Sat.Dec 07, 2024 - Fri.Dec 13, 2024

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“Managed Services-as-Software” Offer A Vision for the Future of Managed Services

Forrester IT

Traditional managed services have long been caught in a fundamental dilemma: achieving high-quality service delivery while maintaining cost-effectiveness. After offshore and cloud, managed services are being reshaped by AI at a fundamental level, introducing a new services paradigm that blends performance-based models, automation, and human-centric refinement.

Software 273
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AI data readiness: C-suite fantasy, big IT problem

CIO Business Intelligence

Business leaders may be confident that their organizations data is ready for AI, but IT workers tell a much different story, with most spending hours each day massaging the data into shape. Nearly nine in 10 business leaders say their organizations data ecosystems are ready to build and deploy AI at scale, according to a recent Capital One AI readiness survey.

Data 117
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Cybersecurity News Round-Up 2024: 10 Biggest Stories That Dominated the Year

Tech Republic Security

TechRepublic looks back at the biggest cybersecurity stories of 2024, from record data breaches to rising ransomware threats and CISO burnout.

Data 174
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China launches anti-monopoly probe into Nvidia amid rising US-China chip tensions

Network World

China has initiated an investigation into Nvidia over alleged violations of the countrys anti-monopoly laws, signaling a potential escalation in the ongoing tech and trade tensions between Beijing and Washington. The probe, announced by Chinas State Administration for Market Regulation ( SAMR ), aims to assess whether the US chipmaker breached conditions tied to its 2019 acquisition of Israeli chip designer Mellanox Technologies.

Industry 183
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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From Burnout to Breakthrough: Three Timely Strategies for CIOs and Digital Trailblazers

Social, Agile and Transformation

Isaac Sacolick reflects on his experiences and shares valuable lessons from his book, Digital Trailblazer. Highlighting the significance of addressing burnout in IT, promoting diverse teams for innovation, and fostering a positive team culture, Isaac emphasizes the need for compassionate leadership heading into 2025.

Strategy 142
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The AI Hype Cycle: Are We Missing the Real Revolution?

Eric D. Brown

The technology world becomes fixated on a new phenomenon every few years, creating what Gartner calls the ‘AI hype cycle.’ We’re deep in one now; if we’re not careful, we’ll miss the real revolution under our noses. Remember when I wrote about AI’s knowledge-wisdom gap ? We’re seeing that gap widen as organizations rush to implement AI without understanding its true transformative potential.

Tools 130

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Uncommon Thinkers: Hanna Hajishirzi’s open approach to AI challenges the industry’s norms

GeekWire

Hanna Hajishirzi in her office at the Allen Institute for AI in Seattle. (GeekWire Photo / Todd Bishop) Editors note: This series profiles five of the Seattle regions Uncommon Thinkers : inventors, scientists, technologists and entrepreneurs transforming industries and driving positive change in the world. They will be recognized Dec. 12 at the GeekWire Gala.

Research 131
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Quantum Threats and How to Protect Your Data

SecureWorld News

Quantum computing brings both opportunities for advancement and significant security challenges. Recent progress has sparked discussions, but current capabilities are still far from threatening encryption standards like 2048-bit RSA. Despite media hype suggesting potential for "cracking military-grade encryption," experts clarify that these achievements neither target nor compromise robust methods like AES, TLS, or other military-grade algorithms.

Data 100
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The Quest To Measure Developer Productivity Is Fueling The Market For Value Stream Management And Software Engineering Intelligence Tools

Forrester IT

Using SEI tools, dev leaders can optimize their software development processes while improving the developer experience. The market growth in SEI tools directly corresponds to the explosive use of genAI TuringBots, commonly referred to as copilots for software development.

Tools 273
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Data center certifications target newcomers, experts, and sustainability pros

Network World

As data centers evolve from traditional compute and storage facilities into AI powerhouses, the demand for qualified professionals continues to grow exponentially and salaries are high. According to a recent InformaTech survey , 77% of data center professionals say they saw salary increases last year, with a median compensation now at $130,000. But its not all smooth sailing.

