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We may look back at 2024 as the year when LLMs became mainstream, every enterprise SaaS added copilot or virtual assistant capabilities, and many organizations got their first taste of agentic AI. AI at Wharton reports enterprises increased their gen AI investments in 2024 by 2.3 CIOs should consider placing these five AI bets in 2025.
The bad news, however, is that IT system modernization requires significant financial and time investments. When addressed properly , application and platform modernization drives immense value and positions organizations ahead of their competition, says Anindeep Kar, a consultant with technology research and advisory firm ISG.
Poor resource management and optimization Excessive enterprise cloud costs are typically the result of inefficient resource management and a lack of optimization. Many enterprises also overestimate the resources required, leading to larger, more expensive instances being provisioned than necessary, causing overprovisioning.
Copilot Studio allows enterprises to build autonomous agents, as well as other agents that connect CRM systems, HR systems, and other enterprise platforms to Copilot. Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly.
SAP is starting the 2025 financial year with a new executive board.The German software company announced that 39-year-old Sebastian Steinhuser will be promoted to the executive board. Before joining SAP, Steinhuser worked at Boston Consulting Group. SAP introduced a new CTO and two new chief revenue officers.
Look around and youll see technological, economic, and competitive obstacles that CIOs must not only handle, but defeat. A PwC Global Risk Survey found that 75% of risk leaders claim that financial pressures limit their ability to invest in the advanced technology needed to assess and monitor risks.
To ensure every IT initiative directly contributes to measurable business outcomes, CIOs must move from operational managers to strategic partners, collaborating with business leaders to align IT decisions with enterprise goals.
Combined with an April IDC survey that found organizations launching an average of 37 AI POCs, the September survey suggests many CIOs have been throwing the proverbial spaghetti at the wall to see what sticks, says Daniel Saroff, global vice president for consulting and research services at IDC.
And some large, cutting-edge enterprises are already beginning to spend money on quantum technology. Error correction is vital for enterprise users of quantum computing, says Yoram Avidan, CTO of Citigroups Innovation Lab and global head of Citi Accelerator. billion so far in 2024. There is real progress happening.
She previously worked at Iron Mountain, where she was Executive Vice President and CTO. She joined Okta as CIO in 2020, and left Okta for her current role at F5 in January 2025, where she is tasked with building a data- and AI-first enterprise. Not many security vendors from the 1980s are still around, but Trend Micro is a survivor.
Questionable outcomes and a lack of confidence in generative AIs promised benefits are proving to be key barriers to enterprise adoption of the technology. Most enterprises, especially outside of tech, face significant barriers to implementing in-house AI infrastructures that are capable of running highly advanced models, he says.
Agentic AI, the more focused alternative to general-purpose generative AI, is gaining momentum in the enterprise, with Forrester having named it a top emerging technology for 2025 in June. The reason is because enterprises look for some predictability. Vendors could also charge a small price per audio input or output.
News like the release below shows how virtuous this firm is being in the enterprise IT domain. Their solutions are now enhancing enterprise defenses in every major sector of the economy and at firms of all sizes. Invincea Announces 54 New Enterprise Customers For its Flagship Enterprise Solution, $8.1M – bg.
CIOs often have a love-hate relationship with enterprise architecture. On the one hand, enterprise architects play a key role in selecting platforms, developing technical capabilities, and driving standards.
Over the past few years, enterprises have strived to move as much as possible as quickly as possible to the public cloud to minimize CapEx and save money. As VP of cloud capabilities at software company Endava, Radu Vunvulea consults with many CIOs in large enterprises. Are they truly enhancing productivity and reducing costs?
With digital operating models altering business processes and the IT landscape, enterprise architecture (EA) — a rigid stalwart of IT — has shown signs of evolving as well. That’s where the opportunity is for enterprise architects, among others.” The transition from monolith to microservices needs a high level of good governance.”
Once you get Copilot for Office 365, you go through training, and thats driven up our utilization to around 93%. Elliott Franklin, CISO at Fortitude Re, a global reinsurance company, says his firm is also using enterprise subscriptions to ChatGPT and Copilot to integrate gen AI into operations.
Jim Chilton is an award-winning CIO who serves as the chieftechnologyofficer of Cengage Group, an innovative disruptor in the edtech space. As a business and technology executive, Chilton leverages his unique experiences to drive innovation and optimize technology throughout the company.
He has assisted the top management in planning IT strategies and leveraging technologies for rationalizing manpower, enhancing organizational productivity, and improving the efficiency of operations. Amit Goel joins Blox as CTO. Real estate buying platform Blox has appointed Amit Goel as its chieftechnologyofficer, based in Mumbai.
And speaking at the Barclays Global Financial Services conference in September, he said gen AI will have a big impact in improving processes and efficiencies. These technologies can produce more content that everyone needs to consume and be aware of,” says Anita Woolley, professor at Carnegie Mellon University. billion estimate in May.
Moving into the digital 2020s, enterprises are contemplating the adoption of a new generation of collaborative, composable, and cloud-based enterprise resource planning (ERP) technologies, motivated by a stubborn pandemic, insecure supply chains, transient workforces, and other factors. Workforce shifts.
Yet, as appealing as it is for employees to be able to use modern technologies, decommissioning and replacing systems is arduous for IT. Its a very long and painful process, notes Don Henderson, CTO at BetaNXT, a wealth management company that provides tech services to clients.
