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Red Sox CTO Brian Shield on building a world-class IT team

CIO Business Intelligence

As SVP and CTO for the Boston Red Sox, Brian Shield is responsible for the strategic direction of technology, fan engagement, day-to-day IT operations, and cybersecurity in support of the team, their fans, and Fenway Sports Management. We’ve changed our software development tools multiple times over the years.

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AI-native software engineering may be closer than developers think

CIO Business Intelligence

Developers unimpressed by the early returns of generative AI for coding take note: Software development is headed toward a new era, when most code will be written by AI agents and reviewed by experienced developers, Gartner predicts. Some companies are already on the bandwagon. Gen AI tools are advancing quickly, he says.

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12 AI predictions for 2025

CIO Business Intelligence

For example, the previous best model, GPT-4o, could only solve 13% of the problems on the International Mathematics Olympiad, while the new reasoning model solved 83%. Its extremely good at reasoning through logic-types of problems, says Sheldon Monteiro, chief product officer at Publicis Sapient.

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Agentic AI: 6 promising use cases for business

CIO Business Intelligence

Agentic AI will integrate smoothly with ERP, CRM, and business intelligence systems to automate workflows, manage data analysis, and generate valuable reports, says Rodrigo Madanes, global innovation AI officer at EY, a consulting and tax services provider. Here are six top uses for AI agents, as seen by several AI experts.

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6 ways you’re failing at change management

CIO Business Intelligence

Your communication strategy is lacking Leaders often overlook the importance of building strong communication links between management and team members, says Pavlo Tkhir, CTO at software development firm Euristiq. Offering in-person advice and support is always a good idea. Start by focusing on a current project.

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Misled by metrics: 7 KPI mistakes IT leaders make

CIO Business Intelligence

Too often, technology companies pay consulting or analyst firms to create metrics based on the best characteristics of their offerings,” says Judith Hurwitz, CEO of Hurwitz Strategies, an emerging technology consulting firm. Today, many CIOs feel the same way about metrics. Metrics are only as good as their source.

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Many CIOs are better equipped to combat rising IT costs. Are you?

CIO Business Intelligence

But strategically important digital transformations should be protected “because they set you up over time and create more flexibility and adaptability,” says Andrew Blau, MD and US leader, eminence and insights, at Deloitte Consulting. IT organizations can save substantial amounts on SaaS contracts by lowering service levels, CIOs say.