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Threat Hunting 101: A Human Led Exercise

Forrester IT

Threat hunting is a term frequently misused by cybersecurity pros, vendors, and service providers. We researched threat hunting to determine what it really is, what benefits it brings, and to overcome the misuse and abuse of the term. The resulting report, Threat Hunting 101, published recently.

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Exercise Executive Empathy To Get Stakeholders Excited About CX

Forrester IT

How can CX leaders gain funding? Develop executive empathy: Determine stakeholder priorities, connect CX to these existing priorities, and communicate the value of CX.

Exercises 370
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Anatomy of an Effective Tabletop Exercise

Information Week

Tabletops can boost cyber resilience, but what does it take to execute an effective exercise?

Exercises 192
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How to Develop and Implement Effective Cybersecurity Tabletop Exercises

Association of Information Technology Professional

Find out more about how tabletop exercises can help your organization better prepare for a multitude of risk scenarios and threats. There are many benefits to regularly testing your incident response plan.

Exercises 223
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Find Your “Value For Customer” Sweet Spot With Our New Exercise

Forrester IT

Value for customer is a customer’s perception of what they get versus what they give up when doing business with a firm. Four dimensions make up the overall value a customer perceives: 1) functional, 2) experiential, 3) symbolic, and 4) economic. But which combination is the right one? Find Your Organization’s Value Sweet Spot!

Exercises 312
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Infections Are Surging In The US, China, And Brazil — Exercise Caution In Your Return-To-Work Plan

Forrester IT

Infections are in the rise in more than 20 US states, and at least a dozen have experienced new record rates of infections. And the US isn’t alone; China and Brazil are experiencing a rise, too. Officials say the chance of a second wave is high. Over the last few months, we’ve been providing advice […].

Exercises 341
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Point/Counterpoint: The Ethics Of COVID-19 Phishing

Forrester IT

A recent debate on Twitter surrounding the ethics of organizations using COVID-19 as a theme for phishing exercises sparked our interest, since it relates to our coverages areas and prior work experience. In one of Brian’s prior jobs, he conducted the phishing exercises for the employees of one of the larger security companies.

Exercises 396