Tue.Aug 13, 2024

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Fairy-Tale Data: The Comforting Fiction That Undercuts Your CX Efforts

Forrester IT

Chances are that your organization is lying to itself about the quality of the customer experience (CX) it provides. But this lie is so pleasant, so comforting, that organizations continue to tell it even as the problems it creates pile up.

Data 458
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The State of California Partners With NVIDIA To Train Students, Workers, and Educators on AI

IT Toolbox

The State of California is partnering with NVIDIA to train its students, workers, and educators on AI and aims to bring new AI resources from NVIDIA to community colleges. Discover the importance of this partnership for job seekers and businesses. The post The State of California Partners With NVIDIA To Train Students, Workers, and Educators on AI appeared first on Spiceworks Inc.

Education 218
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Trending Sources

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2025 Planning: Align Tech And Talent To Accelerate Customer Value Delivery

Forrester IT

As portfolio marketing and product management leaders head into budget planning season, use these four action items to guide your work.

Budget 273
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NIST finally settles on quantum-safe crypto standards

Network World

After years of review, the National Institute of Standards and Technology officially picked the world’s first three post-quantum encryption algorithms as the basis for its post-quantum security strategy : ML-KEM, ML-DSA, and SLH-DSA. NIST first asked cryptographers to develop these new standards in 2016, when the threat of quantum computers started becoming a reality.

IBM 209
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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

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Outages Aftermath: What's Next for Microsoft and Its Customers?

Information Week

Microsoft and its customers have a lot of food for thought in the wake of a recent outage caused by a DDoS attack while still processing the CrowdStrike incident.

Microsoft 204
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What enterprises say the CrowdStrike outage really teaches

Network World

Early on July 19, just minutes after data security giant CrowdStrike released what was supposed to be a security update, enterprises started losing Windows endpoints, and we ended up with one of the worst and most widespread IT outages of all time. There’s been a lot said about the why and the how. But how much of that reflects what enterprises think about the outage and what they believe they need to do?

More Trending

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StickmanCyber Report: A Look Inside Australia’s Cybersecurity Skills Crisis

Tech Republic Security

A StickmanCyber report reveals a critical cybersecurity skills shortage in Australia, which can have both short- and long-term business implications

Report 168
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How to Measure Developer Performance

Information Week

Focusing on wrong developer performance metrics can encourage bad practices. Discover key metrics to optimize workflows and team well-being.

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National Public Data Breach: 2.7bn Records Leaked on Dark Web

Tech Republic Big Data

On August 6, 2.7 billion records from National Public Data, including social security numbers, were leaked on a dark web forum.

Data 145
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CRM is dead — and AI can’t come to the rescue fast enough

CIO Business Intelligence

I’ve changed my mind about artificial intelligence. It used to worry me. Now I can’t get enough of it soon enough. Why the change? Once upon a time, CRM was more than a software category. It was a philosophy of doing business, exemplified by the late, great grocer Sid Applebaum, who reportedly explained (I paraphrase), “Every time I watch a shopper leave one of my stores, I see them carrying $50,000 worth of groceries.

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GEP Outlook Report 2025

For years, you and your team have fought an uphill battle. Supply disruptions. Cost pressures. ESG compliance. You name it, and you’ve had to navigate it. In 2025, many challenges will persist, but procurement and supply chain teams have a powerful tool with rapidly advancing capabilities to tackle them — artificial intelligence (AI). The GEP Outlook 2025 report examines the disruptive transformation AI is driving in procurement and supply chains, alongside other key trends and the macroeconomic

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August 2024 Patch Tuesday: Microsoft Addresses 9 Zero-Day Exploits

IT Toolbox

Microsoft rolled out fixes for 90 vulnerabilities, nine of which have been categorized as zero-day. Nine bugs are rated critical, 81 are rated important, and two are rated moderate. Here's what you need to know. The post August 2024 Patch Tuesday: Microsoft Addresses 9 Zero-Day Exploits appeared first on Spiceworks Inc.

Microsoft 130
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Deep automation: A CIO weapon for turning disruption into opportunity

CIO Business Intelligence

The IDC CIO Sentiment Survey has consistently shown automation climbing the priority list since 2020. Indeed, according to the 2023 survey (September 2023), 71.1% of respondents said they were accelerating or continuing to invest in automation to replace part of the workforce, and 73.7% said it was to improve processes in the context of difficult economic conditions.

Survey 130
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And the Pwnie Award 2024 for the Most Epic Fail Goes To…

IT Toolbox

The Pwnie Award has been part of Def Con for 17 years. This year, CrowdStrike won the award in one of the categories. Learn about the category in which the company won the award. The post And the Pwnie Award 2024 for the Most Epic Fail Goes To… appeared first on Spiceworks Inc.

Company 130
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CIOs go green, vet IT investments for sustainability

CIO Business Intelligence

Sustainability is on the rise as a CIO imperative, with most CIOs now central to their organization’s increasing focus on sustainability planning — a trend that’s shaking up what technologies IT leaders are investing in and the vendors and partners they are signing deals with. More than nine in 10 CIOs are ramping up sustainability investments, according to the Logicalis Global CIO Report for 2024.

Hotels 128
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Predicting the Future of Sales: How AI and Automation Will Revolutionize Strategies

In this exploration, we're diving into predictions about the future of sales. We're talking about a complete shake-up powered by automation and artificial intelligence (AI). These aren't just fancy tools — they're real game-changers. Automation and AI are here to redefine every interaction, making them smarter, faster, and more meaningful. From personalized customer journeys to streamlined sales processes, the goal is to make every moment count, enhancing both efficiency and connection.

