Forrester IT

OCTOBER 7, 2016

In a recent post, I wrote about how digital experiences shape customer perceptions of value. But it's easy to forget that your organization's culture also shapes your customer's perception of value. Earlier this week I was moderating a panel on digital transformation at a Software AG event in New York. In opening the event, Kevin Niblock , Software AG's North America President and COO, described digital business as "a cultural phenomenon" Organizational culture plays an

IBM 372

IBM Journal Software Software 372

Computer Weekly

OCTOBER 3, 2016

Social security is not only a source of info for attackers, but a powerful way to raise awareness of security, as a young cyber security worker is demonstrating

Social 273

Social Security Media Tools 273

Data Center Knowledge

OCTOBER 5, 2016

Analysts say deal imminent for global 14-data center portfolio Read More.

Data Center 272

Data Center Data 272

CTOvision

OCTOBER 13, 2016

Roger Hockenberry. Many times when I speak at conferences I talk about how each of us is now two people. There is first, the analog version of our self and now, with increasing emphasis and importance, our digital self that is leading more and more of an independent life without us. The Analog Self. Every one of us still exists in the analog (non-digital) world.

Social 270

Social Media Fashion Exercises 270

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Business Intelligence

SPF13

OCTOBER 7, 2016

Hugo is going Global! Hugo 0.17, released today, is our best and fastest release ever! Hugo 0.17 is nearly twice as fast as Hugo 0.16 and adds full support for multilingual websites with i18n support throughout all of Hugo. Hugo is going global with our 0.17 release. We put a lot of thought into how we could extend Hugo to support multilingual websites with the most simple and elegant experience.

Trends 259

Trends Software Software Report 259

Social, Agile and Transformation

OCTOBER 5, 2016

I guessed I missed the memo saying that ETL, Data Integration, and Data Quality are outdated terms (and technologies) and the new term used at least by Gartner and at O'Reilly Strata last week in NYC is Data Preparation. I can't say that I blame the industry because few executives understand data integration, ETL is associated with linear, long running data batch processing, and last.

Data 211

Data Industry Agile Big Data 211

Computer Weekly

OCTOBER 4, 2016

Former NSA technical director Bill Binney talks about the Investigatory Powers Bill and the UK government's independent review of bulk surveillance powers

Government 269

Government 269

Data Center Knowledge

OCTOBER 6, 2016

Duma is drafting a bill to restrict government agencies from buying licensed software, giving preference to open-source software. Read More.

Open Source 259

Open Source Software Software IBM 259

CTOvision

OCTOBER 7, 2016

Rick Delgado. There are few things more unsettling for a company than being the victim of a security breach. Simply knowing that hackers have targeted you and gained access to sensitive information is enough to make any organization feel vulnerable. Equally distressing is knowing that such an attack may happen again in the future. While the time after being attacked may lead to a lot of confusion for businesses, it’s vital to the future success of your company to quickly recover from a cyber att

Security 270

Security System Network Data 270

Forrester IT

OCTOBER 5, 2016

Everybody can name their favorite apps. But can you name even two mobile websites you love? We can't. So we stared into the awful maw of the mobile web to learn how to fix it. 65 companies signed up to help. Along the way, we found problems stemming from the journey you've taken to be in your customer's pocket. My colleague Danielle Geoffroy brilliantly realized that it was a drunk history, so we wanted to share it with you.

Mobile 341

Mobile Strategy How To Company 341

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Engineering

Forrester IT

OCTOBER 25, 2016

Technology has become the foundation for nearly every customer experience, enabling companies to provide new sources of value to customers with each interaction. It's no surprise, then, that business leaders are shifting their mindset and their approach to technology. Specifically, tech-empowered customers and their rising expectations have led to changes in: Business priorities and areas for improvement.

B2B 319

B2B Data Budget Trends 319

Forrester IT

OCTOBER 7, 2016

How often have you been told you can't use a mainstream public cloud provider? Quite often, probably, especially if you happen to work in a regulated industry like banking or healthcare. And what justifications are you given? The regulator "won't let you," no doubt? That's a good one. And "it's not secure" is often pretty close behind.

