Leveraging Organizational Knowledge

FEBRUARY 22, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 22 February 2007 will Web 2.0 social tools have a major transformational positive impact in the workplace? will Web 2.0

Social 40

Social Tools SOA Strategy 40

Leveraging Organizational Knowledge

JULY 27, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 27 July 2007 The Cultural Challenge Dear all, I have not posted here for a while, sorry. TCS KM maturity model Enterprise 2.0

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

MARCH 25, 2007

TCS KM maturity model Enterprise 2.0 social tools have a major transformational positive impact in the workplace? not a game anymore Strategy ROI or no ROI for KM? mean for luxury brands ecommerce strategies Knowledge-driven, not simply customer-driven. will Web 2.0

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

MARCH 10, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 10 March 2007 Organizational cultures not conducive to effective leveraging of knowledge (cont.2) will Web 2.0

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

MARCH 8, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 08 March 2007 Organizational cultures not conducive to effective leveraging of knowledge (cont.) will Web 2.0

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

JUNE 19, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 19 June 2007 Knowledge is only in our minds or not? TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

MARCH 5, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 05 March 2007 Organizational cultures not conducive to effective leveraging of knowledge. I think that the Enterprise 2.0/Knowledge

SOA 49

SOA Strategy Social Retail 49

Leveraging Organizational Knowledge

JANUARY 25, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 25 January 2007 Knowledge-driven, not simply customer-driven. TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

DECEMBER 18, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 18 December 2006 I am Time Magazines “Person of the Year” (*) ! (*) As millions of other web 2.0 enthusiasts. will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

DECEMBER 8, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 08 December 2006 The virtuous cycle of the Gift Economy « Everyone thinks of changing the world, but no one thinks of changing himself.»

SOA 40

SOA Social Strategy Network 40

Leveraging Organizational Knowledge

NOVEMBER 30, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 30 November 2006 Personal Knowledge Management Yesterday, I attended a Knowledge Café in London arranged by David Gurteen ( [link] ).

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

OCTOBER 27, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 27 October 2006 ROI or no ROI for KM? TCS KM maturity model Enterprise 2.0 not a game anymore Strategy ROI or no ROI for KM?

SOA 40

SOA Fashion Groups Strategy 40

Leveraging Organizational Knowledge

JUNE 22, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 22 June 2006 Traditional strategies to improve efficiency are failing in the Knowledge Economy. TCS KM maturity model Enterprise 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

JUNE 2, 2006

TCS KM maturity model Enterprise 2.0 social tools have a major transformational positive impact in the workplace? not a game anymore Strategy ROI or no ROI for KM? mean for luxury brands ecommerce strategies Knowledge-driven, not simply customer-driven. will Web 2.0

Business Intelligence 40

Business Intelligence SOA Trends Strategy 40

Leveraging Organizational Knowledge

MARCH 20, 2007

TCS KM maturity model Enterprise 2.0 social tools have a major transformational positive impact in the workplace? not a game anymore Strategy ROI or no ROI for KM? mean for luxury brands ecommerce strategies Knowledge-driven, not simply customer-driven. will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

FEBRUARY 16, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 16 February 2007 “Break the Mould” Check out this useful article in a Computing Business issue: [link]. will Web 2.0

SOA 40

SOA Strategy Tools Social 40

Leveraging Organizational Knowledge

MAY 22, 2007

The most telling case is the one affecting the separation of the “Labor” dept from the “Economy & Finance”, and its association with the “Social Relations” dept. In the Social Relations dept, it could hardly be more the opposite! TCS KM maturity model Enterprise 2.0 not a game anymore Strategy ROI or no ROI for KM?

Government 40

Government SOA Retail Social 40

Leveraging Organizational Knowledge

MAY 18, 2006

TCS KM maturity model Enterprise 2.0 social tools have a major transformational positive impact in the workplace? make sure the system is easy and comfortable to use – in fact, easier and more comfortable than ignoring the system.” not a game anymore Strategy ROI or no ROI for KM? will Web 2.0

SOA 40

SOA Strategy Agile System 40

Leveraging Organizational Knowledge

APRIL 3, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 03 April 2006 Consider the above “Strategic Capability” diagram (L. TCS KM maturity model Enterprise 2.0 Baird and J.

SOA 40

SOA Strategy System Business Intelligence 40

Leveraging Organizational Knowledge

MARCH 31, 2007

TCS KM maturity model Enterprise 2.0 social tools have a major transformational positive impact in the workplace? not a game anymore Strategy ROI or no ROI for KM? mean for luxury brands ecommerce strategies Knowledge-driven, not simply customer-driven. will Web 2.0

SOA 40

SOA Programming Strategy Social 40

Leveraging Organizational Knowledge

DECEMBER 12, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 12 December 2005 The Human Capital Formation Click on diagram to enlarge. TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Retail Strategy Social 40

Leveraging Organizational Knowledge

MAY 27, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 27 May 2007 Asking the right questions to assess an Organization’s culture. TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

DECEMBER 8, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 08 December 2005 Open question: What does a flatter World mean in terms of organizational Knowledge Management? will Web 2.0

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

MARCH 21, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 21 March 2007 Knowledge-sharing for a Retail Manager In a retail company, who is at the centre of value generation? will Web 2.0

Retail 40

Retail SOA Strategy Company 40

Leveraging Organizational Knowledge

MARCH 9, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 09 March 2006 Business Intelligence needs to get more strategic. TCS KM maturity model Enterprise 2.0 will Web 2.0

Business Intelligence 40

Business Intelligence SOA Retail Strategy 40

Leveraging Organizational Knowledge

DECEMBER 5, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 05 December 2005 Why all this fuss about KM now? TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

APRIL 21, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 21 April 2007 Questions to Verna Allee on how to start a Value Networks analysis This week I attended a (tel. Hi, tools update.

Analysis 40

Analysis Network How To SOA 40

Leveraging Organizational Knowledge

APRIL 30, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 30 April 2007 The search for the unified definition of Knowledge. TCS KM maturity model Enterprise 2.0 I could not resist!

SOA 40

SOA System Strategy Development 40

Leveraging Organizational Knowledge

DECEMBER 16, 2005

There is also a penumbra around brand that is the perceived essence or character of the company that is expressed in its values, its ways of operating, the way it treats people and labor practices, how it sources it products, and whether it is a good social citizen. TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Fashion Retail Network 40

Leveraging Organizational Knowledge

APRIL 9, 2007

TCS KM maturity model Enterprise 2.0 social tools have a major transformational positive impact in the workplace? not a game anymore Strategy ROI or no ROI for KM? mean for luxury brands ecommerce strategies Knowledge-driven, not simply customer-driven. will Web 2.0

Strategy 40

Strategy SOA Retail Examples 40

Leveraging Organizational Knowledge

AUGUST 29, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 29 August 2006 What if we tried to foresee what will follow the currently unfolding Knowledge Economy? The knowledge economy.

SOA 40

SOA Banking Strategy Resources 40