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6 best practices for better vendor management

CIO Business Intelligence

And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results. Here are several key tips for making the most of vendor relationships.

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5 top business use cases for AI agents

CIO Business Intelligence

Copilot Studio allows enterprises to build autonomous agents, as well as other agents that connect CRM systems, HR systems, and other enterprise platforms to Copilot. Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly.

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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

Last summer, a faulty CrowdStrike software update took down millions of computers, caused billions in damages, and underscored that companies are still not able to manage third-party risks, or respond quickly and efficiently to disruptions. It was an interesting case study of global cyber impact, says Charles Clancy, CTO at Mitre.

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Thinking of moving off VMware? Gartner tallies cost of large-scale VMware migration

Network World

New data from research firm Gartner might give IT leaders pause, however, as analysts detail the long, costly, and risky road ahead for enterprise organizations considering a large-scale VMware migration. Enterprise customers have questions about VMwares future direction , licensing changes, and product roadmap following Broadcoms takeover.

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Predictions 2025: A Year Of Reckoning For Enterprise Application Vendors

Forrester IT

After a challenging 2024, two themes will dominate the enterprise software market in 2025: trust and value. Learn more in our 2025 predictions for enterprise software.

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12 AI predictions for 2025

CIO Business Intelligence

Vendors are adding gen AI across the board to enterprise software products, and AI developers havent been idle this year either. Weve also seen the emergence of agentic AI, multi-modal AI, reasoning AI, and open-source AI projects that rival those of the biggest commercial vendors.

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Tackle Contract Negotiation With Major Software Vendors

Forrester IT

Large organizations easily spend millions of dollars on their enterprise software. Naturally, customers are concerned with ensuring that they are getting the best deal possible, but they should also remain realistic in the deals they can expect. Forrester can help clients walk this fine line in their contract negotiations.

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