Cloud 319

Cloud Healthcare Banking Meeting 319

Forrester IT

OCTOBER 18, 2016

Did someone forget to tell the mainframe it was irrelevant? For many years, the much lauded death of the mainframe has been espoused by many pundits. Many believed the end of the mainframe would be further accelerated with the rapid growth of cloud adoption. I am sorry to report to those naysayers, the mainframe didn't get the message, and lives on, alive and well as the beating heart of many large businesses.

Devops 316

Devops Insurance Airlines Applications 316

Forrester IT

OCTOBER 5, 2016

Everybody can name their favorite apps. But can you name even two mobile websites you love? We can't. So we decided to stare into the awful maw of the mobile web and learn how to fix it. 65 companies signed up to help. Along the way, we found problems stemming from the drunken journey you've taken to be in your customer's pocket. My colleague Danielle Geoffroy brilliantly realized that it was a drunk history, so we wanted to share it with you.

Mobile 315

Mobile Strategy How To Company 315

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For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.

Tools

Forrester IT

OCTOBER 10, 2016

In 2014, I recognized something was a bit off with all the big data excitement and I started interviewing companies to get to the bottom of it. In 2015, Ted Schadler and I published the first of my ideas in the report " Digital Insights Are The New Currency Of Business." In that report, we pointed out what was wrong - big data only focused on how to turn more data into more insight.

System 307

System Big Data Open Source Survey 307

Forrester IT

OCTOBER 13, 2016

Companies are turning to digital to do one of the three things: improve customer experience (CX) using digital technologies; improve their operational efficiency to better serve customers; and launch new business models. The manufacturing and industrial sectors are undergoing a similar transformation. In my recent discussions with leaders in this market, Industry 4.0 and smart factory dominate the conversations, but the discussions quickly shift to the Internet of things (IoT).

Infosys 297

Infosys Internet Industry System 297

Forrester IT

OCTOBER 19, 2016

Companies look for merger & acquisitions opportunities to boost their growth. But when confidential information gets exposed, it throws a monkeywrench into their confidential assessments, strategies and negotiations. Recent news proves this once again. Whether Twitter would be a good fit for SalesForce is a question - but that the news that Salesforce was considering it leaked into the public domain made their decisions harder.

B2B 292

B2B Virtualization Security Strategy 292

Forrester IT

OCTOBER 25, 2016

With Laura Koetzle. On October 22, 2016, AT&T announced its intention to acquire Time Warner for an equity value of $85.4 billion. The deal is essentially about the combination of quality content and content distribution, as it transforms AT&T into a content producer and owner -- rather than just a distributor of content. Many telecom regulators restrict revenue growth opportunities for telcos in highly regulated telco markets.

Industry 289

Industry Media Trends Internet 289

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

Meeting

Forrester IT

OCTOBER 31, 2016

To help security and risk professionals navigate the complex landscape of privacy laws around the world, Forrester created a data privacy heat map that highlights the data protection guidelines and practices for 54 different countries. Earlier today, we published the 2016 version to the tool , as well as a free version with limited access. To keep pace with the constantly-evolving landscape of global data privacy laws, we have updated the map every year since it's initial publication in 2012.

Data 288

Data Guidelines Policies Trends 288

Forrester IT

OCTOBER 11, 2016

Last week, nearly 170,000 business and technology professionals descended onto San Francisco for Salesforce's annual conference, Dreamforce. The event itself was ripe with discussions on social responsibility and charity, but most attendees, including myself, attended for other reasons. We wanted Salesforce to pull back the curtains on what it saw for the future of sales.

