Sat.Aug 03, 2024 - Fri.Aug 09, 2024

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8 CX Lessons from the Microsoft/CrowdStrike Outage

IT Toolbox

The CrowdStrike/Microsoft outage in July significantly affected several businesses. Discover how it affected customer experience and tips on how CX leaders can prepare for such incidents. The post 8 CX Lessons from the Microsoft/CrowdStrike Outage appeared first on Spiceworks Inc.

Microsoft 280
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How Safe and Secure Is GenAI Really?

Information Week

No leaning for or against, no fanfare, no sensationalism. Just an honest look at what professionals hailing from different disciplines see as generative AI safety and security concerns.

Security 196
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Trending Sources

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Cost, AI, and staffing are biggest concerns for data centers

Network World

Rising costs, AI concerns and staffing challenges are among the top issues facing data center leaders in 2024, according to Uptime Institute’s latest survey data. Data center teams are working to balance higher rack power density and future capacity needs with capital investments and staffing limitations. Uptime Institute’s 14 th annual Global Data Center Survey included insights from 1,631 respondents, including more than 850 enterprise companies and data center operators, across 16 vertical in

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Intel Cuts Over 18,000 Jobs Following Troubling Quarterly Earnings Report

IT Toolbox

Intel has announced the slashing of 18,000 jobs and other cost-cutting measures, including reduced capex and the suspension of dividends. Learn more about the development and the continuing trend of layoffs in the tech industry. The post Intel Cuts Over 18,000 Jobs Following Troubling Quarterly Earnings Report appeared first on Spiceworks Inc.

Intel 312
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Falcon Fallout: What’s Next For CrowdStrike, Competitors, And CISOs

Forrester IT

With the July 19th incident that impacted CrowdStrike Falcon® customers globally, CrowdStrike has significantly damaged customer trust. CrowdStrike’s initial Post Incident Review outlines a number of reasonable steps they plan to take to regain that trust including: Improved testing protocols Staged deployments External QA of both its code and its end-to-end processes.

Trends 506
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Breakthrough AI and DevOps Innovations: Insights from Pioneering CTOs

Social, Agile and Transformation

You’re likely to read about the major innovations from the largest tech companies through their conferences and media coverage, while startups can get attention for their forward-looking innovations and the venture capital money funding them. However, many other breakthrough capabilities receive less notice.

Devops 204

More Trending

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AI in Security, Microsoft Vulnerabilities, and More: Key Takeaways From Black Hat USA 2024

IT Toolbox

One of summer's top information security events, Black Hat 2024, ended on August 8. The event comes at a time when AI affects everything from sports and politics to business and end consumers. It also comes at a time when the cyber threat landscape continues to evolve. Check out the key event takeaways identified by Spiceworks News & Insights. The post AI in Security, Microsoft Vulnerabilities, and More: Key Takeaways From Black Hat USA 2024 appeared first on Spiceworks Inc.

Microsoft 291
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B2B Marketers Prioritize Digital Brand And Communications Budget Investments

Forrester IT

In Forrester’s 2024 B2B Brand And Communications Survey, we asked B2B marketing leaders to share their perspective on anticipated budget changes in 12 program and personnel categories. This year’s responses show expected increases are up in most categories over last year and expected decreases have dropped in most categories.

B2B 448
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Did GenAI Expectations Just Crash Into Cold Economic Reality?

Information Week

After two years of ChatGPT-fueled GenAI hype, 2024 was supposed to be the year companies would invest and implement emerging AI technology. Does this week’s stock market meltdown mean the AI hype has peaked?

Company 189
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Cisco to follow Dell with layoff announcement, likely next week: Report

Network World

A new round of layoff announcements at Dell and Cisco are a result of both companies currently losing core market share to new industry competitors: Arista Networks for Cisco, in their core networking business, and low-cost PC manufacturers like Acer for Dell, an analyst said Friday. Scott Bickley, advisory practice lead at Info-Tech Research Group, was responding to major announcements from the two organizations regarding layoffs.

Dell 183
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2024 Salary Guide

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

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CrowdStrike Faces Lawsuits Over Global Outage, Likely to Drive Up Insurance Costs

IT Toolbox

CrowdStrike is set to face lawsuits from investors and affected organizations over its faulty update, which caused a global outage of Windows systems. Learn more about lawsuits and their legal and financial implications. The post CrowdStrike Faces Lawsuits Over Global Outage, Likely to Drive Up Insurance Costs appeared first on Spiceworks Inc.

Insurance 276
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2024 Could Be A Good Year For B2B Agencies

Forrester IT

B2B companies are forecasting healthy increases in agency investments this year, according to Forrester’s Brand and Communications Survey 2024, which surveyed 205 B2B marketing leaders to understand their expectations for agency budgets over the next 12 months. The results generally reveal plans for a net increase in agency spending across all industries and company sizes.

B2B 431
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CrowdStrike Strikes Back at Delta, Calls Lawsuit Threat ‘Meritless’

Information Week

The beleaguered cybersecurity firm at the center of the global IT outage that shut down 8.5 million computers has responded to Delta’s threat of legal action, saying the airline declined help.

Airlines 180
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Is Australia’s Public Sector Ready for a Major Cyber Security Incident?

Tech Republic Security

Australia’s public sector agencies are under increasing pressure to improve their readiness for cyber attacks and data breaches, as surveys and investigations find their preparedness lackluster.

