CIO Business Intelligence

MAY 19, 2022

What is enterprise service management? Enterprise service management (ESM) is the practice of applying IT service management (ITSM) principles and capabilities to improve service delivery in non-IT parts of an organizations, including human resources, legal, marketing, facilities, and sales. Benefits of enterprise service management.

Enterprise 312

Enterprise Enterprise System How To 312

CIO Business Intelligence

JULY 5, 2023

Generative AI is potentially the most transformative new technology since the introduction of the public internet, and it already has many exciting applications within enterprise service management (ESM). BMC Software addresses these limitations with HelixGPT, which enables the world described above through AI Service Management.

Enterprise 246

Enterprise Enterprise Knowledge Base Artificial Intelligence 246

CIO Business Intelligence

APRIL 11, 2024

In a cloud market dominated by three vendors, once cloud-denier Oracle is making a push for enterprise share gains, announcing expanded offerings and customer wins across the globe, including Japan , Mexico , and the Middle East. Oracle is helped by the fact that it has two offerings for enterprise applications, says Thompson.

Oracle 312

Oracle Enterprise Enterprise Cloud 312

CIO Business Intelligence

DECEMBER 10, 2024

According to AI at Wartons report on navigating gen AIs early years, 72% of enterprises predict gen AI budget growth over the next 12 months but slower increases over the next two to five years. That doesnt mean investments will dry up overnight.

Data 358

Data Change Management Examples CTO Hire 358

CIO Business Intelligence

NOVEMBER 15, 2023

Competition among software vendors to be “the” platform on which enterprises build their IT infrastructure is intensifying, with the focus of late on how much noise they can make about their implementation of generative AI features. It’s not like we need less software engineers. I want less complexity.

Knowledge Base 336

Knowledge Base Enterprise Enterprise Software 336

Network World

AUGUST 28, 2024

OpenAI nearly imploded last fall when the company fired its CEO and most of its employees threatened to quit, reminding enterprise adopters about the risks of putting all their genAI eggs in one basket. It allows enterprises to make a curated selection of AI models available to their developers, along with access controls to those models.

Vmware 395

Vmware Cloud Symantec Data Center 395

Network World

MAY 16, 2024

It enables] this concept of personalization, access to this knowledge base and the solution bases that are targeted to help provide the operating efficiencies,” Shagoury said. “What makes it unique is how we’ve created, or how we stitched together, organizational information, systems, applications, and more. [It

Fractional CTO 419

Fractional CTO Cloud Applications Load Balancer 419

CIO Business Intelligence

SEPTEMBER 24, 2024

Enterprise cloud vendor ServiceNow faced widespread customer frustration after a root certificate error disrupted services for over 600 organizations. As a critical platform for many enterprises, expectations for its performance and security are very high.

Knowledge Base 299

Knowledge Base Enterprise Enterprise Exercises 299

CIO Business Intelligence

MARCH 18, 2024

Under the partnership, SAP is integrating Nvidia’s generative AI foundry service, including the newly announced Nvidia NIM inference microservices, into SAP Datasphere, SAP Business Technology Platform (BTP), RISE with SAP, and SAP’s enterprise applications portfolio. “We You can’t retrieve code and then copy it and write that.

SAP 295

SAP Artificial Intelligence Policies Enterprise 295

CIO Business Intelligence

APRIL 26, 2022

The vendor-neutral Open Group Architecture Forum has launched the 10th edition of its TOGAF standard this week, with the latest edition of the popular enterprise architecture framework being given a modular redesign aimed at easing adoption for practitioners.

Groups 246

Groups Architecture Agile Knowledge Base 246

CIO Business Intelligence

OCTOBER 9, 2024

The first phase was leveraging generative AI and conversational AI to power chatbots and help them retrieve information from the knowledge base. Field service knowledge search augmentation. Oracle is taking a multi-phase approach to delivering end-to-end automation for service.

Oracle 351

Oracle Cloud Knowledge Base Licensing 351

Network World

SEPTEMBER 5, 2024

According to recent research from Enterprise Management Associates (EMA), genAI offers promising efficiency and productivity improvements, although concerns about security and data quality remain. EMA recently released its Applying GenAI to IT Operations report to shed light on how IT organizations are using the technology.