Conference 282

Conference Social Cloud Applications 282

Forrester IT

OCTOBER 18, 2016

While public cloud's hypergrowth garners a lot of press, we expect opportunities to continue for private cloud solutions. In our recently published Private Cloud Solutions Forecast, 2016 To 2021 ( Global ) we expect the market to grow at a compound annual growth rate (CAGR) of 11.0% over the 2016-to-2021 period. Private cloud can provide the speed-to-market and scalability of public cloud, yet with enhanced security.

Cloud 282

Cloud Survey Financial Security 282

Forrester IT

OCTOBER 14, 2016

This blog post is co-authored by VP and Principal Analyst Julie Ask and Analyst Andrew Hogan at Forrester. Google held an event in San Francisco this week to announce several new consumer products - a smartphone, a wireless speaker, Wi-Fi routers, a virtual reality headset and an updated Chromecast solution. All showcased an emerging strategic direction for Google and some killer engineering and design skills.

Virtualization 281

Virtualization Google Wireless Apple 281

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Development

Forrester IT

OCTOBER 31, 2016

Get used to it. Gone are the days of stability and predictability. The business environment you operate in will change faster than ever in 2017. Many of these changes will be outside of your control, but your ability to anticipate and respond will make or break your success. At the heart of this change is the ever-more empowered customer that will accelerate a domino effect of changes in the business environment in which you operate.

Strategy 279

Strategy Course Meeting 279

Forrester IT

OCTOBER 26, 2016

Videoconferencing technology has the awesome power to connect teams separated by oceans or internal silos, but it's still not frictionless. Technical difficulties that delay videoconferences account for millions of dollars a year in lost productivity. In our brief Start Your Videoconferences On Time , we take a look at some best practices to avoid productivity loss.

Video 273

Video Report Data Company 273

Forrester IT

OCTOBER 21, 2016

As details regarding the termination of the Samsung Galaxy Note 7 smartphone continue to unfold, there are several important lessons, both technological and organizational, that manufacturers and product organizations should take away from their peer's costly product crisis: Read more Categories: PLM. Product Lifecycle Management. Product development. digital business. digital twin.

Development 272

Development 272

Forrester IT

OCTOBER 19, 2016

Phote: Cover of Panorama magazine Italia. While uncertainty continues, focusing on innovation is your best chance of success. British Prime Minister Theresa May has repeatedly said, "Brexit means Brexit." This statement ensures that every business operating in the UK will experience an uncertain and volatile market environment for some time.

CTO 271

CTO Strategy Report Development 271

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There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

Data

Forrester IT

OCTOBER 13, 2016

Merritt Maxim and I just published our research on the IoT Attack Surface. This report gives a realistic, but not sensationalized, view of how enterprises need to think about IoT. Three factors motivated our research for this topic - attacks on IoT will transcend the digital-physical divide, the sheer scale of IoT will challenge security teams, and IoT devices collect massive amounts of data.

Research 270

Research Enterprise Enterprise Security 270

Forrester IT

OCTOBER 14, 2016

Field service technologies are more than two decades old. Companies have leveraged them to coordinate the flow of work orders that came in as service requests to the contact center. They were able to reap real ROI by using these technologies to schedule technicians, manage their routes and their flow of work. Today, with the rise in importance of delivering differentiated customer experiences, field service technologies are become increasingly important.

Report 269

Report Company Data Applications 269

Forrester IT

OCTOBER 18, 2016

Public Domain image of Europe , derived from NASA World Wind data, uploaded to Wikimedia Commons. The hyperscale global clouds seem to crop up pretty much everywhere, these days. But we all know that customer requirements differ, from industry to industry, and from country to country. So. how do they cope, and how do we account for the peculiarities of different markets?

Cloud 266

Cloud Analysis Course Industry 266

Forrester IT

OCTOBER 11, 2016

We recently published our Forrester Wave™: Digital Risk Monitoring, Q3 2016 report. We evaluate nine of the top vendors in this emerging market that offer solutions to continuously monitor "digital" -- i.e., social, mobile, web, and dark web -- channels to detect, prevent, and mitigate any type of risk event posing a threat to organizations today.

Social 265

Social Media Government Mobile 265

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Strategy