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ServiceNow to acquire Moveworks to strengthen agentic AI and enterprise search

CIO Business Intelligence

billion deal, highlighting the growing enterprise shift toward AI-driven automation to enhance IT operations and service management efficiency. After closing the deal, ServiceNow will work with Moveworks to expand its AI-driven platform and drive enterprise adoption in areas like customer relationship management, the company said.

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Oracle leverages machine learning to manage, secure enterprise systems

Network World

Oracle is not the first company that comes to mind when you think of enterprise security, but the company announced at its recent OpenWorld conference new products with artificial intelligence (AI) and machine learning capabilities to quickly identify security threats.

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The 5 S’s of cyber resilience: How to rethink enterprise data security and management

CIO Business Intelligence

To bridge this critical gap, IT leaders should focus on the five Ss speed, security, scale, simplicity, and smarts to strengthen their cybersecurity and response capabilities. According to ITICs 2024 Hourly Cost of Downtime Survey , 90% of mid-size and large enterprises face costs exceeding $300,000 for each hour of system downtime.

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7 types of tech debt that could cripple your business

CIO Business Intelligence

Accenture reports that the top three sources of technical debt are enterprise applications, AI, and enterprise architecture. These areas are considerable issues, but what about data, security, culture, and addressing areas where past shortcuts are fast becoming todays liabilities?

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Have we reached the end of ‘too expensive’ for enterprise software?

CIO Business Intelligence

Alternatively, several models can be operated on-premises if there are specific security or data protection requirements. This significantly reduces the amount of data for subsequent LLM analysis, thus increasing the efficiency of the overall system. Take, for example, an app for recording and managing travel expenses.

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What gives IT leaders pause as they look to integrate agentic AI with legacy infrastructure

CIO Business Intelligence

Agentic AI was the big breakthrough technology for gen AI last year, and this year, enterprises will deploy these systems at scale. According to a January KPMG survey of 100 senior executives at large enterprises, 12% of companies are already deploying AI agents, 37% are in pilot stages, and 51% are exploring their use.

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5 top business use cases for AI agents

CIO Business Intelligence

Copilot Studio allows enterprises to build autonomous agents, as well as other agents that connect CRM systems, HR systems, and other enterprise platforms to Copilot. Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly.

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