Sat.Oct 17, 2020 - Fri.Oct 23, 2020

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Predictions 2021: Customer Insights Practices Continue To Evolve

Forrester IT

Firms have gotten better at acting on customer insights. So, what will customer insights leaders do in 2021 to ensure that this improved understanding moves the needle on CX? Something new and different. Learn why in our customer insights predictions for 2021.

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What Is Network Segmentation and Why It Matters?

Association of Information Technology Professional

Locked doors behind locked doors discourage lazy threat actors and force them to look elsewhere. Therefore, there is no substitute for network segmentation when it comes to protecting your data.

Network 282
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What are AI and machine learning adding to threat intelligence – brains, brawn or both? - Security Boulevard

Information Technology Zone Submitted Articles

Too much information and not enough time. This, and the cost of labor, is why machines have been at the forefront of cyber defense for almost 50 years. It is also why new breakthroughs in software development, neural networks, machine learning and artificial intelligence (AI) are constantly harnessed by providers and consumers of threat intelligence.

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ConfigMgr Client Logs Details | SCCM

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s analyze the ConfigMgr client logs from the Windows 10 device. It’s important to understand the log file structure from the client-side for the initial troubleshooting of SCCM Tenant attach. Location of the client logs files – C:WindowsCCMLogs Related post about Logs 👉 SCCM Logs Files | 5 Log File Reading Tips | ConfigMgr Toast […].

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Predictions 2021: It’s All About Empathy, Digital, And Virtualizing Customer Care

Forrester IT

The purpose of customer service is no longer just to alleviate run-of-the-mill inconveniences; it is to provide fundamental and necessary services for consumers devastated by the COVID-19 pandemic. Learn how customer service will evolve in 2021.

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Gartner: Top strategic technology trends for 2021

Network World

Companies need to focus on architecting resilience and accept that disruptive change is the norm, says research firm Gartner, which unveiled its annual look at the top strategic technology trends that organizations need to prepare for in the coming year. Gartner unveiled this year's list at its flagship IT Symposium/Xpo Americas conference, which is being held virtually this year.

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More Trending

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ConfigMgr VPN Boundary Setup Process Explained | SCCM

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. ConfigMgr VPN boundary is the new functionality introduced in the ConfigMgr 2006 version. The new boundary type got introduced with Configuration Manager 2006 is VPN. This helps SCCM admin to support remote working scenarios more efficiently. We have already learned how to create Boundaries and boundary Groups in ConfigMgr.

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Post-Pandemic, The 2020s Will Require A New Enterprise Tech Strategy

Forrester IT

If the rest of the decade is anything like 2020, tech leaders are in for quite the ride. With an overnight forced migration to all things digital and virtual, projects that previously took two years were rolled out in two months — or even two weeks. CIOs and their digital and business colleagues have been […].

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CIOs Prep for 2021 Post-Pandemic Opportunity

Information Week

Gartner's CIO Agenda survey reveals that top CIOs are capitalizing on renewed interest by corporate boards in digital business and technologies for improving customer experience.

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Microsoft now the most impersonated brand in phishing attacks

Tech Republic Security

Almost 20% of phishing campaigns last quarter spoofed Microsoft as many people continue to work remotely due to the coronavirus pandemic, says Check Point Research.

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2024 Salary Guide

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

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Enable ConfigMgr Applications from Intune Portal | Admin Center

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Now, you can check ConfigMgr applications from Intune Portal (a.k.a Microsoft Endpoint Manager admin center). Let’s check a new tenant attach ConfigMgr Applications feature made available with the release of ConfigMgr 2006. Let’s revise the details about applications from the ConfigMgr console.

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Zero Trust Adoption Gains Traction In Asia Pacific, Not A Minute Too Soon

Forrester IT

While Zero Trust (ZT) security is mainstream in the US and Europe, it has only just begun gaining momentum in Asia Pacific (APAC). Why now? The global pandemic has accelerated cloud migration and remote work at the same time that firms are grappling with rapidly changing regulations and mounting consumer pressure for improved data privacy. […].

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Citizen Developers: 8 Ways IT Can Strengthen the Ties

Information Week

The exponential growth of citizen developers in organizations is forcing IT to rethink its role and the skillsets that it has historically valued. What are IT organizations doing to adjust?

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Top cloud trends for 2021: Forrester predicts spike in cloud-native tech, public cloud, and more

Tech Republic Cloud

Businesses' reactions to the pandemic response has leaned heavily on the cloud, and demand and revenue escalated for AWS, Azure, Google Cloud, and Alibaba, and are expected to grow more in 2021.

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Guide to Centralizing IT Operations: How to Link Tasks and Tools with an Automation Platform

For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.

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ConfigMgr CMPivot Improvements | SCCM 2006 Additional Features

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s understand what are the ConfigMgr CMPivot Improvements with version 2006. The architecture of CMPivot is based on fast channel notification architecture. The CMPivot is a new in-console and standalone utility in ConfigMgr that now provides access to real-time state of devices in your environment.

