Sat.Jan 15, 2022 - Fri.Jan 21, 2022

article thumbnail

The Emotions And Moments In The Customer Journey That Really Drive Loyalty

Forrester IT

Emotion is key to differentiated experiences that drive customer loyalty. But many companies get emotion wrong. Rather than designing experiences built on a broad spectrum of emotions, they equate emotion with delight. Contrary to popular belief, making customers feel content, happy, or delighted impacts loyalty less than making customers feel respected, understood, valued, or confident. […].

Company 370
article thumbnail

Best IT Certifications for Beginners

Association of Information Technology Professional

IT certifications have never been more important to getting started in the lucrative and fulfilling world of IT. Explore the best entry-level certs in the field.

305
305
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

My Top 2021 Books for Devoted Leaders, CIOs, Innovators, and Foodies

Social, Agile and Transformation

It's time for one of my favorite yearly posts where I share my top reads of the previous year. You can see my past posts of top books of 2020 and top reads of 2019. I also published my favorite books on digital transformation storytelling. Pictured below are my top reads of 2021. Follow me on GoodReads to see what I am currently reading. My 2021 reading challenge was to.

269
269
article thumbnail

Microsoft RDP vulnerability makes it a breeze for attackers to become men-in-the-middle

Tech Republic Security

The Microsoft RDP vulnerability is a serious problem, but with a few caveats: It's been patched, and experts say it may be less likely to happen than it seems at first glance.

Microsoft 218
article thumbnail

15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

article thumbnail

Social Media Plays A Bigger Role In Commerce Than Just Buying

Forrester IT

In 2021, US-based social media platforms such as Facebook, Instagram, Snapchat, TikTok, and even Twitter piled on user shopping features, paving the way for 61% of US online adults under 25 years old saying that they’ve completed a purchase on a social network without leaving the website or app. Brands salivate at the opportunity to […].

Social 370
article thumbnail

How to Choose a Linux Distribution

Association of Information Technology Professional

Thousands of Linux distributions exist, differing by purpose, pre-installed software and package management. Learn how to select the right one.

Linux 238

More Trending

article thumbnail

Intune Device Configuration Report

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link]. and Facebook Page to get the latest updates. [link]. Read More. The post Intune Device Configuration Report appeared first on HTMD Blog #1 by Jitesh Kumar.

Report 217
article thumbnail

Twenty-five percent of Europe-5 jobs are at risk from automation; 12 million jobs will be lost by 2040

Forrester IT

Three unique factors shape the future of jobs in the Europe-5 (France, Germany, Italy, Spain, and the UK): The pandemic. Businesses grow revenues by digitalizing their work processes. More work is done remotely, and more routine tasks are automated. Automation is a lever for change to reduce process costs and increase innovation. The decline in […].

370
370
article thumbnail

5 tools helping companies more effectively manage cybersecurity in 2022

Tech Republic Security

As more companies focus on digital adoption goals in 2022, finding security tools to detect malicious activity is top-of-mind for executives.

Tools 215
article thumbnail

The Cost of AI Bias: Lower Revenue, Lost Customers

Information Week

A new survey shows tech leadership's growing concern about AI bias, AI ethics, as negative events impact revenue, customer losses, and more.

Survey 215
article thumbnail

2024 Salary Guide

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

article thumbnail

Zero Trust is hard but worth it

Network World

At the end of last year, I heard from a long-time enterprise contact that had a major security concern. The company had installed three layers of security and just completed an audit. It showed that since thIey’d finished their installation they’d had five security incidents, and all of them had originated inside their security perimeter, bypassing most of their protection.

article thumbnail

Talent Woes: Sometimes Your Best Defense Is A Really Good Offense

Forrester IT

Use Agile Knowledge Management Practices To Combat Knowledge Loss In The Great Resignation It’s the fourth quarter, your team is down three points, and there’s less than two minutes to go. A victory is in the hands of the quarterback and coach, who have to execute a hurry-up offense to go the length of the […].

Agile 369
article thumbnail

Drone/UAV Predictions for 2022: From Agricultural Benefits to Remote ID Expansion

Association of Information Technology Professional

Members of CompTIA’s Drone Advisory Council weigh in on what to expect in the drone/UAV market for 2022, including new technology innovations and the potential impact of new standards and regulations. Here’s what they had to say.

210
210
article thumbnail

Data Fabrics: Six Top Use Cases

Information Week

A data fabric management architecture optimizes access to distributed data while intelligently curating and orchestrating it for self-service delivery. Here's a look at some ways a data fabric may be able to help your organization.