Security 436

Security Survey Tools Artificial Intelligence 436

CIO Business Intelligence

FEBRUARY 20, 2024

The company can also unify its knowledge base and promote search and information use that better meets its needs. Industrial knowledge graphs employ industry-standard metadata to contextualize and structure data so it can be used in large language models.

Architecture 246

Architecture Data Microsoft Industry 246

Network World

DECEMBER 9, 2024

Extreme Networks is rolling out an AI-infused networking platform that aims to help enterprise customers integrate, manage and automate a broad range of network and security technologies. AI Expert works by collecting data from a combination of Extremes public repository, knowledge base and customer network details.It

Network 244

Network Security Licensing Intel 244

CIO Business Intelligence

SEPTEMBER 19, 2024

Agentic AIs, a form of technology designed to run specific functions within an organization without human intervention, are gaining traction as enterprises look to automate business workflows, augment the output of human workers, and derive value from generative AI.

Open Source 345

Open Source Fractional CTO Architecture Video 345

Network World

FEBRUARY 14, 2025

It builds models and then writes software that executes on a GPU. Those startups are developing thousands of AI agents using Nvidia AI Enterprise , which provides creators with the necessary building blocksfrom pre-trained models to state-of-the-art retrieval, augmented generation, and guardrails for agentic AI.

Healthcare 322

Healthcare Open Source Retail Industry 322

CIO Business Intelligence

OCTOBER 12, 2023

If your business relies heavily on software engineering, you might consider trying tools that will help support your developers with code creation, such as paired programming. Marketing departments may find ways to make information housed in knowledge-based articles and other content more easily discoverable.

Strategy 319

Strategy Dell Survey Artificial Intelligence 319

CIO Business Intelligence

JULY 22, 2024

A fraudster beats out Knowledge-based Authentication (KBA) to illegally obtain access to a customer’s account. Over half of companies have experienced a data breach stemming from inappropriate access to an employee’s mobile device, with the costliest breach topping $2.2M.

Security 276

Security Data Authentication Cloud 276

Trends in the Living Networks

APRIL 13, 2007

Applying social networks in the enterprise is a sweet spot that has massive potential value. VisiblePath and Contact Networks focused on applications entirely inside the enterprise, with the value proposition centered on being able to identify who within your organization could best introduce you to key contacts at prospective clients.

Network 74

Network Social Trends Enterprise 74

CIO Business Intelligence

JULY 25, 2023

To address these challenges, Huisman sought an enterprise service management (ESM) platform. BMC Helix Discovery : Delivers instant visibility, through a SaaS model, into the entire IT environment mapping hardware, software, and service dependencies that span across mainframe, hyper-converged multi-cloud, and container-based architectures.

Knowledge Base 246

Knowledge Base Construction Data Center System 246

IT Toolbox

JANUARY 9, 2017

Today's healthcare professionals rely on integrated software solutions like Enterprise Resource Planning (ERP) because they help them to deliver better service to their patients. In fact, hospitals wouldn't be able to run efficiently without a knowledge-based IT system such as ERP in place.

Healthcare 100

Healthcare Knowledge Base Education Resources 100

Trends in the Living Networks

MAY 22, 2006

This squarely puts Microsoft into a space – enterprise social network software – that has previously been populated by Spoke , Visible Path , Contact Networks , and Tacit. Unquestionably, good software, well-implemented, can be a powerful enabler. Free chapters) Implementing Enterprise 2.0 See some screenshots here.

Network 60

Network Social Trends Enterprise 60

Trends in the Living Networks

MARCH 9, 2009

We have just launched our Implementing Enterprise 2.0 report, encapsulating in a neat package (almost) all you need to know to create massive value with Enterprise 2.0 It in fact makes eminent sense to apply to books the versioning concept that is the foundation of released software. Tags: Enterprise 2.0

Enterprise 60

Enterprise Enterprise Software Software 60

CIO Business Intelligence

JUNE 13, 2023

ServiceNow is making generative AI accessible from more areas of its low-code development platform, putting it front and center in the chatbots enterprises are starting to use to interact with their ServiceNow applications. Other applications, with no need for company-specific data or high levels of accuracy, can be built on public models.

Virtualization 130

Virtualization Knowledge Base Training Enterprise 130

Trends in the Living Networks

APRIL 17, 2012

I’m at the Melbourne Google Enterprise Atmosphere on Tour event , the first of 25 events around the world. It is a fundamental platform for value creation in knowledge-based organizations. The event included a Google Apps demo. However it is done, this needs to be a foundation for how organizations work.

