Sat.Dec 23, 2023 - Fri.Dec 29, 2023

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CX Transformation Is Tough — Equip Your Org To Go The Distance

Forrester IT

Danger! Obstacles Ahead! Customer experience (CX) has been a professional competency for two decades, and “Prove CX ROI” is still our CX clients’ top priority! Forrester’s data shows that 86% of CX professionals are building (or rebuilding) their business cases.

Data 259
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5 Ways That AI Is Set To Transform Cybersecurity

Information Week

AI represents a huge turning point for cybersecurity, and it’s important that everyone in the industry understands why and how.

Industry 205
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Trending Sources

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Demystifying Responsible AI For Business Leaders

Information Week

Artificial intelligence is changing the way companies conduct business. Understanding how to use AI responsibly will set them up for long-term success.

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Digitize Your Workflow for Sustainability and Accessibility

Forrester IT

In this blog, I look at digitizing an employee experience for both the benefits of sustainability and accessibility. While digitization is relatively easy with a broad technology landscape, making changes for sustainability or accessibility is much harder to do.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

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AI Investments We Shouldn't Overlook

Information Week

Amid rapid advancements in AI, experts are placing great emphasis on how ethical the technology is. Here are three AI investments we shouldn’t overlook.

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Apple Seeks Agreement With News Publishers To Train Artificial Intelligence Models

IT Toolbox

The California-based tech giant is expected to spend approximately $50 million on the project. The post Apple Seeks Agreement With News Publishers To Train Artificial Intelligence Models appeared first on Spiceworks.

More Trending

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NPS US Benchmarks 2023: Fewer Brands Show Improvement

Forrester IT

New analyses from Forrester's Customer Experience Benchmark Study reveals subdued customer advocacy continues in 2023 as fewer brands have significant improvements and more brands have significant drops in Net Promoter Score℠ (NPS) compared to 2022.

.Net 259
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Building Diversity Across Tech Leadership Teams

Information Week

Tech leaders face challenges in addressing diversity within their organizations and the broader tech ecosystem.

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1.3M LoanCare Borrowers Data Exfiltrated in Fidelity National Financial Breach

IT Toolbox

Ransomware attacks have routinely targeted U.S. financial institutions in the fall and winter, victimizing millions. The post 1.3M LoanCare Borrowers Data Exfiltrated in Fidelity National Financial Breach appeared first on Spiceworks.

Financial 278
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Develop Valuable Security and Risk Management Skills for Just $30 Through 1/1

Tech Republic Security

With cyberthreats and cyberattacks always on the rise, developing security and risk management skills could be one of the best moves for your business or career.

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GEP Outlook Report 2025

For years, you and your team have fought an uphill battle. Supply disruptions. Cost pressures. ESG compliance. You name it, and you’ve had to navigate it. In 2025, many challenges will persist, but procurement and supply chain teams have a powerful tool with rapidly advancing capabilities to tackle them — artificial intelligence (AI). The GEP Outlook 2025 report examines the disruptive transformation AI is driving in procurement and supply chains, alongside other key trends and the macroeconomic

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Nvidia Blackwell RTX 5000 GPUs may debut earlier than expected

TechSpot

Nvidia is mulling an earlier release of its next generation of consumer graphics cards, the RTX 5000 Blackwell line up, pushing it up to the fourth quarter of 2024, a source has told Moore's Law is Dead. Two key deciding factors will be how well current-gen sales are doing, and.

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How Gamification Can Help Your Business

Information Week

If you’re not taking gamification seriously, you’re missing out on an innovative way to engage and motivate people. Getting started is part of the fun.

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Microsoft a Step Closer to Eliminating the Hassles in Reinstalling or Repairing Windows 11

IT Toolbox

Microsoft is inching closer to introducing an easy way of reinstalling and repairing Windows 11 that will preserve local files. The post Microsoft a Step Closer to Eliminating the Hassles in Reinstalling or Repairing Windows 11 appeared first on Spiceworks.

Windows 264
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CIOs in financial services embrace gen AI — but with caution

CIO Business Intelligence

Highly regulated, customer-centric, and dependent on layers of human involvement and manual processes, financial services are ripe for automation through artificial intelligence (AI). Those same characteristics, however, reveal the risks AI pose to this sector. So business technology leaders in financial services are carefully navigating a path toward AI.

Financial 141
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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Silicon Valley’s very masculine year

Vox

Richard A. Chance for Vox Ravenous, carnivorous, and totally yoked: How men in tech have evolved. Silicon Valley is embracing a new era of masculinity. Its leaders are powerful, virile, and swole. They practice Brazilian jiujitsu and want to fight each other in a cage. They can do 200 push-ups while wearing a 20-pound weighted vest. They can spend $44 billion on a website as a sort of elaborate joke.

Sports 133
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CIOs Battle Growing IT Costs with Tools, Leadership

Information Week

Tech leaders are turning to automation and better budget planning to carefully allocate budgets as the cost of IT rises.