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Predictions 2021: Trust, Safety, And Inclusion Will Be At The Core Of Customer Experience

Forrester IT

In 2021, the pandemic will affect customer experiences and the CX profession even more than it has in 2020, especially in terms of trust, safety, and inclusion. Get a preview of our customer experience predictions for 2021.

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State-sponsored hackers and ransomware gangs are diversifying tactics to inflict more harm

Tech Republic Security

The groups have been using off-the-shelf tooling and open source penetration testing tools at unprecedented scale, according to Accenture's 2020 Cyber Threatscape Report.

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Why Higher Ed CIOs Should Embrace Moving to the Cloud

Information Week

An initial cloud migration investment can deliver both immediate and long-term benefits -- especially if the infrastructure evolves along with an institution's digital operations.

Cloud 164
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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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Halloween Backup Horror Stories eBook

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s get ready for Halloween (31st Oct 2020 ) with SysAdmins Backup Horror Stories eBook, especially for you. Last year’s ebook, SysAdmin Horror Stories Vol1 by Altaro, highlighted some of SysAdmins’ funniest and most horrifying stories. Introduction We all know that a Sysadmin’s job is no easy task, and apart from constantly having systems to […].

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Predictions 2021: The Time Is Now For AI To Shine

Forrester IT

In 2021, business and IT leaders will be forced to tackle some long-lingering AI challenges head on to successfully emerge from the pandemic. Read Forrester's AI predictions to learn more.

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Microsoft Windows Virtual Desktop: A cheat sheet

Tech Republic Cloud

Cloud-based DaaS offers several advantages to a remote workforce. This smart guide to Microsoft Windows Virtual Desktop assesses the platform and what it can offer.

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To Operationalize AI, Invest in Humans

Information Week

Enterprise organizations are showing strong interest in artificial intelligence, but many are struggling to move beyond experimentation.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Easily track Windows 10 Intune App deployments from the Endpoint – Support Help #2

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Hi and welcome to today’s post titled “Easily track Windows 10 Intune App deployments from the Endpoint – Support Help #2“ This is a continuation from my previous post Easily track Windows 10 Intune MDM policies – Support Help #1 where I have tried to explain how you can use Windows registry and events to […].

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Predictions 2021: Cloud Computing Powers Pandemic Recovery

Forrester IT

Get a deep-dive on Forrester's prediction that cloud computing will help companies around the world accelerate pandemic recovery in 2021.

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75% of all 56 US states and territories show signs of vulnerable election IT infrastructure, report finds

Tech Republic Security

The report comes as officials in Georgia revealed more information about a ransomware attack that affected a digital voter database.

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Just in Time for 'Slaughter Phase,' Scientists Find First Murder Hornet Nest in the U.S.

Gizmodo

Entomologists in Washington have confirmed the existence of a nest of Asian giant hornets, more fondly known as murder hornets. The nest is the first such breeding ground discovered in the United States, confirming fears that the invasive species could become established and severely threaten the country’s fragile bee… Read more.

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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With 25 years at Microsoft, Mike Tholfsen is old school — and a champion of education accessibility

GeekWire

Mike Tholfsen at a global Educator Exchange event in Budapest, Hungary, where Microsoft brings in more than 400 Microsoft in Education experts from over around the world. (Photo courtesy of Mike Tholfsen). Long before COVID-19 thrust how we teach and learn using technology into an uncomfortable spotlight, Mike Tholfsen was imagining the tools that would make learning more inclusive and empowering for students of all abilities.

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Adobe MAX 2020 Takeaways: Creative Systems, AI+Design, And Accessibility

Forrester IT

This year’s Adobe MAX Creativity Conference keynote hit consistent themes that Adobe has focused on for years, such as creativity for all, accelerating creation, enabling collaboration, and elevating skills. That’s not an indictment; it’s a sign the company has a clear strategy for its creativity offerings and is sticking to it. Adobe Creative Cloud has posted impressive results during the pandemic, […].

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Cisco reports highlight widespread desire for data privacy and fears over remote work security

Tech Republic Security

Workers are increasingly concerned about the ability of enterprises to keep them protected as they work from home.

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Meet the 24-year-old who’s tracking every broken McDonald’s ice-cream machine in the US

The Verge

Photo by Romy Arroyo Fernandez/NurPhoto via Getty Images. We’ve all been there. You’re craving a McFlurry, or a Shamrock Shake. You drive to McDonald’s, excited to fill yourself up with cold and sugary goodness. But when you finally make it to the counter, you hear those dreaded, devastating words: “The ice cream machine is broken.”. A few hours ago, a 24-year-old software engineer launched McBroken , a website that aims to end such incidents once and for all.

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IT Leadership Agrees AI is Here, but Now What?

IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.