COVID-19 Stokes The Chatbot Hype In Financial Services
Forrester IT
SEPTEMBER 18, 2020
COVID-19 and the associated containment measures are accelerating digital transformation and automation in financial services.
Is VMware really becoming the new mainframe?
CIO Business Intelligence
FEBRUARY 11, 2025
But because the popular virtualization platform can be too expensive and pervasive to replace even if they may want to, they may find themselves with a mainframe-type of dilemma. Theyre a year ahead of the financial target for VMware, and every investment firm is going to be looking for the next VMware. at market close on Feb.
Vmware 
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Redefining The Fate Of Virtual Care
Forrester IT
JUNE 12, 2024
Last quarter delivered several shocks to the healthcare system, including a series of downturns for virtual care.
Virtualization 259
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ADIB-Egypt announces 1 billion EGP digital transformation plan
CIO Business Intelligence
DECEMBER 8, 2024
This ambitious initiative is poised to position ADIB-Egypt at the forefront of the digital banking revolution, transforming how customers interact with their financial services. AI-powered tools, such as chatbots and virtual assistants, will enhance customer service by providing 24/7 support and quickly addressing customer inquiries.
Banking 246
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Chinese cyber espionage growing across all industry sectors
CIO Business Intelligence
MARCH 4, 2025
Government orgs were a target for China-linked threat actors in virtually all regions of the world, and Salt Typhoon, a cyber unit tied to Chinas MSS, made headlines in recent months after compromising major telecom and ISP networks in the US, with this type of targeting also common in Asia and Africa.
Industry 330
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Are enterprises ready to adopt AI at scale?
CIO Business Intelligence
OCTOBER 30, 2024
Whether it’s a financial services firm looking to build a personalized virtual assistant or an insurance company in need of ML models capable of identifying potential fraud, artificial intelligence (AI) is primed to transform nearly every industry.
Enterprise 349
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Data-driven financial planning is still falling short of its potential
CIO Business Intelligence
MARCH 21, 2022
It’s especially poignant when we consider the extent to which financial data can steer business strategy for the better. Jason Child, now CFO of SaaS company Splunk, tells the story of his time at Amazon’s Financial Planning & Analysis (FP&A) department. “FP&A billion a year. Out of that, $6.1 Out of that, $6.1
Financial 290
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AI market evolution: Data and infrastructure transformation through AI
CIO Business Intelligence
NOVEMBER 4, 2024
Currently, enterprises primarily use AI for generative video, text, and image applications, as well as enhancing virtual assistance and customer support. AI applications are evenly distributed across virtual machines and containers, showcasing their adaptability.
Data 321
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Fostering Innovation at Discover Financial Services
CIO Business Intelligence
SEPTEMBER 7, 2023
At Discover® Financial Services, it lies at the heart of the company’s business goals and growth. Innovation is about modernization, it’s about optimization,” said Dan Gisolfi, Distinguished Engineer, Head of Innovation and Intellectual Property at Discover Financial Services. Innovation has a different meaning for every organization.
Financial 244
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Chinese cyber espionage growing across all industry sectors
CIO Business Intelligence
MARCH 4, 2025
Government orgs were a target for China-linked threat actors in virtually all regions of the world, and Salt Typhoon, a cyber unit tied to Chinas MSS, made headlines in recent months after compromising major telecom and ISP networks in the US, with this type of targeting also common in Asia and Africa.
Industry 246
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FinOps breaks out of the cloud
CIO Business Intelligence
MARCH 12, 2025
By contrast, in some large financial services firms, the role of FinOps has broadened. Tigran Khrimian, chief technology engineering officer at the Financial Industry Regulatory Authority (FINRA), says he started developing best practices in 2014. Most FinOps principles have been applied to technology financials as a whole, he adds.
