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ServiceNow to acquire Moveworks to strengthen agentic AI and enterprise search

CIO Business Intelligence

Signaling strategic direction By integrating Moveworks, ServiceNow may aim to enhance its AI assistant capabilities, bridge gaps in workflow automation, and expand its reach across enterprise systems. The deal also underscores ServiceNows long-term commitment to agentic AI. This acquisition is another step in that direction.

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CIOs are rethinking how they use public cloud services. Here’s why.

CIO Business Intelligence

Judes Research Hospital, the public cloud is a good way to get knowledge into the hands of researchers who arent part of their ecosystem today, says SVP and CIO Keith Perry. Judes Research Hospital St. Hidden costs of public cloud For St. Judes Perry.

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What gives IT leaders pause as they look to integrate agentic AI with legacy infrastructure

CIO Business Intelligence

The knowledge management systems are up to date and support API calls, but gen AI models communicate in plain English. And since the individual AI agents are powered by gen AI, they also speak plain English, which creates hassles when trying to connect them to enterprise systems.

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CIO as fact finder, fixer, and framer in a post-truth IT world

CIO Business Intelligence

However… Renée DiResta, the technical research manager at the Stanford Internet Observatory, has coined the wonderful phrase “ bespoke realities ,” referring to the effects of a “Cambrian explosion of bubble realities,” communities “that operate with their own norms, media, trusted authorities, and frameworks of facts.”

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Making data matter at Mathematica

CIO Business Intelligence

Formerly known as Mathematica Policy Research, the Princeton, N.J.-based based research firm is proud of its mission to deliver accurate data to ensure goods and services are distributed with equity and precision in a socially just manner. We think about ethics and governance and making sure we are not amplifying any bias.

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Generative AI: the Shortcut to Digital Modernisation

CIO Business Intelligence

Research from IBM found that 93 percent of companies still use mainframes for financial management, 73 percent for customer transaction systems, and more than 70 percent of Fortune 500 companies run business-critical applications on mainframes.

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ChatGPT, the rise of generative AI

CIO Business Intelligence

A transformer is a type of AI deep learning model that was first introduced by Google in a research paper in 2017. Enterprise applications of conversational AI today leverage responses from either a set of curated answers or results generated from searching a named information resource. It’s only one example of generative AI.