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Nimesh Mehta likens decommissioning legacy systems to going on an archeological dig: There are systems that still have a lot of value; its just a matter of unearthing them, taking out what isnt needed, and building new processes on top. Our company is about 176 years old, so weve got a lot of legacy systems that are older than me, says Mehta, executive vice president and chief information and strategy officer at National Life Group.
The Defense Advanced Research Projects Agency has selected 15 quantum computing companies for its Quantum Benchmarking Initiative , to see if utility-scale quantum computers can be built by 2033. Selected companies include IBM, HPE, Quantinuum, IonQ, Xanadu, Rigetti, and others from North America, Europe, and Australia and covers multiple approaches to quantum computing, including trapped ions, superconducting qubits, photonics, and silicon spin qubits.
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Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
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Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
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In 2025, contact centers aren’t just changing—they’re being rebuilt by AI. This no-fluff, executive-ready guide shows you how to capitalize on the transformation. Inside: proven ROI calculators, workforce optimization tactics, deflection strategies, and a 90-day AI deployment plan. Built for CIOs, COOs, CX leaders, and contact center strategists, it goes beyond buzzwords into play-by-play implementation.
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