Cloud 300
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How To Monetize Open Finance: Monetize Value, Price The Use Case
Forrester IT
MARCH 10, 2021
This is steadily changing distribution patterns within the industry towards embedded finance – a world of connectivity, financial services meeting the needs of customers in the moment, in cars, in virtual agents, in shopping apps, in online marketplaces. Open finance is driven not by regulators, but by technologies like open APIs.
How To 364
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How To Ride The Technology Wave (And Not Get Swept Away)
Forrester IT
MARCH 29, 2018
there’s enough emerging technology in financial services to fill a whole alphabet book. And it’s difficult not to get swept off your feet by visions of bionic men, self-executing smart contracts, and virtual assistants that anticipate our every need. AI, blockchain, chatbot, digital identity, etc.
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Broadcom favors stock buyback over investing in innovation
Network World
APRIL 8, 2025
Thats been apparent since the companys acquisition of virtualization software vendor VMware, where licensing prices have leapt upwards although many customers have little choice but to continue to pay the spiralling prices. Broadcoms statement quoted CEO Hock Tan as arguing that the buyback is from a position of strength.
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How RTC and Black Wings support women in tech
CIO Business Intelligence
MARCH 3, 2025
These include virtual workshops, monthly virtual check-ins, virtual workshops, Black History Month celebrations, and more. RTC hosts virtual career summits, connecting organizations with 2,000 women from over 400 colleges and universities.
Virtualization 225
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3 steps to get your data AI ready
CIO Business Intelligence
MARCH 26, 2025
They started using data virtualization, which reduced the need for large data warehouses by decoupling data consumption from origination. For example, AI can help ensure the systems of records of a particular client are consistent in all systems including CRM, contact center software, and financial applications.
Data 322
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When voice deepfakes come calling
CIO Business Intelligence
DECEMBER 18, 2024
In a recent TransUnion survey of call center organizations, nearly two-thirds of financial industry respondents claim the majority of ATOs originate in the call center. Todays deepfakes are so good that theyre virtually indistinguishable from reality. Why are contact centers vulnerable?
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Where CIOs should place their 2025 AI bets
CIO Business Intelligence
JANUARY 21, 2025
We may look back at 2024 as the year when LLMs became mainstream, every enterprise SaaS added copilot or virtual assistant capabilities, and many organizations got their first taste of agentic AI. CIOs were given significant budgets to improve productivity, cost savings, and competitive advantages with gen AI.
Fractional CTO 356
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10 most in-demand enterprise IT skills
CIO Business Intelligence
DECEMBER 10, 2024
Azure Microsoft Azure is another widely used cloud computing service deployed for cloud infrastructure management, data analytics, artificial intelligence, machine learning, and network virtualization. Job listings: 52,597 Year-over-year increase: -33% Total resumes: 24,308,580 7.
Enterprise 338
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Scale smarter, not harder: How network-as-a-service (NaaS) is transforming mid-market IT
Network World
DECEMBER 9, 2024
Mid-market organizations often find themselves in a difficult position: they need to scale rapidly and digitally transform their businesses without huge financial, technological and human resources at their disposal. Mid-market companies also struggle to compete against larger organizations for AI talent, and their IT teams are usually lean.
Network 195
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Four generative AI use cases for businesses
CIO Business Intelligence
AUGUST 9, 2024
This breakthrough technology can comprehend and communicate in natural language, aiding the creation of personalized customer interactions and immersive virtual experiences while supplementing employee capabilities. In the financial sector, AI models are like high-speed analysts, screening through thousands of data points in real time.
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Relativity reaps the rewards of automated access management
CIO Business Intelligence
NOVEMBER 6, 2024
Access management is crucial in the legal world because cases depend on financial records, medical records, emails, and other personal information. Register now for our upcoming security event, the IT Governance, Risk & Compliance Virtual Summit on March 6. Learn more here.
Government 244
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Stop navigating the cloud, and start shaping it
CIO Business Intelligence
FEBRUARY 5, 2025
That means exploring the strategic options for cloud adoption, understanding the importance of financial operations (FinOps) as it relates to cloud, the difference between a Cloud Center of Excellence (CCOE) versus a Cloud Business Office (CBO) approach and the debate between centralized and federated FinOps. Optimization and rightsizing.
