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ServiceNow to acquire Moveworks to strengthen agentic AI and enterprise search

CIO Business Intelligence

Signaling strategic direction By integrating Moveworks, ServiceNow may aim to enhance its AI assistant capabilities, bridge gaps in workflow automation, and expand its reach across enterprise systems.

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5 top business use cases for AI agents

CIO Business Intelligence

AI agents are powered by the same AI systems as chatbots, but can take independent action, collaborate to achieve bigger objectives, and take over entire business workflows. Copilot Studio allows enterprises to build autonomous agents, as well as other agents that connect CRM systems, HR systems, and other enterprise platforms to Copilot.

CTO Hire 359
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Microsoft to optimize process automation stack with Minit acquisition

CIO Business Intelligence

Microsoft has bought Minit, a developer of process mining software, to help its customers optimize business processes across the enterprise, on and off Microsoft Power Platform. Microsoft all-in on process automation. The acquisition is the latest in a succession of process-automation-related purchases for Microsoft.

Microsoft 245
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CIOs are rethinking how they use public cloud services. Here’s why.

CIO Business Intelligence

Around the AI service, you need to build a solution with an additional 10 to 12 different cloud services that fulfill the needs of an enterprise system. For example, Mosaic recently created a data-heavy Mosaic GPT safety model for mining operations on Microsofts Bing platform, and is about to roll that out in a pilot.

Cloud 349
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EXL orchestrates AI for real business outcomes

CIO Business Intelligence

also incorporates a growing library of domain-specific AI agents that can dynamically interact with enterprise systems, streamlining processes, enhancing decision making and improving customer experiences. Key capabilities of EXLerate.AI Domain-specific LLMs: EXLerate.AI includes two new, proprietary LLMs for health and finance.

Insurance 214
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CrowdStrike incident has CIOs rethinking their cloud strategies

CIO Business Intelligence

The company’s internal communication was significantly disrupted as its entire network, including Outlook, Teams, and SharePoint, is hosted on Microsoft 365. The incident exposed the fragility of cloud-dependent systems where a single point of failure can have cascading effects across an organization. Microsoft said around 8.5

Strategy 359
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Microsoft acquires Seattle startup Suplari, which uses AI to analyze corporate spending

GeekWire

Microsoft has acquired Suplari , a Seattle startup that uses artificial intelligence to help companies understand and get a handle on their spending. Founded in 2016, Suplari analyzes procurement and spending data flowing into various enterprise systems. Suplari co-founders Jeff Gerber, Brian White, and Nikesh Parekh.

Microsoft 141