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ServiceNow to acquire Moveworks to strengthen agentic AI and enterprise search

CIO Business Intelligence

billion deal, highlighting the growing enterprise shift toward AI-driven automation to enhance IT operations and service management efficiency. After closing the deal, ServiceNow will work with Moveworks to expand its AI-driven platform and drive enterprise adoption in areas like customer relationship management, the company said.

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Redefining enterprise transformation in the age of intelligent ecosystems

CIO Business Intelligence

As IT professionals and business decision-makers, weve routinely used the term digital transformation for well over a decade now to describe a portfolio of enterprise initiatives that somehow magically enable strategic business capabilities. Ultimately, the intent, however, is generally at odds with measurably useful outcomes.

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From vision to action: Huawei’s perspective on accelerating industrial digitalization and intelligence

CIO Business Intelligence

If last years Huawei Industrial Digital and Intelligent Transformation Summit was about exploring the opportunities and challenges of industrial intelligent transformation, the 2025 edition was about how rapid AI development has changed the landscape. Lastly, open-source AI models are simply becoming more competitive.

Industry 130
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EXL orchestrates AI for real business outcomes

CIO Business Intelligence

The biggest challenge enterprises face when it comes to implementing AI is seamlessly integrating it across workflows. While its potential is broad, that makes it difficult to pinpoint its practical applications in specific industries. But AI itself presents a solution in the form of an orchestration layer embedded with AI agents.

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What gives IT leaders pause as they look to integrate agentic AI with legacy infrastructure

CIO Business Intelligence

Agentic AI was the big breakthrough technology for gen AI last year, and this year, enterprises will deploy these systems at scale. According to a January KPMG survey of 100 senior executives at large enterprises, 12% of companies are already deploying AI agents, 37% are in pilot stages, and 51% are exploring their use.

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5 top business use cases for AI agents

CIO Business Intelligence

Copilot Studio allows enterprises to build autonomous agents, as well as other agents that connect CRM systems, HR systems, and other enterprise platforms to Copilot. Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly.

CTO Hire 359
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CIOs are rethinking how they use public cloud services. Here’s why.

CIO Business Intelligence

Over the past few years, enterprises have strived to move as much as possible as quickly as possible to the public cloud to minimize CapEx and save money. As VP of cloud capabilities at software company Endava, Radu Vunvulea consults with many CIOs in large enterprises. Are they truly enhancing productivity and reducing costs?

Cloud 349