Enterprise Knowledge Base Network 
CIO Business Intelligence
OCTOBER 24, 2024
Yet many still rely on phone calls, outdated knowledge bases, and manual processes. The reasons include more software deployments, network reliability problems, security incidents/outages, and a rise in remote working. The rising flood of trouble tickets is straining help desk operations.
Network World
AUGUST 2, 2024
Extreme Networks is incorporating Intel’s network analytics technology into its unreleased AI Expert program. In April, Extreme previewed AI Expert , an AI-based network assistant that’s being evaluated in its Extreme Labs program. Enter Intel.
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CIO Business Intelligence
OCTOBER 24, 2024
Ivanti’s research shows the extent and costs of these chronic, endemic DEX problems and the toll they take: Office workers have to cope with an average of four technology-related issues every day, such as poor application or device performance, slow networks, and many more. 60% of office workers report frustration with their tech tools.
Network World
APRIL 1, 2025
We deliberately named it after Iron Mans AI assistant because we wanted that level of capability an intelligent system that understands context, can access different tools and knowledge bases, and most importantly, works alongside engineers rather than just responding to commands, Kalpage said.
Network World
DECEMBER 9, 2024
Extreme Networks is rolling out an AI-infused networking platform that aims to help enterprise customers integrate, manage and automate a broad range of network and security technologies. Extremes AI Expert technology will let customers pose natural language queries about network issues, for example. Bukhari said.
CIO Business Intelligence
MARCH 31, 2025
Machine identities far outnumber humans in enterprise networks, and machine identity management becomes very complex, very quickly. If agents are compromised, attackers can use them to move laterally across the network, escalate their privileges to steal data, deploy malware and hijack critical internal systems.
CIO Business Intelligence
MAY 19, 2022
What is enterprise service management? Enterprise service management (ESM) is the practice of applying IT service management (ITSM) principles and capabilities to improve service delivery in non-IT parts of an organizations, including human resources, legal, marketing, facilities, and sales. Benefits of enterprise service management.
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