Sat.Dec 23, 2023 - Fri.Dec 29, 2023

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CX Transformation Is Tough — Equip Your Org To Go The Distance

Forrester IT

Danger! Obstacles Ahead! Customer experience (CX) has been a professional competency for two decades, and “Prove CX ROI” is still our CX clients’ top priority! Forrester’s data shows that 86% of CX professionals are building (or rebuilding) their business cases.

Data 259
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5 Ways That AI Is Set To Transform Cybersecurity

Information Week

AI represents a huge turning point for cybersecurity, and it’s important that everyone in the industry understands why and how.

Industry 206
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Demystifying Responsible AI For Business Leaders

Information Week

Artificial intelligence is changing the way companies conduct business. Understanding how to use AI responsibly will set them up for long-term success.

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Digitize Your Workflow for Sustainability and Accessibility

Forrester IT

In this blog, I look at digitizing an employee experience for both the benefits of sustainability and accessibility. While digitization is relatively easy with a broad technology landscape, making changes for sustainability or accessibility is much harder to do.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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AI Investments We Shouldn't Overlook

Information Week

Amid rapid advancements in AI, experts are placing great emphasis on how ethical the technology is. Here are three AI investments we shouldn’t overlook.

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Apple Seeks Agreement With News Publishers To Train Artificial Intelligence Models

IT Toolbox

The California-based tech giant is expected to spend approximately $50 million on the project. The post Apple Seeks Agreement With News Publishers To Train Artificial Intelligence Models appeared first on Spiceworks.

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NPS US Benchmarks 2023: Fewer Brands Show Improvement

Forrester IT

New analyses from Forrester's Customer Experience Benchmark Study reveals subdued customer advocacy continues in 2023 as fewer brands have significant improvements and more brands have significant drops in Net Promoter Score℠ (NPS) compared to 2022.

.Net 259
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Building Diversity Across Tech Leadership Teams

Information Week

Tech leaders face challenges in addressing diversity within their organizations and the broader tech ecosystem.

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1.3M LoanCare Borrowers Data Exfiltrated in Fidelity National Financial Breach

IT Toolbox

Ransomware attacks have routinely targeted U.S. financial institutions in the fall and winter, victimizing millions. The post 1.3M LoanCare Borrowers Data Exfiltrated in Fidelity National Financial Breach appeared first on Spiceworks.

Financial 278
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Develop Valuable Security and Risk Management Skills for Just $30 Through 1/1

Tech Republic Security

With cyberthreats and cyberattacks always on the rise, developing security and risk management skills could be one of the best moves for your business or career.

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2024 Salary Guide

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

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Nvidia Blackwell RTX 5000 GPUs may debut earlier than expected

TechSpot

Nvidia is mulling an earlier release of its next generation of consumer graphics cards, the RTX 5000 Blackwell line up, pushing it up to the fourth quarter of 2024, a source has told Moore's Law is Dead. Two key deciding factors will be how well current-gen sales are doing, and.

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How Gamification Can Help Your Business

Information Week

If you’re not taking gamification seriously, you’re missing out on an innovative way to engage and motivate people. Getting started is part of the fun.

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Microsoft a Step Closer to Eliminating the Hassles in Reinstalling or Repairing Windows 11

IT Toolbox

Microsoft is inching closer to introducing an easy way of reinstalling and repairing Windows 11 that will preserve local files. The post Microsoft a Step Closer to Eliminating the Hassles in Reinstalling or Repairing Windows 11 appeared first on Spiceworks.

Windows 264
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CIOs in financial services embrace gen AI — but with caution

CIO Business Intelligence

Highly regulated, customer-centric, and dependent on layers of human involvement and manual processes, financial services are ripe for automation through artificial intelligence (AI). Those same characteristics, however, reveal the risks AI pose to this sector. So business technology leaders in financial services are carefully navigating a path toward AI.

Financial 141
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Guide to Centralizing IT Operations: How to Link Tasks and Tools with an Automation Platform

For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.

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Silicon Valley’s very masculine year

Vox

Richard A. Chance for Vox Ravenous, carnivorous, and totally yoked: How men in tech have evolved. Silicon Valley is embracing a new era of masculinity. Its leaders are powerful, virile, and swole. They practice Brazilian jiujitsu and want to fight each other in a cage. They can do 200 push-ups while wearing a 20-pound weighted vest. They can spend $44 billion on a website as a sort of elaborate joke.

Sports 139
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CIOs Battle Growing IT Costs with Tools, Leadership

Information Week

Tech leaders are turning to automation and better budget planning to carefully allocate budgets as the cost of IT rises.