Data 214
article thumbnail

Guide to Centralizing IT Operations: How to Link Tasks and Tools with an Automation Platform

For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.

article thumbnail

Easily Turn Off Tailored Experiences Using Intune

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link]. and Facebook Page to get the latest updates. [link]. Read More. The post Easily Turn Off Tailored Experiences Using Intune appeared first on HTMD Blog #1 by Jitesh Kumar.

Windows 209
article thumbnail

Netflix Saturation Nears, With No Dearth Of Original Content To Binge

Forrester IT

Netflix subscriber growth continues to slow. In its Q4, 2021 earnings interview tonight, company executives said it’s “tough to pinpoint” why customer acquisition hasn’t recovered to pre-pandemic levels. But the reality is that the streaming market has become saturated. This translates to more choice for consumers who are growing concerned with the aggregate costs of […].

Company 361
article thumbnail

DHL takes top spot as most imitated brand in phishing attacks

Tech Republic Security

For the final quarter of 2021, DHL surpassed Microsoft as the brand most spoofed in phishing campaigns, says Check Point Research.

Microsoft 202
article thumbnail

How Hybrid Multi-Cloud Can Mitigate Current Supply Chain Woes

Information Week

The global supply chain shortage is massively impacting the entire technology industry, proving critical that CIOs find ways to leverage cloud resources efficiently.

Cloud 204
article thumbnail

HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

article thumbnail

New SCCM 2111 Hotfix KB12959506 Client Update

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link]. and Facebook Page to get the latest updates. [link]. Read More. The post New SCCM 2111 Hotfix KB12959506 Client Update appeared first on HTMD Blog #1 by Jitesh Kumar.

206
206
article thumbnail

The Future Of Healthcare

Forrester IT

If there was a book, movie, or a Netflix series on the US healthcare industry today it would aptly start with the Charles Dickens quote: “It was the best of times…” “COVID was an accelerator for us,” according to the SVP & CIO of Sentara Healthcare. Since the start of the pandemic, the transformation and […].

article thumbnail

Secure your passwords and access them anywhere with LastPass

Tech Republic Security

LastPass's Premium Plan keeps your digital life secure and at your fingertips with management for an unlimited number of passwords and seamless access across all of your devices.

Security 188
article thumbnail

Why Low Code is the Great Unifier for Total Experience

Information Week

(SPONSORED) Low code can lead to better experiences for employees and customers alike. These four concepts will help you create the right technology strategy for better TX.

Strategy 199
article thumbnail

Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

article thumbnail

Try on LeBron's jersey with 3D shopping experience built by Hexa, Microsoft and Snapchat

Tech Republic Cloud

Startup converts 2D images into 3D ones and delivers them to retailers via a single line of code.

3D 188
article thumbnail

The 10 Best Ways To Spend Your B2B Paid Media Budget In 2022

Forrester IT

What's the best way to spend your paid media advertising budget in 2022? Forrester Principal Analyst John Arnold shares the 10 best ideas.

Budget 351
article thumbnail

Emerging Tech Predictions for 2022: From Blockchain (Cryptocurrency and NFTs) to IoT (XR and UX)

Association of Information Technology Professional

Blockchain and IoT will continue to be hot topics for businesses this year. We asked members of CompTIA’s Blockchain Advisory Council and IoT Advisory Council for their thoughts on what to expect in 2022. Here’s what they had to say.

186
186
article thumbnail

Tonga Volcano Highlights Global Undersea Cable Network Fragility

Information Week

(From Network Computing) This week’s undersea volcano focused attention on the fragility of the oceanic cable network, which carries roughly 95 percent of intercontinental global data traffic.

Network 190
article thumbnail

An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

article thumbnail

Dell announces expanded portfolio of multi-cloud services

Tech Republic Cloud

The company is planning to simplify the multi-cloud approach using new APEX services and DevOps capabilities.

Dell 187
article thumbnail

Proposed Surveillance Advertising Ban, Meet Contextual Targeting

Forrester IT

Three US lawmakers (Rep. Anna Eshoo, Rep. Jan Schakowsky, and Sen. Cory Booker) made a splash on Wednesday when they introduced the Banning Surveillance Advertising Act of 2022. Its primary goal is to limit the data that advertisers and adtech vendors can use to target advertising. Predictably, the adtech industry – most notably, the Interactive […].

article thumbnail

Phishing attack spoofs US Department of Labor to steal account credentials

Tech Republic Security

A phishing campaign seen by email security provider Inky tries to trick its victims by inviting them to submit bids for alleged government projects.

article thumbnail

Transitioning IT Careers: How (and Where) to Stand Out Right Now

Information Week

While transitioning careers is never easy, applicants can take steps to make themselves a standout amongst their job competitors by adding that ‘plus.’ Also, keep an eye on cloud opps.

article thumbnail

IT Leadership Agrees AI is Here, but Now What?

IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.