Cloud 223
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MasterCard Buys Recorded Future for $2.6B: What It Means for AI Cybersecurity
SecureWorld News
DECEMBER 5, 2024
billion signals a significant shift in how global financial institutions are approaching cybersecurity. In an environment where financial data is a primary target for cybercriminals, this level of foresight is a game-changer. Alarms have been sounded for years, pointing out the perilous state of global financial stability.
Financial 112
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How the metaverse will help financial organizations transform employee and customer experience on Microsoft Cloud
CIO Business Intelligence
MARCH 24, 2023
For financial institutions, it can transform the way they offer services and training, making them more convenient, engaging, accessible and inclusive.” Metaverse applications are developing quickly. Rogue actors could attempt to steal target NFTs and tokens, or use deepfake techniques to impersonate financial advisors.
Financial 147
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Transforming the digital economy: Insights from Huawei’s Alex Xu
CIO Business Intelligence
NOVEMBER 11, 2024
These policies typically include tax incentives, financial subsidies, and simplified approval processes, which help operators expand their networks and drive the region’s economic growth. In today’s competitive market, operators need to differentiate themselves by offering unique value to consumers.
Policies 227
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Should finance organizations bank on Generative AI?
CIO Business Intelligence
SEPTEMBER 29, 2023
As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. Financial organizations want to capture generative AI’s tremendous potential while mitigating its risks. Financial assistant. during the next decade to exceed USD 9.48
Banking 334
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‘Just-in-time’ AI: Has its moment arrived?
CIO Business Intelligence
NOVEMBER 7, 2024
We activate the AI just in time,” says Sastry Durvasula, chief information and client services officer at financial services firm TIAA. For example, the company has built a chatbot to help employees with IT service incidents, as well as a virtual agent to provide information for customer service requests.
Training 331
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Riyadh Air and IBM forge AI-Driven partnership to revolutionize aviation
CIO Business Intelligence
FEBRUARY 26, 2025
Riyadh Air is more than just an airline; it is a gateway to new opportunities for travelers from the Kingdom and beyond, saidAdam Boukadida, Riyadh Air Chief Financial Officer. The partnership also includes deploying AI-powered virtual assistants for customer and employee self-service, enhancing efficiency and service quality.
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VMware price hike forces Australian company with 24,000 virtual machines to jump ship
TechSpot
MAY 23, 2024
Computershare is an Australian corporation that provides financial products to stock exchanges and investor services around the world. It was significantly involved with VMware virtualization technology before Broadcom acquired VMware.
Vmware 133
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3% IT budget increases fueled by AI, security, networking
Network World
SEPTEMBER 13, 2024
Essentially, only companies in dire financial straits are likely to be cutting IT budgets. On the average, IT budgets will increase by 3%, which is a slight downturn from 4% in 2023 and 5% in 2022, but this year’s figures fall in line with previous budget plans in 2020 and 2021, according to Avasant.
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Networking terms and definitions
Network World
OCTOBER 3, 2024
Network slicing Network slicing can make efficient use of carriers’ wireless capacity to enable 5G virtual networks that exactly fit customer needs. It’s particularly well-suited for applications that require rapid data transfer, such as scientific computing, financial modeling and video rendering.
Network 435
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F5 teams with Intel to boost AI delivery, security
Network World
AUGUST 29, 2024
Intel IPUs are hardware accelerators that offload a number of tasks such as packet processing, traffic shaping, and virtual switching from the server CPU. “This feature is useful for distributed applications or scenarios where AI inference needs to be performed on powerful servers while the client device has limited resources.”
Intel 468
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Why CIOs should invest in digital through economic headwinds
CIO Business Intelligence
NOVEMBER 15, 2022
Gartner believes one such area for innovation is in the fusion between remote and office working, with the ‘intraverse’ representing a virtual office incorporating emerging metaverse technologies to bring employees together in immersive meetings. But sustainable growth is more than just financial results.
