Forrester IT
MAY 9, 2016
They say a picture is worth a 1000 words. so our graphics designers and my wonderful research associate, Rachael Klehm, created this infographic to highlight a few of the data points from the Digital Transformation Playbook and the Forrester / Odgers Berndtson Digital Business research study. Previous post: Digital's golden rule; always save your customer's time.
Computer Weekly
MAY 24, 2016
Telecoms and technology consultant, futurist and ex-BT CTO Peter Cochrane highlights the urgency for the UK to consider FTTP if it wants to maintain its place in the world economy
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IT Toolbox
MAY 18, 2016
Customer relationship management (CRM) has become a necessity for organizations of all sizes. The tools in these software suites make it easier to offer amazing customer service, implement targeted marketing strategies and provide a host of other benefits. For any budding entrepreneur who's still on the fence about CRM, these statistics should make the decision an easy one. 1.
Data Center Knowledge
MAY 10, 2016
There are two big problems with reusing server exhaust heat, but there are also good solutions to both of them Read More.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Social, Agile and Transformation
MAY 16, 2016
When newspapers saw their classified revenue erode when new competitors like EBay, Craigslist, and Monster.com challenged them. When the music industry was first confronted by Napster music downloads and tried to hold on to their CD revenue streams. When Garmin realized that revenue from their auto GPS devices would never return as mapping apps on smartphones became mainstream.
The Accidental Successful CIO
MAY 18, 2016
Airline CIOs are going to have to make some tough in-flight internet decisions Image Credit: Christopher Doyle. Back in the day, airline passengers could be assured that their time in the air meant that they had an excuse to unplug and step away from the constant need to do more and more work. Since they could not be connected to the Internet when they were in flight , they were released from their obligations.
Information Technology Zone brings together the best content for IT professionals from the widest variety of industry thought leaders.
Computer Weekly
MAY 24, 2016
GE Digital’s CCO is driving service revenue growth through the commercialisation of Predix, the company’s big data and analytics software platform, as it seeks to exploit the industrial internet of things
IT Toolbox
MAY 17, 2016
Voice over Internet Protocol (VoIP) telephone systems are becoming more popular for both home and business use. For businesses, the advantages over traditional telephone systems include more features and flexibility, as well as lower cost. Find out if VoIP is right for you by reviewing these answers to the top five most commonly asked questions. 1. How Does VoIP Work?
Data Center Knowledge
MAY 24, 2016
Bloomberg’s Ashlee Vance tours Facebook’s huge Luleå facility Read More.
Cloud Musings
MAY 16, 2016
Enterprises must rethink network management in the cloud computing world. This new reality is driven by the rise of software defined networking , the virtualization of everything and a business imperative to create and deploy even newer information delivery models. With the entire infrastructure stack now fully programmable, the need to integrate the network with cloud compute services is essential.
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Tech Republic Cloud
MAY 12, 2016
Often times, a small business will have similar challenges as a large enterprise in terms of finding the right tools. Here are a few things to consider as you vet a CRM for your small business.
Forrester IT
MAY 13, 2016
Today's customers, products, business operations, and competitors are fundamentally digital. Succeeding in this new era mandates everyone constantly reinvent their businesses as fundamentally digital. You have two choices, · become a digital predator; or. · become digital prey. To compete in this new digital market norm, software applications and products must contain new sources of customer value while at the same time adopting new operational agility.
Computer Weekly
MAY 31, 2016
The most important emerging technology for the enterprise – and therefore the CIO – is not big data, the social web, artificial intelligence, robotics or the cloud – it’s blockchain
IT Toolbox
MAY 31, 2016
In a highly competitive market, small businesses need any leg-up they can find. It's not enough to offer a unique product or better customer service - sometimes it all comes down to dollars. If small businesses and startups were able to significantly reduce their overhead costs, they could effectively expand their reach and have a greater impact on their market.
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For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.
Data Center Knowledge
MAY 12, 2016
In the case of AWS, the only option is public cloud. With OpenStack, your data can be managed on-premises, in a hosted private cloud in a public cloud like OVH, Rackspace or IBM Blue Box. Read More.
Cloud Musings
MAY 30, 2016
(This post originally appeared on Direct2Dell, The Official Dell Corporate Blog) Enterprise storage is trending away from traditional, enterprise managed network-attached storage (NAS) and storage area networks (SAN) towards a more complex environment that includes software-defined and cloud-based solutions. Spinning disks are also being replaced with flash arrays and solid state devices.
