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6 best practices for better vendor management

CIO Business Intelligence

And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results. Here are several key tips for making the most of vendor relationships.

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5 top business use cases for AI agents

CIO Business Intelligence

Copilot Studio allows enterprises to build autonomous agents, as well as other agents that connect CRM systems, HR systems, and other enterprise platforms to Copilot. Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly.

CTO Hire 359
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FinOps breaks out of the cloud

CIO Business Intelligence

FinOps finally became ubiquitous across the enterprise landscape last year with 75% of Forbes Global 2000 companies now all-in, according to IDC. Were moving FinOps practices into larger scopes of vendors, says Jennifer Hays, SVP and head of engineering excellence and accessibility at Fidelity Investments.

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How Birmingham’s $48M Oracle ERP project turned into an epic failure

CIO Business Intelligence

Birmingham City Councils (BCC) troubled enterprise resource planning (ERP) system, built on Oracle software, has become a case study of how large-scale IT projects can go awry. There are multiple reports including one from a manager at BCC highlighting the discrepancies at the Council, way back in June 2023.

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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

Contracts, audits, and SBOMs Beyond protecting enterprise architecture from dangerous updates, and dangerous software in general, there are other steps companies can take to safeguard their software supply chain, starting with selecting the vendor and signing the contract. The AI Safety and Security Board was also disbanded.

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Product-based IT: 6 key steps for making the switch

CIO Business Intelligence

Most IT departments are under-resourced and left to debate what capabilities, improvements, and fixes to prioritize. But many enterprises stopped their agile transformations at this layer. Product management addresses the complexities of market research and product strategy definition.

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How to know a business process is ripe for agentic AI

CIO Business Intelligence

This could be the year agentic AI hits the big time, with many enterprises looking to find value-added use cases. Business alignment, value, and risk How can an enterprise know whether a business process is ripe for agentic AI? A key question: Which business processes are actually suitable for agentic AI? Feaver says.

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