May, 2016

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Digital Transformation 2016 Infographic

Forrester IT

They say a picture is worth a 1000 words. so our graphics designers and my wonderful research associate, Rachael Klehm, created this infographic to highlight a few of the data points from the Digital Transformation Playbook and the Forrester / Odgers Berndtson Digital Business research study. Previous post: Digital's golden rule; always save your customer's time.

Study 281
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Inside the Facebook Data Center in Sweden (Video)

Data Center Knowledge

Bloomberg’s Ashlee Vance tours Facebook’s huge Luleå facility Read More.

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An overview of cloud customer relationship management

Computer Weekly

Businesses are confident about buying customer relationship management (CRM) software as a cloud-based service.

Cloud 219
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5 CRM Statistics Every Entrepreneur Should Understand

IT Toolbox

Customer relationship management (CRM) has become a necessity for organizations of all sizes. The tools in these software suites make it easier to offer amazing customer service, implement targeted marketing strategies and provide a host of other benefits. For any budding entrepreneur who's still on the fence about CRM, these statistics should make the decision an easy one. 1.

Strategy 181
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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

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An Update On The Megatrend of Cloud Computing

CTOvision

Bob Gourley. There are seven key MegaTrends driving the future of enterprise IT. You can remember them all with the helpful mnemonic acronym CAMBRIC, which stands for C loud Computing, A rtificial Intelligence, M obility, B ig Data, R obotics, I nternet of Things, C yberSecurity. In this post we dive deeper into the first of these trends, Cloud Computing.

Cloud 179
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Challenging Sacred Cows that Inhibit Successful Transformation

Social, Agile and Transformation

When newspapers saw their classified revenue erode when new competitors like EBay, Craigslist, and Monster.com challenged them. When the music industry was first confronted by Napster music downloads and tried to hold on to their CD revenue streams. When Garmin realized that revenue from their auto GPS devices would never return as mapping apps on smartphones became mainstream.

Industry 152

More Trending

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Microsoft, Facebook Build Undersea Cable for Faster Internet

Data Center Knowledge

Cable to add 160Tbps of transatlantic connectivity along unusual Virginia-Spain route Read More.

Internet 184
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UK startups seek to lead the world in smart city technologies

Computer Weekly

Government trade mission to south-east Asia helps UK startups to target the region’s growing smart city projects

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Answering Your Top 5 Questions about VoIP Telephone Systems

IT Toolbox

Voice over Internet Protocol (VoIP) telephone systems are becoming more popular for both home and business use. For businesses, the advantages over traditional telephone systems include more features and flexibility, as well as lower cost. Find out if VoIP is right for you by reviewing these answers to the top five most commonly asked questions. 1. How Does VoIP Work?

VOIP 180
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Four Cloud Computing Myths That Need To Die

CTOvision

Justin Blanchard. After all these years, cloud computing is still a victim of myths that are largely untrue, and are often obviously untrue. Cloud computing, and public cloud platforms specifically, have been around for a long time. The cloud is used every day by companies ranging from one-person freelance outfits to the largest enterprise organizations with tens of thousands of employees.

Cloud 168
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GEP Outlook Report 2025

For years, you and your team have fought an uphill battle. Supply disruptions. Cost pressures. ESG compliance. You name it, and you’ve had to navigate it. In 2025, many challenges will persist, but procurement and supply chain teams have a powerful tool with rapidly advancing capabilities to tackle them — artificial intelligence (AI). The GEP Outlook 2025 report examines the disruptive transformation AI is driving in procurement and supply chains, alongside other key trends and the macroeconomic

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What CIOs Can Learn From An Upgrade Of Inflight Web Services

The Accidental Successful CIO

Airline CIOs are going to have to make some tough in-flight internet decisions Image Credit: Christopher Doyle. Back in the day, airline passengers could be assured that their time in the air meant that they had an excuse to unplug and step away from the constant need to do more and more work. Since they could not be connected to the Internet when they were in flight , they were released from their obligations.

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Velocity Mandates DevOps And Continuous Deployment

Forrester IT

Today's customers, products, business operations, and competitors are fundamentally digital. Succeeding in this new era mandates everyone constantly reinvent their businesses as fundamentally digital. You have two choices, · become a digital predator; or. · become digital prey. To compete in this new digital market norm, software applications and products must contain new sources of customer value while at the same time adopting new operational agility.

Devops 270
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Tata Deal Big Boost to ST Telemedia’s Global Data Center Ambitions

Data Center Knowledge

Acquisition signals arrival of new heavyweight player in global data center services market Read More.

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Amazon S3 storage 101: Object storage in the cloud

Computer Weekly

Amazon S3 has emerged as a de facto standard for accessing data in the cloud.

Storage 187
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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The great Japanese ATM heist

IT Toolbox

The better our defences against cyber-theft become, the more sophisticated and organized the cyber thieves become.

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Is Virtual Reality the Next Revolution in Healthcare?

CTOvision

Rick Delgado. When we think of virtual reality, it usually relates to video games and general entertainment, but technology is doing more than just giving the masses a chance to live roleplay as a superhero -- it’s helping us with our health. VR has been in action for longer than you’d imagine, with its hands in healthcare even decades ago. New advances in VR and for flash storage array are making it more realistic and more applicable to those with social disorders, mental traumas, and even to d

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Enterprise Networking in a Cloud World

Cloud Musings

Enterprises must rethink network management in the cloud computing world. This new reality is driven by the rise of software defined networking , the virtualization of everything and a business imperative to create and deploy even newer information delivery models. With the entire infrastructure stack now fully programmable, the need to integrate the network with cloud compute services is essential.