Yet unlike his peers, Wiedenbeck’s dual roles — the top technology executive as well as the transformation lead at Ameritas — are often at odds. As chieftechnologyofficer, Wiedenbeck is driving automation and IT modernization to reduce complexity and technical debt.
At Vault Health, CTO Steve Shi begins enterprise architecture (EA) work with a site survey of the entire IT, application, system, and data infrastructure but restricts it to two weeks with one-hour interviews about each function. At Carrier Global Corp.,
Between building gen AI features into almost every enterprise tool it offers, adding the most popular gen AI developer tool to GitHub — GitHub Copilot is already bigger than GitHub when Microsoft bought it — and running the cloud powering OpenAI, Microsoft has taken a commanding lead in enterprise gen AI.
“Today’s CIOs inherit highly customized ERPs and struggle to lead change management efforts, especially with systems that [are the] backbone of all the enterprise’s operations,” wrote Isaac Sacolick, founder and president of StarCIO, a digital transformation consultancy, in a recent blog post.
The Responsible AI Institute has launched an AI policy template designed to help enterprises develop their own company-wide responsible AI policies. It could also be the CTO, or even the chief AI officer (CAIO), again it depends on the fit.” The AI Policy Template is free for members of RAI Institute.
Poor planning Enterprises risk running into trouble if they lack a detailed cloud strategy. “A A pragmatic and structured architectural approach when moving to the cloud is critical,” says William Peldzus, senior director and Center of Excellence head with enterpriseconsulting firm Capgemini Americas.
As technology projects, budgets, and staffing grew over the past few years, the focus was on speed to market to maximize opportunity, says Troy Gibson, CIO services leader at business and IT advisory firm Centric Consulting. The negative financial and competitive consequences … will be difficult to escape,” he says.
As a result, most IT functions have seen budget increases, support for more staff, and higher involvement in shaping enterprise strategy , according to multiple reports. According to its 2023 research paper Total Enterprise Reinvention , “only 8% of companies are moving to adopt a strategy of Total Enterprise Reinvention.”
Digital infrastructure today is the backbone of enterprise transformation and growth. In our experience, says Dino Trevisani, SVP and Head of Americas region at Tata Communications, enterprise customers often tell us about a familiar pattern. Get it wrong and the result is frustration, failure and falling behind the competition.
If anything, 2023 has proved to be a year of reckoning for businesses, and IT leaders in particular, as they attempt to come to grips with the disruptive potential of this technology — just as debates over the best path forward for AI have accelerated and regulatory uncertainty has cast a longer shadow over its outlook in the wake of these events.
Everything has to go right: the technology, the goals, the financial platform, and most important of all, the timing. Launch an initiative too soon and the technology may be premature and flawed. Knowing exactly when to launch a critical IT initiative requires deep enterprise, market, and technology expertise.
Oracle’s latest financial report boasts substantial increases in revenue, net income, and earnings per share, largely thanks to cloud sales, which the company was quick to credit to the rise of AI. Enterprise Applications, Oracle, Technology Industry They also don’t yet have any direct pricing strategy around how to monetize AI.”
For the past few years, IT leaders at a US financial services company have been struggling to hire data scientists to harness the increasing flood of incoming data that, if used properly, could improve customer experience and drive new products. To deal with this hiring problem, they’ve had to get creative. Focusing on team building.
When Morgan Stanley announced its new generative AI support tools for financial advisors last week, it talked about gaining efficiencies from its notetaking abilities. But those who track the $54 billion financial firm said that its goal is much larger. Are people saying what corporate wants them to say?
To be sure, enterprise cloud budgets continue to increase, with IT decision-makers reporting that 31% of their overall technology budget will go toward cloud computing and two-thirds expecting their cloud budget to increase in the next 12 months, according to the Foundry Cloud Computing Study 2023.
Safeguard contracts: Include clauses in vendor contracts that address service-level agreements (SLAs), response times, and penalties for prolonged outages. Johnston is an experienced financial services and consulting executive who excels at collaborating across teams to deliver results.
Venables observes that there have been many cases over the past decade in which enterprises have invested deeply in cybersecurity products yet haven’t upgraded their overall IT infrastructure or modernized their approach to software development. This is equivalent to building on sand,” he states. Planning is critical, Folk says.
Putting aside the fact this is an astronomically high adoption rate for a brand new technology, it’s also an indicator of how risky this space is. An enterprise that bet its future on ChatGPT would be in serious trouble if the tool disappeared and all of OpenAI’s APIs suddenly stopped working.
The savings are just too big to ignore for a ton of companies,” says David Heinemeier Hansson, the Danish developer of Ruby on Rails and co-owner and CTO of 37signals, which completed a six-month total exit from the cloud last June. “‘Cloud exit’ became a big theme in 2023 and there’s good odds it’ll turn into a real trend for 2024.
IT leaders have always needed to exercise fiscal responsibility while meeting business demands for technology. But as digital transformation efforts have intensified in recent years, CIOs have had fewer opportunities to pause and reevaluate IT’s financial situation.
As IT is the fuel for digitisation, enterprisetechnology leaders are increasingly being sought after by companies. In a LinkedIn post , Hildyard said that after five years in both CTO and CIO roles “it’s time for me to refresh and take on a new challenge”. CIO Australia consistently tracks the moves of IT leaders.
If the CrowdStrike outage underscored anything for CIOs, it’s that modern enterprises are dependent on a growing number of interconnected systems, any one of which can cripple business operations beyond CIOs’ control. The nightly processing jobs were significantly delayed, which has a large impact on our credit union and our members.
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