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2024 Salary Guide

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

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10 most in-demand enterprise IT skills

CIO Business Intelligence

The software and services an organization chooses to fuel the enterprise can make or break its overall success. And part of that success comes from investing in talented IT pros who have the skills necessary to work with your organizations preferred technology platforms, from the database to the cloud. Indeeds 2024 Insights report analyzed the technology platforms most frequently listed in job ads on its site to uncover which tools, software, and programming languages are the most in-demand for

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Google Launches Gemini 2.0 with Autonomous Tool Linking

Tech Republic Security

Gemini 2.0 Flash is available now, with other model sizes coming in January. It adds multilingual voice output, image output, and some trendy agentic capabilities.

Tools 147
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Retrieval-Augmented Generation is Revolutionizing Businesses

Forrester IT

Generative AI (genAI) has the potential to radically elevate customer experiences and streamline operations, delivering transformative impact across the enterprise. Yet, businesses encounter a significant challenge: the inherent limitations of foundational models (FMs). These models often struggle with delivering accurate and relevant outputs, primarily due to their constrained training datasets.

Training 273
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Microsoft to launch zero water consumption cooling for future data centers

Network World

Microsoft has introduced a new design for data centers to optimize artificial intelligence (AI) workloads, implementing a cooling system that it claims will consume zero water. The design is part of the companys aim to reduce strain on the local resources of the communities where its data centers are located, as it continues to scale infrastructure to support AI and other technology investments.

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Guide to Centralizing IT Operations: How to Link Tasks and Tools with an Automation Platform

For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.

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Cost, security, and flexibility: the business case for open source gen AI

CIO Business Intelligence

Travel and expense management company Emburse saw multiple opportunities where it could benefit from gen AI. It could be used to improve the experience for individual users, for example, with smarter analysis of receipts, or help corporate clients by spotting instances of fraud. Take for example the simple job of reading a receipt and accurately classifying the expenses.

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EU Cyber Resilience Act: What You Need to Know

Tech Republic Security

The E.U. Cyber Resilience Act is now in effect. The legislation affects manufacturers, distributors, and importers of software and hardware.

Hardware 149
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GenAI Disrupts Professional Services

Forrester IT

As pure knowledge businesses that make money in billable hours worked, service providers are on the front lines of genAI-powered disruption. GenAI-powered digital assistants supplement peoples work, augmenting their knowledge, skills, and experience as well as automating their tasks. The impact is more work completed in less time with fewer people.

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Working with PDF files on Linux

Network World

The PDF (portable document format) standard was created in the 1990s by Adobe cofounder John Warnock to make it possible for people to share reliably formatted documents across a wide range of platforms. It became an open ISO standard in 2015. Today, you can save documents as PDF files from many applications (e.g., exporting a document as a PDF from Word) and edit PDF files (e.g., using a PDF editor).

Linux 158
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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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5 tips for better business value from gen AI

CIO Business Intelligence

CIOs have been able to ride the AI hype cycle to bolster investment in their gen AI strategies, but the AI honeymoon may soon be over, as Gartner recently placed gen AI at the peak of inflated expectations , with the trough of disillusionment not far behind. That doesnt mean investments will dry up overnight. According to AI at Wartons report on navigating gen AIs early years, 72% of enterprises predict gen AI budget growth over the next 12 months but slower increases over the next two to five y

Data 142
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Stoke Space hotfires rocket engine on new vertical test stand — a ‘very big deal’ for Washington startup

GeekWire

The Stoke Space rocket engine test lights up a vertical test stand in Moses Lake, Wash. (Stoke Space Photo) Stoke Space successfully hotfired its first-stage rocket engine on a new vertical test stand at the company’s Moses Lake, Wash., facility on Thursday in what was called “a very big deal” for the 4-year-old startup. The company released dramatic photographs of the test in action, posting on X that it was an “incredible team effort.” Kent, Wash.