Tools 185
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Google Settles a $5 Billion Lawsuit Over Consumer Privacy Violations

IT Toolbox

Plaintiffs alleged the tracking of user activity on browsers even when set to private modes. The post Google Settles a $5 Billion Lawsuit Over Consumer Privacy Violations appeared first on Spiceworks.

Google 258
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8 pressing needs for CIOs in 2024

CIO Business Intelligence

With the merging of operational efficiency and embracing new technologies, today’s CIOs are under increasing pressure to do more with less and become both technologists and business leaders, says Sunny Azadeh, CIO at digital services company GlobalLogic. “In a world underpinned by change, it remains constant that digital transformation must be a core organizational competency,” she says.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Maker of Amazon's warehouse robots insists they won't replace humans

TechSpot

Amazon announced in October that two more types of robot would be joining its warehouses for a testing phase. One was Sequoia, a Roomba-like machine designed to identify and store inventory and reduce order processing time. The other was Digit, a 5-foot 9-inch 143-pound robot from Agility Robotics.

Agile 132
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Infrastructure, Operations Leaders Must Focus on DevOps, SRE Initiatives

Information Week

To better meet performance expectations, I&O leaders must think creatively -- be it searching for tech talent or deploying low-code and GenAI solutions.

Devops 174
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Ads coming to Amazon Prime Video movies and TV shows starting Jan. 29

GeekWire

(Amazon Image) Amazon has set the date for when it will introduce ad breaks to streaming content on Prime Video: Jan. 29. In an email to Prime subscribers on Tuesday, Amazon said the addition of limited advertisements during Prime Video movies and TV shows will allow the company “to continue investing in compelling content and keep increasing that investment over a long period of time.

Video 129
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8 big IT failures of 2023

CIO Business Intelligence

IT provides the plumbing for just about every company in existence today. Most of the time, that plumbing works fine — but when something goes wrong, it can be more embarrassing (and more expensive) than the most extravagantly overflowing toilet. We’ve gathered eight instances of big tech failures that struck companies and other organizations in 2023.

Backup 138
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Predicting the Future of Sales: How AI and Automation Will Revolutionize Strategies

In this exploration, we're diving into predictions about the future of sales. We're talking about a complete shake-up powered by automation and artificial intelligence (AI). These aren't just fancy tools — they're real game-changers. Automation and AI are here to redefine every interaction, making them smarter, faster, and more meaningful. From personalized customer journeys to streamlined sales processes, the goal is to make every moment count, enhancing both efficiency and connection.

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Custom Steam Deck APU from AMD exposed in detailed die analysis

TechSpot

The custom APU from AMD consists of a four-core / eight-thread Zen 2 chip, an RDNA 2-based GPU with eight compute units, and a 128-bit LPDDR5 memory interface. The analysis shows that the CPU consumes just 12.4 percent of the total die size while the GPU makes up only 10.9.

Analysis 131
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Financial Services Explores GenAI in Interesting Ways

Information Week

Usually a laggard, financial services institutions are now experimenting with generative AI across all aspects of their business.

Financial 173
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Zulily transfers assets to professional liquidator as failed retailer unable to issue refunds

GeekWire

Zulily’s former headquarters in Seattle. (GeekWire Photo / Taylor Soper) The latest chapter in the meltdown of Zulily is reading like a bad holiday fairy tale. The Seattle online retailer — battered after weeks of layoffs, website outages and management reversals — posted a message on its website saying that it has made “the difficult but necessary decision to conduct an orderly wind-down of the business to maximize value for the companies’ creditors.

Retail 126
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IT leaders explore footing amid shifting needs and the AI power struggle

CIO Business Intelligence

While 2023 brought on many changes to IT departments around the world, by far the biggest surprise was generative AI. Many technology leaders already worked with AI for over a decade for things like predictive maintenance and supply chain planning. Some even implemented their own virtual personal assistants (VPAs), which included at least natural language processing—and sometimes more intelligence than that.

Cloud 128
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2024 Salary Guide

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

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The Best GPUs - Early 2024

TechSpot

When it comes to graphics cards, we go in full depth. Year after year, we test dozens of GPUs from Nvidia, AMD, and now Intel, to determine which are worth your money and which are dead on arrival.

Intel 128
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Windows Update Settings options in Windows

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post Windows Update Settings options in Windows appeared first on HTMD Community Blog #1 Modern Device Management Guides by Gopika S Nair.

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A year for gearing up: Aerospace ventures are counting down to big missions in 2024

GeekWire

United Launch Alliance’s Atlas V rocket lifts off with two prototype Amazon satellites on Oct. 6. (ULA Photo) If 2022 was packed with headline-grabbing aerospace developments — including the first pictures from the James Webb Telescope and the first launch of NASA’s giant moon rocket — 2023 was what you might call a rebuilding year.

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Network Courses and Certifications to Consider for 2024

Information Week

There are many network courses that can address your present job's priorities and help you gain the needed skills to keep pace with industry changes and new technologies.

Course 115
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Guide to Centralizing IT Operations: How to Link Tasks and Tools with an Automation Platform

For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.