Cloud 121

Cloud Knowledge Base Google Enterprise 121

Trends in the Living Networks

DECEMBER 13, 2007

for use in the enterprise | Main | Web 2.0 creating value in organizations: Enterprise 2.0 Executive Forum - Sydney, Australia » ERP: automating processes | Enterprise 2.0: Enterprise software of almost every ilk is designed to automate business processes and the activities that surround them. Enterprise 2.0

Enterprise 68

Enterprise Enterprise Trends Network 68

CIO Business Intelligence

SEPTEMBER 27, 2023

Generative artificial intelligence is all the rage, but how can enterprises actually harness the technology’s promise and implement it for value? Best practices for gen AI pilot success For those enterprises looking to deploy gen AI starting with pilot programs, a few practices are worth considering.

Strategy 317

Strategy Education Training Guidelines 317

CIO Business Intelligence

JULY 6, 2023

As part of our intelligent automation program, we now have around 3,000 software bots in production, with about 75 more coming online each month,” Austin says. We’re equipping this tool with a private ‘knowledge base’ of AT&T-specific data, with chat enabled to get answers directly from these internal AT&T documents and materials.”

Artificial Intelligence 299

Artificial Intelligence Quality Assurance Tools Groups 299

The Investing Edge

JANUARY 21, 2014

On a large scale, IBM has the Smarter Planet, and on a much smaller scale, IBM developed software for a kit that makes the IoT possible, along with hardware developed by Libelium that connect a series of sensors that collect and distribute weather, moisture and soil data that is being used in a Viniculture deployment in Spain.

Internet 105

Internet Industry Automotive IBM 105

CIO Business Intelligence

JANUARY 22, 2024

It’s quite another to integrate enterprise generative AI solutions that connect across all aspects of a business’s operations and deliver real, sustainable business results. These statistics align with the challenges businesses are presently encountering in the development of comprehensive, enterprise-level generative AI strategies.

Government 130

Government Data Enterprise Enterprise 130

GeekWire

JULY 27, 2023

Augmend Photo) A new artificial intelligence startup wants to help software development teams capture, store, and query their company data and knowledge. Bishop is joined by CTO Tim Misiak , who held various software engineering leadership roles at Microsoft. Augmend recently emerged from stealth mode with $2.2

Development 98

Development Microsoft Open Source Artificial Intelligence 98

Social, Agile and Transformation

SEPTEMBER 18, 2008

I cover topics for Technologists from CIOs to Developers - agile development, agile portfolio management, leadership, business intelligence, big data, startups, social networking, SaaS, content management, media, enterprise 2.0 But by using Business Exchange, the articles that you save or comment become part of a personal knowledge base.

Agile 100

Agile Social Software Development Big Data 100

TM Forum

SEPTEMBER 7, 2022

Because these concepts are new to CSPs, personnel will need to learn to use new modeling and interface development approaches, such as the RDF-based software stack mentioned in section 2, that are built for dynamic, knowledge-based systems.

How To 130

How To Network System Engineering 130

Trends in the Living Networks

APRIL 10, 2008

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Mobile social networking, meaning virtual networks bringing people physically together, will inevitably be a pervasive application | Main | More media coverage of Enterprise 2.0

Network 60

Network Social Trends Enterprise 60

SecureWorld News

SEPTEMBER 27, 2023

Another might focus on the command protocols used in a specific malware, while yet another details the techniques a malicious entity employs to evade sandbox detections or antivirus software. Consequently, there is a strong case for building a knowledge base from this data, accessible at any moment.

Artificial Intelligence 113

Artificial Intelligence Malware Knowledge Base Report 113

Trends in the Living Networks

FEBRUARY 17, 2006

Ross is author most recently of Implementing Enterprise 2.0 , the prescient Living Networks , which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). Free chapters) Implementing Enterprise 2.0

Trends 79

Trends Network Media Social 79

Trends in the Living Networks

AUGUST 27, 2007

Get yourself off mailing lists, use assistants to filter your messages, and use e-mail filtering software. He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters. Free chapters) Implementing Enterprise 2.0 Free chapters) Implementing Enterprise 2.0

Trends 158

Trends Network Media Social 158