2022

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Answer 4 Questions Before Your Brand Jumps On The ‘Metaverse’ Bandwagon

Forrester IT

Gap is the latest brand to set up shop on Roblox. But despite what the headlines say, the brand isn’t activating in the metaverse – it doesn’t exist today. No singular immersive platform is the metaverse yet. And that’s okay. While the actual metaverse is years away, now is a good time for brands to […].

B2C 359
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Why the last mile of digital transformation is important for the digital economy

TM Forum

With the accelerated innovations in big data, cloud computing, AI, and the latest generations of communications technology, the digital economy is becoming a key force in reorganizing global resources, reshaping the global economic structure, and changing the global competitive landscape. According to some statistics, more than 170 countries have released national digital strategies to start and accelerate the digitalization process.

Big Data 184
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How to Innovate by Introducing Product Management in SMB and Non-Tech Companies

Social, Agile and Transformation

I learned two truths this week. During the Coffee with Digital Trailblazers, a LinkedIn audio event that I host most Fridays at 11 am ET, Jay Cohen shared that January was a good time of the year to focus on learning programs and driving department and team-level realignments. It makes sense because people return to work from the holidays refreshed and ready to learn.

SMB 339
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Salesforce’s Benioff Talks Importance of Data Intelligence

Information Week

Visit to New York City reveals why he is prioritizing bringing data lakes and data clouds to operate within the company’s CRM platform.

Data 216
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Recognize the commonalities in ransomware attacks to avoid them

Tech Republic Security

Learn how your organization can use the MITRE ATT&CK framework to prevent data breaches, fines, and the loss of clients and customers induced by ransomware threats. The post Recognize the commonalities in ransomware attacks to avoid them appeared first on TechRepublic.

Data 214
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How to create a virtual machine in Google Cloud Platform

Tech Republic Data Center

The key component of cloud-based computing is the virtual machine. Creating a VM using Google Cloud Platform is simple, but there are some decisions to make. The post How to create a virtual machine in Google Cloud Platform appeared first on TechRepublic.

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Veteran IT Pro Leverages Knowledge, Patience and Hustle To Get Ahead

Association of Information Technology Professional

Military veteran Daniel Avila credits his IT skills, his patience and his natural hustle to starting a tech career that supports his family.

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spf13 Google -->

SPF13

I’m leaving my role as the Product Lead for the Go Language at Google. I’m super proud of everything the Go team has accomplished in the last six years, and I’ve never been more excited for Go’s future. Read on if you’re interested in what led me to my decision, what I’ll be doing next, and what I’ll miss about my time at Google.

Google 72
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MSFT: Launches MDR And Hops On The Everything-As-A-Service Bandwagon

Forrester IT

Everything-eventually-becomes-a-service which Microsoft demonstrates by launching its own version of managed detection & response. We discuss what CISOs need to know, how it will impact the market, and what to look for next.

Microsoft 397
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Delivering More Value Through Empowered Teams

Forrester IT

Command, Control, And The Changing Workplace Organizational and people management has perennially been a favorite topic of writers and researchers. Even the Bible tells a story of how Moses’ father-in-law gave him advice about management and delegation of tasks! For much of the 20th century, a top-down, command-and-control style of management was favored, with a […].

Research 370
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2024 Salary Guide

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

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Update Your Knowledge Management Practice With Three Agile Principles

Forrester IT

Long-standing “waterfall” knowledge management (KM) practices are failing to meet the needs of the modern enterprise, and technology leaders must reassess their approach. Agile principles transform knowledge management within the enterprise from lengthy, delay-laden processes to lean practices that seek to make sharing knowledge easy and adaptable. For the same reasons that agile principles have […].

Agile 370
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Designers Are Your Anchor In An Uncertain Economy

Forrester IT

As we head into another year of economic uncertainty, panic and fear seem to be gripping many organizations. From mass layoffs in the tech sector to hiring freezes, the world of CX has a right to be concerned. However, given the shifts in design awareness and transitions over the last decade from “what it looks like” to “how it works” we predict that designers and the experience design community will be more important than ever.

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Leaders Must Understand “The Meaning Of Stories” To Create “Meaning From Stories”

Forrester IT

“You haven’t defined what story is,” said the voice of experience that afternoon, September 16, 2022. “That’s odd,” I thought. “What am I missing?” We were discussing my first leadership storytelling report, Master Storytelling For Impactful Leadership, intended to explain the “what?” and “why?” of leadership storytelling. In the report, I describe the three-arc structure […].

Report 370
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VSM Enables All Teams To Become Elite

Forrester IT

Value Stream Management is not value stream mapping and it’s not a DevOps tool, but it plays a crucial role in helping teams optimize software delivery and tracking value across their software delivery life cycle, even when a team is not operating in a “DevOps” mode. VSM tools “connect” into your software delivery process, ingest […].

Devops 370
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Guide to Centralizing IT Operations: How to Link Tasks and Tools with an Automation Platform

For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.

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Predictions 2023: Evolving Risks And Recession Fears Will Redefine Insurer Strategies

Forrester IT

The global insurance industry will face a challenging market in 2023, with policy lapses, lower IT spending, and insurtech turbulence.

