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Extreme taps Intel analytics to boost its AI Expert assistant

Network World

Extreme Networks is incorporating Intel’s network analytics technology into its unreleased AI Expert program. In April, Extreme previewed AI Expert , an AI-based network assistant that’s being evaluated in its Extreme Labs program. Enter Intel.

Intel 165
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SAP and Nvidia expand partnership to aid customers with gen AI

CIO Business Intelligence

Under the partnership, SAP is integrating Nvidia’s generative AI foundry service, including the newly announced Nvidia NIM inference microservices, into SAP Datasphere, SAP Business Technology Platform (BTP), RISE with SAP, and SAP’s enterprise applications portfolio. “We

SAP 108
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Using genAI in IT operations boosts productivity, but security concerns linger

Network World

According to recent research from Enterprise Management Associates (EMA), genAI offers promising efficiency and productivity improvements, although concerns about security and data quality remain. EMA recently released its Applying GenAI to IT Operations report to shed light on how IT organizations are using the technology.

Security 174
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ChatGPT, the rise of generative AI

CIO Business Intelligence

ChatGPT’s conversational interface is a distinguished method of accessing its knowledge. This interface paired with increased tokens and an expansive knowledge base with many more parameters, helps ChatGPT to seem quite human-like. These attributes make it possible for users to enquire about a broad set of information.

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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO Business Intelligence

With information about products and availability constantly changing, Tractor Supply sees Hey GURA as a “knowledge base and a training platform,” says Rob Mills, chief technology, digital commerce, and strategy officer at Tractor Supply. One of our differentiators is we hire team members from the community,” he says.

Retail 114
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Free chapters to four books on the future of relationships, networks, organizations and work

Trends in the Living Networks

The four books I have written so far – Developing Knowledge-Based Client Relationships , Living Networks , Implementing Enterprise 2.0 , and Getting Results From Crowds – are linked by a number common themes. It continues to be used by professional firms in developing their client relationship programs.

Network 84
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Data security and privacy: The foundation of customer trust

CIO Business Intelligence

A fraudster beats out Knowledge-based Authentication (KBA) to illegally obtain access to a customer’s account. Over half of companies have experienced a data breach stemming from inappropriate access to an employee’s mobile device, with the costliest breach topping $2.2M.

Security 102