Network World
MAY 20, 2016
With first-quarter shipments exceeding Macs in the United States, Chromebooks are very popular. Schools and enterprises choose Chromebooks for their very streamlined use case: low cost, fast boot security, simplicity and ease of administration. Chromebooks just got a little more complicated, but for the better, with Google’s announcement that the Android Play Store will be available on Chromebooks and that Android apps will run on the Chrome operating system.
Forrester IT
MAY 10, 2016
Over the past 25 years, many organizations have modelled their support - and in some cases their delivery organization - after the ITIL frameworks and processes. For many, ITIL has been helpful in establishing the rigor and governance that they needed to bring their infrastructure under control in an era where quality and consistency of service was critical and technology was sometimes fragile.
Speaker: Miriam Connaughton and Donald Knight
As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.
Computer Weekly
MAY 25, 2016
Businesses are confident about buying customer relationship management (CRM) software as a cloud-based service.
IT Toolbox
MAY 31, 2016
I write regularly about all variations of this topic, as ongoing research keeps showing new things. There is a lot for decision-makers to understand about VoIP itself, just as there is for the hosted services model. Building on that, there is a lot to learn about the hosted VoIP opportunity, and from there, the bigger picture around Unified Communications and collaboration.
Data Center Knowledge
MAY 25, 2016
As Gartner recommends, don’t relegate your colocation plans to one-off or siloed projects; instead, make them a focus of your broader hybrid cloud and digital business plans. Read More.
Cloud Musings
MAY 13, 2016
In the mythical, medieval land of AWS, a civil war brews between the several noble Cloud Services over rulership. Meanwhile, across the sea, the former controlling dynasty, Traditional IT, attempts to make its way back home and reclaim the throne with the help of the " Do It Yourself " old guard. While the conflict of political power ensues in the civilized world, an ancient, forgotten army of an undead race located far north of any inhabited territory begin traveling south for a chilling invasi
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
Network World
MAY 20, 2016
Researchers with the Defense Advanced Research Projects Agency (DARPA) have quickly moved to alter the way the military, public and private enterprises protect their networks from high-and low-speed distributed denial-of-service attacks with a program called Extreme DDoS Defense (XD3). The agency has since September awarded seven XD3 multi-million contracts to Georgia Tech, George Mason University, Invincea Labs, Raytheon BBN, Vencore Labs (two contracts) and this week to the University of Penns
Forrester IT
MAY 20, 2016
If your idea of "doing video" means having a YouTube channel, then you need to up your game. While a freemium player like YouTube can be an important part of an overall video strategy, it shouldn't be the only part. We detail that and more in Forrester's Vendor Landscape: Online Video Platforms For Sales And Marketing. Last year marked the first time that digital video outpaced every other online activity in time spent.
Computer Weekly
MAY 24, 2016
The General Data Protection Regulation, which will come into force on 25 May 2018, could have a big impact on any company in the world that deals with the personal data of EU citizens
IT Toolbox
MAY 17, 2016
VoIP adoption rates remain high in the enterprise, with Frost and Sullivan predicting a $9.35 billion market by 2019. Your communications tools play a critical role in the enterprise's business processes, but you have concerns about VoIP implementation challenges.
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Data Center Knowledge
MAY 2, 2016
Taking a closer look at the fundamental redesign of storage Google is proposing, from system to the physical disk itself Read More.
Tech Republic Security
MAY 6, 2016
The Computer Science Teachers Association (CTSA) is working on a cybersecurity certification program for computer science educators, so they can better teach students about computer security.
Network World
MAY 17, 2016
A gray hat replacing the Locky ransomware payload with a PSA, Windows 10 to double the number of ads after the Anniversary Update, and Quaker Oats threatening to sue actual Quakers for trademark infringement are some of the varied bits and bytes that caught my attention today. New Locky ransomware PSA. The command and control servers for Locky ransomware were previously hacked to show a “ Stupid Locky ” message instead of locking a victim’s machine, but F-Secure researcher Sean Sullivan discover
Forrester IT
MAY 19, 2016
Businesses can obtain major benefits -- including better customer experiences and operational excellence -- from the internet of things (IoT) by extracting insights from connected objects and delivering feature-rich connected products. The mobile mind shift requires businesses to proactively support these IoT benefits for nonstationary connected objects that exist as part of IoT solutions.
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