadow.
Network World
DECEMBER 16, 2024
CompTIA has created a certification designed to provide individuals with broad foundational and digital skills that can be used to build a career in technology. CompTIA Tech+ will eventually replace the CompTIA IT Fundamentals (ITF+) certification, and the certification is designed to provide a spectrum of tech knowledge and hands-on skills to students looking to ultimately work in tech-based roles, according to CompTIA.
Advertiser: GEP
For years, you and your team have fought an uphill battle. Supply disruptions. Cost pressures. ESG compliance. You name it, and you’ve had to navigate it. In 2025, many challenges will persist, but procurement and supply chain teams have a powerful tool with rapidly advancing capabilities to tackle them — artificial intelligence (AI). The GEP Outlook 2025 report examines the disruptive transformation AI is driving in procurement and supply chains, alongside other key trends and the macroeconomic
Tech Republic Data Center
DECEMBER 16, 2024
Europe has selected the sites for seven so-called AI factories specialised R&D centres using the regions most powerful supercomputers.
CIO Business Intelligence
DECEMBER 16, 2024
A review of four years of threat intelligence data, presented Friday at Black Hat by Yvan Genuer , a senior security researcher at Onapsis, reports a spike in hacker interest in breaking into enterprise resource planning (ERP) systems from SAP in 2020 that was sustained until the end of 2023. The vast majority (87%) of the Forbes Global 2000 list of the worlds biggest companies use SAP, according to the enterprise software firm, with the technology handling 77% of the worlds transaction revenue.
TechSpot
DECEMBER 16, 2024
The Samsung Premiere 8K was billed as the industry's first wireless projector. It utilizes ultra-short throw (UTS) technology combined with advanced aspherical mirrors to beam images from a short distance, effectively eliminating the need for ceiling mounts and other impractical installation hurdles.
CIO Business Intelligence
DECEMBER 16, 2024
As Saudi Arabia accelerates its digital transformation, cybersecurity has become a cornerstone of its national strategy. With the rise of digital technologies, from smart cities to advanced cloud infrastructure, the Kingdom recognizes that protecting its digital landscape is paramount to safeguarding its economic future and national security. Saudi Arabias comprehensive cybersecurity strategy focuses on strengthening its infrastructure, enhancing its resilience against cyber threats, and positio
Advertiser: ZoomInfo
In this exploration, we're diving into predictions about the future of sales. We're talking about a complete shake-up powered by automation and artificial intelligence (AI). These aren't just fancy tools — they're real game-changers. Automation and AI are here to redefine every interaction, making them smarter, faster, and more meaningful. From personalized customer journeys to streamlined sales processes, the goal is to make every moment count, enhancing both efficiency and connection.
TechSpot
DECEMBER 16, 2024
Bluestacks recently announced the first beta release of BlueStacks Air, a new version of the BlueStacks App Player emulator that was specifically built for Apple Silicon-powered Mac platforms. BlueStacks Air wants to bring improved performance levels to Android emulation on Mac, with the company promising a lot of bells and.
Information Week
DECEMBER 16, 2024
Here are some thoughts on how to prepare IT systems for the future impact of quantum computing.
CIO Business Intelligence
DECEMBER 16, 2024
Leadership is, for the most part, gratifying. Whether its from building a high-performance organization , or turning one around ; helping a promising employee develop , or accomplishing something your industry peers can only wish theyd achieved succeeding in a leadership role provides a rush like no other. But theres another side of leadership. No, not having to deal with poor performers.
TechSpot
DECEMBER 16, 2024
The omission is a deliberate choice to keep costs as low as possible, with the unit priced at just $90. Instead, the device includes a 32GB Class A2 microSD card, which should suffice for most tasks. However, microSD storage is notably slower, and an NVMe upgrade could significantly boost performance.
Speaker: Carolyn Clark and Miriam Connaughton
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
CIO Business Intelligence
DECEMBER 16, 2024
Its been said that the enemy of my enemy is my friend and this appears to be exactly whats playing out with Elon Musk and Mark Zuckerberg when it comes to OpenAI. Zuckerbergs Meta has joined Musks xAI in calling for authorities to stop the Sam Altman-headed company from pursuing for-profit status. Both claim that OpenAI is essentially defrauding the public by masquerading as a nonprofit after all, its name signifies its original intent to serve as an open AI platform.
TechSpot
DECEMBER 16, 2024
Onimusha: Way of the Sword is slated for release in 2026 and will introduce a new samurai warrior fighting demons at the onset of the Edo period in Kyoto. This marks the first new installment in the Onimusha series in over 20 years.
CIO Business Intelligence
DECEMBER 16, 2024
Youd be hard-pressed to find an SAP shop that doesnt rely on customizations to fine-tune the enterprise platform for specific business processes or industry requirements. Rather than sticking with the out-of-the-box ERP system, many companies opt to modify the code for purposes such as: Creating unique billing reports to improve the customer paymen experience Establishing regulatory compliance processes for specific industries Implementing dashboards that aggregate data for more informed decisio
TechSpot
DECEMBER 16, 2024
The European Union has announced it is moving forward with an ambitious space program designed to compete with Elon Musk's Starlink initiative in providing high-speed Internet connectivity to citizens, governments, and businesses in Europe.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
GeekWire
DECEMBER 16, 2024
A worker moves packages inside an Amazon fulfillment center in Dupont, Wash. (GeekWire File Photo / Kevin Lisota) A new congressional report found that Amazon “knowingly puts its workers at risk of injury” in the latest critique of the company’s treatment of warehouse employees. The 160-page report , published Sunday by the Senate Committee on Health, Education, Labor, and Pensions (HELP), led by Sen.
TechSpot
DECEMBER 16, 2024
Despite its growing popularity, gamification remains a very controversial and polarizing issue. Systems, services, and organizations are increasingly designed to simulate a gaming experience to motivate or engage users, and even cyber-criminals are now employing similar tactics.
CIO Business Intelligence
DECEMBER 16, 2024
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Tech Republic
DECEMBER 16, 2024
The best solutions allow you to minimize your IVR compliance burden. Learn how the right features eliminate complexity for agents.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
CIO Business Intelligence
DECEMBER 16, 2024
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Tech Republic
DECEMBER 16, 2024
Thoughtful use of IVR routing can streamline operations almost immediately. Learn how to connect customers faster for a better experience.
CIO Business Intelligence
DECEMBER 16, 2024
Industry analysts predict growth in investment in cloud computing, and three quarters of CIOs surveyed say that it is critical to their operation. But in terms of CIO priorities, the cloud falls behind many other areas.
Tech Republic
DECEMBER 16, 2024
Whether you are setting up your first IVR phone tree or optimizing an existing one, these are the most important best practices to follow.
Advertiser: ZoomInfo
Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.
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