Network 124
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Don't Wait; Rethink Your ITIL Journey Now!

Forrester IT

Over the past 25 years, many organizations have modelled their support - and in some cases their delivery organization - after the ITIL frameworks and processes. For many, ITIL has been helpful in establishing the rigor and governance that they needed to bring their infrastructure under control in an era where quality and consistency of service was critical and technology was sometimes fragile.

Devops 268
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Cisco Signals Success in Focus Shift from Hardware to Software

Data Center Knowledge

Optimistic forecast indicates strategic focus on software to compensate for slumping hardware sales is paying off Read More.

Hardware 173
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New Zealand reaps fibre benefits as copper-choked UK risks digital exclusion

Computer Weekly

Telecoms and technology consultant, futurist and ex-BT CTO Peter Cochrane highlights the urgency for the UK to consider FTTP if it wants to maintain its place in the world economy

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Addressing the Top VoIP Implementation Challenges

IT Toolbox

VoIP adoption rates remain high in the enterprise, with Frost and Sullivan predicting a $9.35 billion market by 2019. Your communications tools play a critical role in the enterprise's business processes, but you have concerns about VoIP implementation challenges.

VOIP 173
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Women in Cybersecurity: Reducing the Gender Gap Part III

CTOvision

Katie Kennedy. This is the third post in a three part blog post on the Women in Cybersecurity Conference that took place March 31st through April 2nd in Dallas, Texas. The first keynote for the final day of the Women in Cybersecurity conference was Shelley Westman. Westman had a long road that ultimately led her to where she is today, Vice President of Operations and Strategic Integration Initiatives at IBM Security.

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2024 Salary Guide

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

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The Single Greatest Threat To A CIO’s Network Security: Their Children

The Accidental Successful CIO

CIOs always have to be aware of what their children are doing online Image Credit: freeparking. As CIOs we understand the importance of information technology and so we go to great lengths to secure our corporate networks. Since most of us end up doing a great deal of our work from home, we also do our best to secure our home networks also. However, it turns out that there are forces working against us here – our children.

Network 124
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You Don’t Think You Need An Online Video Platform? Think again.

Forrester IT

If your idea of "doing video" means having a YouTube channel, then you need to up your game. While a freemium player like YouTube can be an important part of an overall video strategy, it shouldn't be the only part. We detail that and more in Forrester's Vendor Landscape: Online Video Platforms For Sales And Marketing. Last year marked the first time that digital video outpaced every other online activity in time spent.

Video 264
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How to Reuse Waste Heat from Data Centers Intelligently

Data Center Knowledge

There are two big problems with reusing server exhaust heat, but there are also good solutions to both of them Read More.

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Interview: Kate Johnson, chief commercial officer at GE Digital, on digitising manufacturing

Computer Weekly

GE Digital’s CCO is driving service revenue growth through the commercialisation of Predix, the company’s big data and analytics software platform, as it seeks to exploit the industrial internet of things

Big Data 179
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Guide to Centralizing IT Operations: How to Link Tasks and Tools with an Automation Platform

For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.

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How VoIP Can Streamline and Centralize Business Communications

IT Toolbox

VoIP is fast becoming the most popular communications solution for businesses looking to reduce costs, improve service and give their employees the tools required to run a modern, fast-paced business. Here's something you may not know -- approximately 50 percent of a voice call is silence. That's call-time you are paying for on a conventional, or legacy, telephone system.

VOIP 172
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Cray Targets Enterprise Big Data with New Open Agile Analytics System

CTOvision

Katie Kennedy. Today, global supercomputer leader Cray Inc. has announced the launch of the Cray® Urika®-GX system -- the first agile analytics platform that fuses supercomputing technologies with an open, enterprise-ready software framework for big data analytics. The Cray Urika-GX system contributes to organizational missions by providing unprecedented versatility for running multiple analytics workloads.

Big Data 162
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How Can CIOs Pick Tomorrow’s Stars?

The Accidental Successful CIO

CIOs want to know how to correctly identify their star performers Image Credit: Susanne Nilsson. On top of all of the jobs that the person with the CIO job has to do, one of the most important is identifying the leaders of tomorrow. What this means is that from all of the employees that the firm has, some of them are better than others. What a CIO needs to be able to do is to figure out who the company should make the investment in and who they should pass over.

Airlines 122
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Mobilize The Internet Of Things

Forrester IT

Businesses can obtain major benefits -- including better customer experiences and operational excellence -- from the internet of things (IoT) by extracting insights from connected objects and delivering feature-rich connected products. The mobile mind shift requires businesses to proactively support these IoT benefits for nonstationary connected objects that exist as part of IoT solutions.

Internet 264
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Predicting the Future of Sales: How AI and Automation Will Revolutionize Strategies

In this exploration, we're diving into predictions about the future of sales. We're talking about a complete shake-up powered by automation and artificial intelligence (AI). These aren't just fancy tools — they're real game-changers. Automation and AI are here to redefine every interaction, making them smarter, faster, and more meaningful. From personalized customer journeys to streamlined sales processes, the goal is to make every moment count, enhancing both efficiency and connection.