Tools 189
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Google Settles a $5 Billion Lawsuit Over Consumer Privacy Violations

IT Toolbox

Plaintiffs alleged the tracking of user activity on browsers even when set to private modes. The post Google Settles a $5 Billion Lawsuit Over Consumer Privacy Violations appeared first on Spiceworks.

Google 258
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8 pressing needs for CIOs in 2024

CIO Business Intelligence

With the merging of operational efficiency and embracing new technologies, today’s CIOs are under increasing pressure to do more with less and become both technologists and business leaders, says Sunny Azadeh, CIO at digital services company GlobalLogic. “In a world underpinned by change, it remains constant that digital transformation must be a core organizational competency,” she says.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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Maker of Amazon's warehouse robots insists they won't replace humans

TechSpot

Amazon announced in October that two more types of robot would be joining its warehouses for a testing phase. One was Sequoia, a Roomba-like machine designed to identify and store inventory and reduce order processing time. The other was Digit, a 5-foot 9-inch 143-pound robot from Agility Robotics.

Agile 133
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Infrastructure, Operations Leaders Must Focus on DevOps, SRE Initiatives

Information Week

To better meet performance expectations, I&O leaders must think creatively -- be it searching for tech talent or deploying low-code and GenAI solutions.

Devops 179
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Ads coming to Amazon Prime Video movies and TV shows starting Jan. 29

GeekWire

(Amazon Image) Amazon has set the date for when it will introduce ad breaks to streaming content on Prime Video: Jan. 29. In an email to Prime subscribers on Tuesday, Amazon said the addition of limited advertisements during Prime Video movies and TV shows will allow the company “to continue investing in compelling content and keep increasing that investment over a long period of time.

Video 129
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8 big IT failures of 2023

CIO Business Intelligence

IT provides the plumbing for just about every company in existence today. Most of the time, that plumbing works fine — but when something goes wrong, it can be more embarrassing (and more expensive) than the most extravagantly overflowing toilet. We’ve gathered eight instances of big tech failures that struck companies and other organizations in 2023.

Backup 138
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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Custom Steam Deck APU from AMD exposed in detailed die analysis

TechSpot

The custom APU from AMD consists of a four-core / eight-thread Zen 2 chip, an RDNA 2-based GPU with eight compute units, and a 128-bit LPDDR5 memory interface. The analysis shows that the CPU consumes just 12.4 percent of the total die size while the GPU makes up only 10.9.

Analysis 132
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Financial Services Explores GenAI in Interesting Ways

Information Week

Usually a laggard, financial services institutions are now experimenting with generative AI across all aspects of their business.

Financial 179
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Zulily transfers assets to professional liquidator as failed retailer unable to issue refunds

GeekWire

Zulily’s former headquarters in Seattle. (GeekWire Photo / Taylor Soper) The latest chapter in the meltdown of Zulily is reading like a bad holiday fairy tale. The Seattle online retailer — battered after weeks of layoffs, website outages and management reversals — posted a message on its website saying that it has made “the difficult but necessary decision to conduct an orderly wind-down of the business to maximize value for the companies’ creditors.

Retail 126
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IT leaders explore footing amid shifting needs and the AI power struggle

CIO Business Intelligence

While 2023 brought on many changes to IT departments around the world, by far the biggest surprise was generative AI. Many technology leaders already worked with AI for over a decade for things like predictive maintenance and supply chain planning. Some even implemented their own virtual personal assistants (VPAs), which included at least natural language processing—and sometimes more intelligence than that.

Cloud 128
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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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The Best GPUs - Early 2024

TechSpot

When it comes to graphics cards, we go in full depth. Year after year, we test dozens of GPUs from Nvidia, AMD, and now Intel, to determine which are worth your money and which are dead on arrival.

Intel 130
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Windows Update Settings options in Windows

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post Windows Update Settings options in Windows appeared first on HTMD Community Blog #1 Modern Device Management Guides by Gopika S Nair.

Windows 125
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VC investments slowed in 2023, but these Pacific Northwest startups still raised sizable rounds

GeekWire

Funding to PNW startups fell nearly 60% year-over-year in 2023. Data from GeekWire’s funding list. Tech startup investments continued to retreat in 2023 as venture capitalists tightened their belts and companies trimmed costs amid uncertainty about the broader economy. Total funding to Pacific Northwest startups fell nearly 60% year-over-year in 2023, according to GeekWire’s funding list.

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Network Courses and Certifications to Consider for 2024

Information Week

There are many network courses that can address your present job's priorities and help you gain the needed skills to keep pace with industry changes and new technologies.

Course 120
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IT Leadership Agrees AI is Here, but Now What?

IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.