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Many CIOs are better equipped to combat rising IT costs. Are you?

CIO Business Intelligence

According to IDC’s July 2023 Future Enterprise Resiliency & Spending (FERS) survey of 856 senior IT and business managers in large enterprises, the IT line items most affected, in addition to rising tech salaries, include SaaS and PaaS costs. They ended up bringing most of those people back, at consulting rates, for six months.”

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Serial entrepreneur Gaurav Oberoi strikes again: Lexion’s sale to Docusign shows methodical approach to building startups

GeekWire

” Diligent discernment From left: Lexion CTO and co-founder Emad Elwany; CEO and co-founder Gaurav Oberoi; and Chief Legal Officer Jessica Nguyen. Lexion Photo) Oberoi previously sold bill-splitting app BillMonk to Obopay and automated survey startup Precision Polling to SurveyMonkey. That’s fun.”

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5 key metrics for IT success

CIO Business Intelligence

Rate of change “The most important metric for IT success is rate of change,” says Nicolas Avila, CTO for North America at IT and software development company Globant. Ensuring end-user satisfaction begins with periodic surveys to collect user feedback. Here they are.

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Generative AI copilots: What’s hype and where to drive results

CIO Business Intelligence

GitHub released data on its copilot’s impact, with 88% of surveyed developers stating improved productivity, 74% focusing on more satisfying work, and over 87% saying they complete tasks faster. IT leaders are exploring how different gen AI tools transform the software development lifecycle.

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Misled by metrics: 7 KPI mistakes IT leaders make

CIO Business Intelligence

Too often, technology companies pay consulting or analyst firms to create metrics based on the best characteristics of their offerings,” says Judith Hurwitz, CEO of Hurwitz Strategies, an emerging technology consulting firm. Results may be based on a survey, for instance. Metrics are only as good as their source.

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10 cloud mistakes that can sink your business

CIO Business Intelligence

“A pragmatic and structured architectural approach when moving to the cloud is critical,” says William Peldzus, senior director and Center of Excellence head with enterprise consulting firm Capgemini Americas. He notes that multiyear contracts can lock unwary clients into expensive, inflexible consumption models.

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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Survey after survey shows that CSPs expect to generate much more of their 5G revenue on the B2B side, and that places many fresh demands on their systems. At the same time, low code and no code application development environments make it possible to quickly build applications without any knowledge of software development languages.

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