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ServiceNow to acquire Moveworks to strengthen agentic AI and enterprise search

CIO Business Intelligence

billion deal, highlighting the growing enterprise shift toward AI-driven automation to enhance IT operations and service management efficiency. After closing the deal, ServiceNow will work with Moveworks to expand its AI-driven platform and drive enterprise adoption in areas like customer relationship management, the company said.

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Redefining enterprise transformation in the age of intelligent ecosystems

CIO Business Intelligence

As IT professionals and business decision-makers, weve routinely used the term digital transformation for well over a decade now to describe a portfolio of enterprise initiatives that somehow magically enable strategic business capabilities. Ultimately, the intent, however, is generally at odds with measurably useful outcomes.

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ServiceNow to pay $2.85B for Moveworks’ AI tools

Network World

ServiceNow announced plans to purchase Movework s, its front-end AI assistant and enterprise search technology for $2.85 As agentic AI and enterprise-grade search forever change how we work, ServiceNow moved early to empower employees through AI. billion in cash and stock.

Tools 354
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5 top business use cases for AI agents

CIO Business Intelligence

Copilot Studio allows enterprises to build autonomous agents, as well as other agents that connect CRM systems, HR systems, and other enterprise platforms to Copilot. Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly.

CTO Hire 359
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7 types of tech debt that could cripple your business

CIO Business Intelligence

Accenture reports that the top three sources of technical debt are enterprise applications, AI, and enterprise architecture. Open source dependency debt that weighs down DevOps As a software developer, writing code feels easier than reviewing someone elses and understanding how to use it.

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What gives IT leaders pause as they look to integrate agentic AI with legacy infrastructure

CIO Business Intelligence

Agentic AI was the big breakthrough technology for gen AI last year, and this year, enterprises will deploy these systems at scale. According to a January KPMG survey of 100 senior executives at large enterprises, 12% of companies are already deploying AI agents, 37% are in pilot stages, and 51% are exploring their use.

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The 5 S’s of cyber resilience: How to rethink enterprise data security and management

CIO Business Intelligence

According to ITICs 2024 Hourly Cost of Downtime Survey , 90% of mid-size and large enterprises face costs exceeding $300,000 for each hour of system downtime. Start by backing up virtual machines, physical servers, and enterprise systems of record that store your most sensitive information.