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From “Text Analytics” to “Text and Document Mining and Analytics Platforms”

Forrester IT

Some examples are: Customer Experience analytics Consumer and Social analytics and intelligence Robotic Process Automation Intelligent Document Extraction And Processing (IDEP) If you […]

Social 429
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CIOs Have To Treat Social Media With Care

The Accidental Successful CIO

Hackers can learn a lot from a CIO’s social media Image Credit: Blogtrepreneur Every person with the CIO job knows what social media is. In fact, we all probably have Facebook, LinkedIn, and other social media accounts. However, it turns out that there is a downside to social media that we may not be aware of.

Media 130
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Can ‘Dungeons & Dragons’ and other tabletop games help youth build social skills?

GeekWire

(Game to Grow Image) A new whitepaper from two Seattle organizations exhibits research into how tabletop roleplaying games, such as Wizards of the Coast’s Dungeons & Dragons , can be used to help children and teenagers develop their social skills. ” The use of role-playing exercises for therapy goes back over a century.

Social 145
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How self-service technology is changing the contact center job landscape

Forrester IT

She describes the podcast as providing "surprising and counter-intuitive insights on customer experience, social customer service and content." For example, can they hire people at $11/hour qualified to handle exasperated customers with difficult questions? No pressure there, then.

Mobile 311
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Markable.AI launches $100M ad fund for creators on Instagram, TikTok and other social platforms

GeekWire

offers a workflow automation and advertising platform for social creators. The social media platform had been testing a beta integration of Markable’s AI technology to automatically recognize items in images and videos and recommend similar products for users to purchase. Joy Tang is founder and CEO of Markable.AI.

Social 109
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APAC Countries Look To Strengthen Sustainable Finance Regulations

Forrester IT

In APAC, vast political, economic, and social differences among countries pose an impact on sustainable finance regulations. Even for ESG factors that are easiest to measure and compare — carbon emission, for example — there are still no common goals in the region.

.Net 195
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Why SaaS and Low-Code Need AI for Helpful Technical Support

Social, Agile and Transformation

If you’d like an example, watch my Driving Digital Standup video on How to Build Apps, Databases, and Integrations with Low-Code / No-Code Platforms. I use many SaaS tools, data, and automations to run different parts of StarCIO’s business. It’s a very technical and efficient operation, and it was all developed using no-code technologies.

Examples 220