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Scientists uncover large liquid water reservoir deep in Mars' crust

TechSpot

In a new discovery, scientists have reported the presence of a significant reservoir of liquid water deep within Mars' crust, marking the first time this vital resource has been detected on the Red Planet. While frozen water at the poles and atmospheric vapor were previously known, this finding opens new.

Resources 127
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2024 CIO Hall of Fame inductees on the future of the CIO role

CIO Business Intelligence

Like most modern CIOs, Sathish Muthukrishnan has seen the list of responsibilities for the top IT position expand; his title — chief information, data, and digital officer — reflects that expansion. As the IT chief at Ally Financial, and one of this year’s 10 CIO Hall of Fame inductees , Muthukrishnan says the position has evolved into one that is now “a strategic partner for the enterprise.

CTO 126
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Could Google Lose ‘Verb’ Status After Antitrust Ruling?

Information Week

After a landmark anti-trust case verdict last week, Google parent Alphabet faces an uncertain future as regulators turn their eye to Big Tech.

Google 125
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UK antitrust regulator puts Synopsys’ $35B acquisition of Ansys under the microscope

CIO Business Intelligence

The proposed $35-billion merger of chip design software giants Synopsys and Ansys is facing increased scrutiny from global regulators, with the UK’s Competition and Markets Authority (CMA) the latest to launch an investigation. The CMA has initiated an early-stage inquiry into the acquisition proposal, signaling potential regulatory hurdles ahead for the massive deal.

Industry 126
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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The GPD Pocket 4 is the first handheld PC featuring AMD's Strix Point Ryzen AI 300

TechSpot

The GPD Pocket 4 has been unveiled with a full spec sheet and a launch window of October 2024. The 8.8-inch laptop is poised to be the first handheld PC featuring the AMD Ryzen AI 300 CPU, also known as Strix Point. The specifications indicate several significant upgrades over the Pocket 3.

Windows 124
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AI turns liquid cooling into a data center must-have solution

CIO Business Intelligence

Artificial intelligence (AI) has upped the ante across all tech arenas, including one of the most traditional ones: data centers. Modern data centers are running hotter than ever – not just to manage ever-increasing processing demands, but also rising temperatures as the result of AI workloads, which sees no end in sight. Two out of three IT leaders expect AI spending to increase this year, making it a necessity to find new ways to cool data centers. [1] Liquid cooling is rapidly gaining tractio

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White House wants to make canceling subscriptions as easy as signing up

TechSpot

The wide-reaching push involves multiple government agencies. For example, the Federal Trade Commission is working on a proposal that would make canceling a service or subscription as easy as signing up for it. The FCC, meanwhile, is now looking into whether similar requirements should be extended to companies doing business.

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AI Adoption Is Inevitable: How to Balance Innovation with Security Risks

CIO Business Intelligence

According to EY , 96% of enterprises are planning to use AI in the next 12 months, compared to 43% today. Integrating AI and large language models (LLMs) into business operations unlocks new possibilities for innovation and efficiency, offering the opportunity to grow your top line revenue, and improve bottom line profitability. As with any new technology, however, security must be designed into the adoption of AI in order to minimize potential risks.

Security 119
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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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GeekWire Podcast: What the new Starbucks CEO could mean for the coffee giant’s digital future

GeekWire

Starbucks headquarters in Seattle. (GeekWire File Photo / Kurt Schlosser) The naming of Chipotle CEO Brian Niccol as the new Starbucks CEO on Tuesday gives the Seattle-based coffee giant a new leader from the restaurant and fast casual industry with experience leading a digital transformation. We discuss what that could mean for Starbucks on this special episode of the GeekWire Podcast.

Apple 110
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AI PCs accounted for 14% of computer shipments in the second quarter

TechSpot

The market analyst firm said that among AI PCs, 60 percent were Macs utilizing Apple's M-series chips with the Neural Engine. Windows made up the remaining majority of the share (39 percent), with AI-capable PCs running Microsoft's operating system growing 127 percent sequentially.

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Add or Remove All Program Lists from the Start Menu in Windows 11

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post Add or Remove All Program Lists from the Start Menu in Windows 11 appeared first on HTMD Community Blog #1 Modern Device Management Guides by Alok Kumar Mishra.

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Low-cost innovation regulates building temperatures while slashing energy use

TechSpot

According to a recent study by researchers at the University of California, Los Angeles (UCLA), a new and promising mechanism could effectively regulate heat absorption using common building materials. This innovative passive cooling technology involves coating walls and windows to manage heat transfer between buildings and their surroundings more efficiently.

Energy 109
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Businesses Seek to Balance AI Innovation and Ethics, According to Deloitte

Tech Republic Big Data

Deloitte's survey reveals top priorities for AI ethics decision-makers in businesses, highlighting the balance between innovation and regulation.

Survey 104
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VFusion3D is a new generative AI designed to create 3D models from a single image

TechSpot

Researchers at Meta and Oxford University worked together on VFusion3D, a new method for developing scalable generative algorithms focused on 3D models. The technology was conceived as a way to overcome the main issue with foundation 3D generative models: the fact that there is not enough 3D data to train.

3D 109
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9 Reasons a Hosted IVR Beats Managing Your Own System

Tech Republic

If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut costs, and boost efficiency for your business.

System 103
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TikTok is pushing fake news alerts about Taylor Swift and Shohei Ohtani as "Breaking"

TechSpot

One notification falsely claimed that Taylor Swift accused Florida of being "racist" and had canceled her upcoming concerts in the state. Another misleading notification, labeled "BREAKING," issued a tsunami warning for Japan – three weeks after an actual earthquake. A third claimed that LA Dodgers star Shohei Ohtani had been.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.