Energy 358
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Bridging the gap between mainframe data and hybrid cloud environments
CIO Business Intelligence
FEBRUARY 27, 2025
Connecting mainframe data to the cloud also has financial benefits as it leads to lower mainframe CPU costs by leveraging cloud computing for data transformations. Despite the benefits of bringing mainframe data to the cloud, many organizations are not taking advantage of this opportunity, as the Foundry survey shows.
Cloud 245
245 
Top tech trends powering the Middle East’s digital evolution by 2025
CIO Business Intelligence
JANUARY 6, 2025
AI and Machine Learning will drive innovation across the government, healthcare, and banking/financial services sectors, strongly focusing on generative AI and ethical regulation. The financial sector will see rapid adoption of digital payments, open banking, and Central Bank Digital Currencies (CBDCs).
Trends 203
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Think you can ignore quantum computing? Think again.
CIO Business Intelligence
MARCH 27, 2024
Some industries are more affected than others, such as healthcare, financial services, and higher education, where medical records, financial information, and academic records need to be protected for a lifetime. But some organizations in financial services have been very open about getting a head start.
Financial 351
351 
9 steps to take to prepare for a quantum future
Network World
APRIL 7, 2025
For example, robotics companies are doing early-stage training for the robots in virtual environments before finishing up the training in the real world. Another use case for simulating physical processes is to generate training data for AI systems. This is already being done to a limited extent with classical computers.
Research 466
466 
The promise, peril, and potential of the metaverse
CIO Business Intelligence
MAY 9, 2023
We see the metaverse as an intersection of immersive experiences across the augmented reality (AR) and virtual reality (VR) spectrums. Businesses can use it, as many already are, to enrich experiences, products, and services with virtual overlays for navigation and context. Financial services also think the metaverse is “on the money.”
Virtualization 264
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Google and University of Michigan launch virtual AI classroom assistant
Dataconomy
APRIL 8, 2025
Google Public Sector and the University of Michigan’s Ross School of Business (Michigan Ross) unveiled a Virtual Teaching Assistant (TA) pilot program powered by Google’s Gemini models at the ASU-GSV Summit today. The agentic AI Virtual TA offers students round-the-clock support and facilitates self-directed learning.
BBVA permitirá gestionar por primera vez en España cuentas y tarjetas con IA
CIO Business Intelligence
FEBRUARY 14, 2025
Blue, el asistente virtual de BBVA, arranca con hasta 150 consultas y operativas disponibles para clientes, lo que supone dar respuesta a ms de 3.000 preguntas. Si un usuario inicia una consulta y, en medio de la interaccin, necesita realizar otra gestin, Bluepuede adaptarse a este cambio sin perder el hilo de la conversacin.En
Virtualization 179
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Tips for CIOs in the digital age
CIO Business Intelligence
JULY 11, 2022
The goal of healthcare digital transformation is to achieve clinical, financial, and operational strategic goals, but this journey is complex and requires the mobilization of technology, resources, processes, and talent. Blockchain, virtual reality, and wearable gadgets may be popular now, but they aren’t the same as digitalization.
Healthcare 317
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14 in-demand cloud roles companies are hiring for
CIO Business Intelligence
DECEMBER 22, 2023
Whether that means implementing cloud-based policies, deploying patches and updates, or analyzing network performance, these IT pros are skilled at navigating virtualized environments. Cloud systems administrator Cloud systems administrators are charged with overseeing the general maintenance and management of cloud infrastructure.
Cloud 325
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SAP’s new generative AI pricing: Neither transparent nor explainable yet
CIO Business Intelligence
OCTOBER 12, 2023
Premium Plus includes access to sustainability insights derived from business processes’ carbon footprints and financial costs (SAP’s “ green ledger ”), new generative AI capabilities accessed through its Joule virtual assistant, improved forecasting, and the ability to create a portal for suppliers to simplify spend management.
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