Survey 173
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Guide to Centralizing IT Operations: How to Link Tasks and Tools with an Automation Platform

For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.

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Google Sunsets Chromecast; Unveils TV Streamer and Nest Learning Thermostat

IT Toolbox

Google has replaced Chromecast with TV Streamer. Google has also announced an upgrade to its Nest Learning Thermostat. Learn more about the developments and what it means for popular Google smart home services. The post Google Sunsets Chromecast; Unveils TV Streamer and Nest Learning Thermostat appeared first on Spiceworks Inc.

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Generative AI Consumer Outlook, Q2 2024: How Will Consumers Engage With GenAI In The Future?

Forrester IT

Awareness around generative AI (genAI) among consumers is peaking. According to Forrester’s July 2024 Consumer Pulse Survey, only 5% of US online adults and 8% in the UK have never heard of genAI. As awareness peaks and usage creeps, how will consumers engage with genAI in the future?

Survey 359
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Key Economic Drivers for Intelligent Systems

Information Week

In the emerging intelligent systems economy, businesses must leverage data and cultivate the right talent to thrive. Here’s how organizations can harness AI's potential by focusing on data management and building diverse, adaptable teams.

System 169
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HPE Aruba taps behavioral analytics to find network threats

Network World

HPE’s Aruba Networks continues to build out its enterprise security portfolio, adding support for behavioral analytics to its threat detection and response platform and moving zero-trust controls to its campus products. The new network detection and response (NDR) solution uses telemetry from HPE Aruba Networking Central’s data lake to train and deploy AI models that can monitor and detect unusual activity in networked IoT devices.

Network 174
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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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Interpol Disrupts Massive Business Email Scam, Recovers Over $40 Million

IT Toolbox

A global stop-payment mechanism developed by Interpol has enabled the disruption of an international business email scam. Learn more about the mechanism and how Interpol's operations work. The post Interpol Disrupts Massive Business Email Scam, Recovers Over $40 Million appeared first on Spiceworks Inc.

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AI Is Now A Core Capability Of BI Platforms

Forrester IT

Scientists estimate that insects account for 80% of all animal life on Earth. It’s no wonder you can’t walk even one foot into a forest without stepping on something crawling or being overwhelmed with buzzing and biting insects.

Analysis 273
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Google Loses Landmark US Antitrust Case

Information Week

A federal judge says Google’s exclusive search arrangements for Android and Apple mobile devices creates a monopoly -- a case decision that could set up eventual break up of parent company Alphabet.

Google 167
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Launch puts China firmly in the communications satellite game

Network World

A mission by the Chinese government to launch the first 18 satellites of the G60/Qianfan constellation comes with massive funding that surpassed the $1 billion mark, according to Blaine Curcio, founder of Hong Kong-based Orbital Gateway Consulting and an expert on China’s space programs. A published report stated that China today “launched its first batch of internet satellites that will form part of a constellation it hopes will rival SpaceX’s Starlink.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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X Sues Advertising Coalition, GARM for “Boycotting” the Platform

IT Toolbox

Elon Musk has filed a lawsuit against GARM, a coalition of major advertisers, accusing them of conspiring with brands to dissuade them from spending money on X. Learn more about the lawsuit and who else is supporting it. The post X Sues Advertising Coalition, GARM for “Boycotting” the Platform appeared first on Spiceworks Inc.

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Dialpad Review (2024): An AI-Powered VoIP Solution

Tech Republic Cloud

Dialpad is a modern, innovative and powerful cloud-first alternative to other phone services. Check out the full review below to see if it’s the right VoIP solution for you.

VOIP 142
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Faceoff: Auditable AI Versus the AI Blackbox Problem

Information Week

For some, auditable AI is the same as explainable AI. For others, it means something entirely different. Meanwhile, FICO is using it to determine your credit scores. Here’s what all that means.

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Xeons not impacted by Intel’s crashing CPU scandal

Network World

You may have heard rumors and read stories about a high-profile processor flaw from Intel, but unless you are a gamer building a high-performance system, you have nothing to worry about. For some time now, Intel has been investigating reports that high-end 13th- and 14th-generation desktop CPUs were crashing during gameplay. The problem mainly showed up with Core i9-13900K and 14900K processors, but it was not exclusive to those two, which are top-of-the-line high-performance game chips.

Intel 158
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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Kickstarting Your Cybersecurity and IT Certifications

IT Toolbox

This $29.97 Cybersecurity and IT Certification Training Bundle will help tech professionals learn the basics of network security, ethical hacking, testing, and more. The post Kickstarting Your Cybersecurity and IT Certifications appeared first on Spiceworks Inc.

Training 244
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Data Breaches Are Costing Australian Organisations, IBM Report Reveals

Tech Republic Security

IBM’s recent Cost of a Data Breach report found that the average cost of a data breach in Australia reached a record-high in 2024. Explore additional key findings and how the Australian government is mitigating these threats.

IBM 137
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How Data Usage Improves Product Management

Information Week

Organizations are drowning in data. Yet, product managers may not be using it to the best of their ability. Thinking holistically helps.

Data 187
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Key rules for Linux sysadmins

Network World

It’s not just knowing how to set up and maintain your servers and understanding how system commands work that makes you a good system administrator. You need to know how to fix things when something breaks down, how to keep systems and data secure , how to monitor performance, how to manage backups , and how to craft clever scripts that make your work more consistent and save you time to do all the rest of your work.

Linux 158
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IT Leadership Agrees AI is Here, but Now What?

IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.