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What We Saw At AWS re:Invent 2024

Forrester IT

AWS may have been caught off guard by the sudden rise of generative AI, but now its coming for the competition from every possible angle. Get our key takeaways from AWS re:Invent 2024.

Trends 221
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NaaS vendor Graphiant launches data assurance service to boost network visibility and compliance

Network World

Graphiant is expanding its network-as-a-service (NaaS) platform today with new data assurance capabilities in a bid to help organizations meet the challenges of data sovereignty and regulatory compliance. Graphiant emerged from stealth in 2022, led by founder and CEO Khalid Raza, who previously was a co-founder and CTO at SD-WAN pioneer Viptella, which was acquired by Cisco in 2017 for $610 million.

Network 166
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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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How AI orchestration has become more important than the models themselves

CIO Business Intelligence

Large language models (LLMs) just keep getting better. In just about two years since OpenAI jolted the news cycle with the introduction of ChatGPT, weve already seen the launch and subsequent upgrades of dozens of competing models. From Llama3.1 to Gemini to Claude3.5 to GPT-o1, the list keeps growing, along with a legion of new tools and platforms used for developing and customizing these models for specific use cases.

Insurance 115
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GeekWire Podcast: Amazon Nova, the future of AI, and more from the AWS re:Invent show floor

GeekWire

AWS re:Invent brought 60,000 people to Las Vegas this week. (GeekWire Photo / Todd Bishop) LAS VEGAS Amazon’s artificial intelligence strategy came into focus this week with the unveiling of Amazon Nova, its new family of homegrown AI models, a new Amazon Bedrock marketplace, and more news from AWS re:Invent. It turns out we’ve seen this before.

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Google’s Willow Chip: Quantum Leap Or Quantum Hype?

Forrester IT

Google recently released some blogs about Willow, its next-generation quantum processor. These blogs are currently making headlines and causing substantial confusion.

Google 221
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Google claims breakthrough with Willow quantum computing chip but no real-world use yet

Network World

Googles announcement on Monday of its new quantum chip, called Willow, was full of eye-catching statements. For starters, Willow took less than a minute to perform a benchmark computation that would take one of todays fastest supercomputers 10 septillion years to do. That number exceeds known timescales and physics and vastly exceeds the age of the universe, says Hartmut Neven, founder and lead at Google Quantum AI, in the announcement.

Google 136
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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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8 hard truths CIOs must learn to accept

CIO Business Intelligence

No CIO expects the job to be easy or free from difficult decisions. Nor do they expect to get their way all the time, as the days of command-and-control leadership over all technical decisions are long gone. CIOs get that. Yet, CIOs still encounter plenty of frustrating circumstances and wish-it-werent-so realities. We know thats true, because we asked.

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Microsoft shares new data center design featuring a closed-loop water system for cooling

GeekWire

Illustration of the Microsoft’s closed-loop system for future data centers that will recycle water for cooling its computing operations. (Microsoft Image) Microsoft revealed details of new approach to cooling data centers that won’t lose water to evaporation. The strategy will still use water, but it’s contained in a closed-loop system where it flows past heat-generating processing chips, drawing off heat that it carries to chillers.

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The Twelve Days Of Revenue Operations Christmas

Forrester IT

What would you want your RevOps true love to give to you on the twelve days of Christmas?

B2B 195
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What is IPv6, why is it so important, and why is it adoption taking so long?

Network World

For the most part the dire warnings about running out of internet addresses have ceased because, slowly but surely, migration from the world of Internet Protocol Version 4 (IPv4) to IPv6 has begun, and software is in place to prevent the address apocalypse that many were predicting. But before we see where are and where were going with IPv6, lets go back to the early days of internet addressing.

IPv6 148
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IT Leadership Agrees AI is Here, but Now What?

IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.