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Announcing The Forrester Wave™: Artificial Intelligence For IT Operations (AIOps), Q4 2022

Forrester IT

The Forrester Wave™: Artificial Intelligence For IT Operations, Q4 2022 evaluated 11 vendors on 35 different capabilities. Read the report to see the vendor that came out on top with the highest-ranked capabilities for the broadest set of organizations.

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How We Picked The 2022 Top 10 Emerging Technologies

Forrester IT

Since we published The Top 10 Emerging Technologies In 2022, we’ve been getting questions about how these technologies were selected out of the hundreds that Forrester tracks. Clients also ask, “Why are some obvious ones like machine learning, blockchain, the metaverse, or quantum computing missing?” Here are our top 10. Please read our four-part blog […].

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Beware of “Coherent Nonsense” When Implementing Generative AI

Forrester IT

Generative AI —using machine learning or other models (e.g., large language models) for creating novel text, images, sounds, etc. — is firmly in the spotlight as one the fastest-developing areas of technology today, especially with the recent release of OpenAI’s ChatGPT. Over the past week, we’ve seen thousands of people experimenting with prompts and questions […].

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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How Shell Led A Citizen Developer Movement

Forrester IT

How to establish, govern, and scale a citizen developer strategy is the most common low-code inquiry topic from Forrester clients – and Forrester data shows that at least two thirds of firms currently have a citizen developer strategy or plan to have one in the next 12 months. In 2021, Forrester identified three common structures […].

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Predictions 2023: Tech Teams Set Sights On Communication Coordination To Inform Insights Initiatives

Forrester IT

Data and analytics teams are in for a bumpy ride in 2023. Those that can configure their content and communications best will outperform (and outlast) their competitors in the long run.

Data 370
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The “Autonomous SOC” Is A Pipe Dream

Forrester IT

Many vendors across the security industry share a vision: to deliver an autonomous security operations center (SOC) with their technology at the center. This idea is about as likely as me being able to join Starfleet and voyage with Captain Janeway in my lifetime. Why? First, let’s level-set on exactly what autonomous means: denoting or […].

Security 370
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Agency Culture — Both Superpower And Achilles’ Heel — Is About To Change

Forrester IT

Marketing agencies’ infamous environment — both vibrant and relentless — is decisively undergoing a cultural makeover in how its workers work, where they work, who leads the work, and what tools they use to create it. Agency culture is simultaneously their superpower and Achilles’ heel. They are well known to be vibrant enclaves of creativity where […].

Tools 74
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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Low-Code Is Helping Technology Firms Build A Bridge To Get Over Developer Hiring Challenges

Forrester IT

Developer Demand Continues To Outgrow Available Talent The United States Bureau of Labor Statistics predicts a 22.2% growth in application development and quality assurance testing demand in the next 10 years. Unfortunately, we are struggling to meet current demand to fill development needs. As tech companies continue to modernize through digitization, they are using unorthodox […].

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Growth Requires New Recipes, Not New Ingredients

Forrester IT

After delivering my keynote at Technology & Innovation North America, another Forresterite joked to me: “That was great — but next time, more taco.” What did he mean? Well, to introduce my topic, “Growth Requires New Recipes, Not New Ingredients,” I discussed Austin Monthly’s Taco Madness, an annual March Madness-style voting competition that seeks to […].

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Gain Insight Into B2B Martech Decisions And Trends

Forrester IT

Have you wondered what other B2B leaders think of martech solutions? Here’s your chance to help shape the future of B2B marketing technology decisions.

B2B 370
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Predictions 2023: CX Teams Thrive Or Wither Based On What They Do Now

Forrester IT

Customer experience teams in 2023 will reach an inflection point: They will either show ROI and excel — or fade away. Read our CX predictions for 2023.

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Predictions 2023: Citizen Development And The Metaverse Stir Up Software Development

Forrester IT

The year ahead will be a tumultuous one for software developers. Read Forrester's top three predictions for software development in 2023.

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Finishing 2022 With Uncertainty for Technology Executives

Forrester IT

In the post-pandemic era, uncertainty reigns. With all the confusion surrounding economic indicators and talk of recession in 2023, technology executives may face tough decisions in the early months of 2023. Technology executives are struggling to find the right talent while simultaneously worried about layoffs due to a possible recession. If recent changes are any […].

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Questions to Ask When Setting CX Metrics Goals

Forrester IT

This past summer, I participated in my first century cycling ride – 110 miles through eastern Massachusetts. My goal was simple…to not be the last person across the finish line. I met my goal, almost crawling across the finish line dragging my bike behind me. As expected, my overall time was high. So, I’ve already […].

Strategy 370
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Prescription For The Future: Acute Home Care Is The Best Medicine For US Hospitals

Forrester IT

Fueled by the pandemic’s necessity for virtual care, acute home care models are gaining momentum. Unlike preestablished care delivery models, acute home care incorporates value-based care at its core, allowing hospitals to optimize the management of clinical practices.

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IT Leadership Agrees AI is Here, but Now What?

IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.