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Stormy Seas Ahead: Top Trends On The Horizon For Healthcare In 2024

Forrester IT

Healthcare organizations (HCOs) are navigating turbulent waters as they confront long-standing industry challenges and broad economic currents. In two new reports on healthcare trends, we explore how HCOs can weather the storm and overcome these challenges. The convergence of these factors tests HCOs’ adaptability and resilience.

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Prescription For Change: Cybersecurity Outage Highlights Critical Vulnerabilities In Healthcare

Forrester IT

On February 21, 2024, Change Healthcare, one of the major pharmacy claims processors in the United States, detected a cybersecurity incident and took its systems offline, causing disruptions to pharmacies and medical providers across the country.

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The Retail Race In Healthcare Is A Marathon, Not A Sprint

Forrester IT

This week, Costco joined the list of retailers looking to capture the hearts and minds of consumers who are frustrated with their healthcare experience. Costco announced a partnership with Sesame, a healthcare marketplace that connects consumers with clinicians across 50 states.

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Fueling The Consumer’s Healthcare Journey – Focusing On Ease And Individualized Care Will Accelerate Trust

Forrester IT

However, consumers will choose healthcare organizations that emphasize their needs and increasingly gather and rely on their feedback to deliver value. Opaque experiences and complex jargon have eroded consumer confidence and incentivized some to leave brands behind.

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Using Data & Analytics for Improving Healthcare Innovation and Outcomes

In the rapidly evolving healthcare industry, delivering data insights to end users or customers can be a significant challenge for product managers, product owners, and application team developers. The complexity of healthcare data, the need for real-time analytics, and the demand for user-friendly interfaces can often seem overwhelming.

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Introducing The Customer Experience Platforms For Healthcare Landscape, Q2 2024

Forrester IT

Healthcare consumers’ expectations for easier, faster, retail-like experiences are not fading away. It is no longer enough to offer a digital front door alone — healthcare organizations must intercept consumers and customers as they navigate an increasingly complex and diverse healthcare ecosystem.

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Power of Women: Pioneering the Future of Healthcare Technology

IT Toolbox

Find out how women leaders create a responsive and compassionate healthcare ecosystem with technology. The post Power of Women: Pioneering the Future of Healthcare Technology appeared first on Spiceworks.

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Use Cases for Apache Cassandra®

From understanding its distributed architecture to unlocking its incredible power for industries like healthcare, finance, retail and more, experience how Cassandra® can transform your entire data operations.

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The New Tech Experience: Innovation, Optimization, and Collaboration

Speaker: Paul Weald, Contact Center Innovator

No matter what industry you're in - healthcare, customer service, sales, and more - it’s easier than you think to reduce wait times, monitor sentiment, and provide enhanced self-service options for all of your users. Learn how to streamline productivity and efficiency across your organization with machine learning and artificial intelligence!

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Data Science Fails: Building AI You Can Trust

AI has the power to transform countless industries — including the healthcare, banking, insurance, and public service sectors, to name just a few — by introducing new efficiencies and revealing new opportunities for companies to solve problems.

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A PM’s Guide to Forging an Outcome-Driven Product Team

Speaker: Kim Antelo, Transformation Coach

In this webinar, Transformational Coach Kim Antelo will walk through a case study of a healthcare company with lofty OKRs, but with little tie-back to the product performance. The best product teams evaluate themselves not by the quantity or speed with which they release new features, but by how much those features add value.