Forrester IT

JUNE 4, 2020

Virtual Care Blog Series — Part 3 Forrester made the call that 2020 would be the tipping point for virtual care adoption. The pandemic accelerated digital transformation for many healthcare organizations (HCOs) from a matter of years to a matter of months.

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Virtualization Healthcare 389

Forrester IT

FEBRUARY 5, 2019

Virtual Care Alleviates Key Pain Points In The Care Journey Don’t you miss summer? That time of year when there isn’t a flu epidemic or polar vortex sweeping across the country. Unfortunately, we are in the “darkest hour” of seasonality, when you and your family feel the need to wear a HAZMAT suit to avoid […].

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Virtualization Healthcare 320

Forrester IT

JUNE 17, 2019

Virtual care is about to hit a major tipping point — in 2020, investments in virtual care are expected to outpace those in traditional care delivery. While the virtual care market continues to mature, healthcare organizations (HCOs) must develop an enterprisewide strategy to support comprehensive virtual care deployment.

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Virtualization Healthcare Strategy Development 339

Forrester IT

SEPTEMBER 22, 2020

In this audio series, we speak with our analyst colleagues Jeff Becker, George Lawrie, and Arielle Trzcinski to explore how emerging technologies are changing (and will in the future), even solving some of the most important and complex issues in four key sectors: consumer packaged goods (CPG), healthcare providers, healthcare insurers, and retail.

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Healthcare Retail Insurance Industry 392

Forrester IT

MAY 28, 2020

Conversely, if you are a healthcare organization (HCO), you likely have had to deploy a self-triage solution to stem […]. If you have needed care over the last couple of months you likely have encountered a self-triage solution.

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Healthcare Virtualization Trends 400

Forrester IT

MARCH 18, 2021

Amazon announced the expansion of Amazon Care–its virtual care pilot program –to all of its US employees starting this summer.

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Virtualization Healthcare Programming Industry 300

Forrester IT

JUNE 12, 2024

Last quarter delivered several shocks to the healthcare system, including a series of downturns for virtual care.

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Virtualization Healthcare Financial Programming 259

Forrester IT

APRIL 7, 2020

The COVID-19 pandemic will forever change the face of healthcare, as a paradigm shift has occurred. Demand for telehealth (virtual care) will soar well beyond the period of crisis. Traditional barriers to adoption, such as awareness, cost, and regulation, are no longer valid in today’s reality.

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Healthcare Virtualization Trends 243

Information Week

APRIL 1, 2025

Electronic healthcare records command top dollar on the dark web, so healthcare organizations need to bake protections into their handling by virtual employees.

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Healthcare Virtualization 222

Network World

MAY 22, 2020

The mere fact of the COVID pandemic’s existence has pushed the American healthcare system to capacity, but another threat to that system has reared its ugly head – cyberattacks, particularly those based on ransomware, have become more common as the disease spread, targeting medical IoT devices and healthcare networks.

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Healthcare Virtualization System Groups 545

Forrester IT

APRIL 20, 2020

The COVID-19 pandemic has prioritized self-triage and virtual care investments for healthcare organizations (HCOs).

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Healthcare Strategy Virtualization 284

Forrester IT

OCTOBER 9, 2019

The entrance of new disruptors, including retail health clinics and direct-to-consumer virtual care services, is increasing competition and making it more difficult to attract and retain customers. Healthcare organizations (HCOs) will drive patient acquisition and retention through investments in […].

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Healthcare Survey Research Retail 55

Forrester IT

MARCH 13, 2020

Coauthored by: Jeff Becker and Alan Gonsenhauser As the number of COVID-19 cases surge in the US there is a looming threat facing the US— healthcare capacity. According to the American Hospital Association (AHA) there are close to 6,146 hospitals with 924,107 beds, and only a small fraction have isolation.[i]

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Healthcare Virtualization 338

Forrester IT

OCTOBER 20, 2020

The forced digital transformation of 2020 was just the beginning for the healthcare industry. In 2021, transformation — and not just digital — will continue on a grander scale.

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Healthcare Industry Insurance Virtualization 332

Forrester IT

NOVEMBER 30, 2018

Shifts in consumer lifestyle and expectations have given innovators the opportunity to enter the healthcare space and capture market share with their modern, enhanced patient experiences. Instead of standing on the sidelines, CVS and Aetna have banded together to compete with healthcare disruptors.

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Healthcare Virtualization 345

CIO Business Intelligence

AUGUST 23, 2022

The US healthcare industry is undergoing rapid digital transformation. With a focus on patient care, cost savings, and scalable innovation, healthcare organizations in the US are adopting a range of emerging technologies to improve patient experiences, to aid clinicians in their jobs, and to compete with digital entities entering the market.

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Healthcare Systems Administration Business Intelligence Software 261

CTOvision

APRIL 1, 2019

Artificial intelligence and machine learning are transforming many areas of the healthcare industry. A lot of this has been made possible in recent years because of the sheer quantity of data produced by healthcare providers and the opportunity to identify patterns and augment the capabilities of existing physicians, clinicians and staff.

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Healthcare Artificial Intelligence Industry Data 275

Forrester IT

SEPTEMBER 11, 2020

As COVID-19 sparked a huge uptake of virtual care, what would have taken years of digital transformation happened in just a few short months.

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Healthcare Virtualization Research Trends 382

CIO Business Intelligence

JULY 26, 2023

One of the biggest issues in healthcare is staffing shortages—and it impacts us all. While healthcare staffing challenges are not new, they are forecasted to reach crisis levels in the coming years. And the World Health Organization (WHO) predicts that, by 2030, there will be a 15 million shortfall in healthcare workers.

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Healthcare Artificial Intelligence Dell Education 246

SecureWorld News

OCTOBER 13, 2024

Virtual reality (VR) technology has transformed how we experience digital environments. This technology simulates environments with striking realism, providing a highly immersive experience for users, and triggering their visual and auditory senses so they feel that they are truly in the moment in a virtual world.

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Virtualization Authentication Network Artificial Intelligence 106

Forrester IT

OCTOBER 21, 2020

The purpose of customer service is no longer just to alleviate run-of-the-mill inconveniences; it is to provide fundamental and necessary services for consumers devastated by the COVID-19 pandemic. Learn how customer service will evolve in 2021.

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Virtualization Banking Healthcare Retail 518

Forrester IT

MARCH 24, 2021

Virtual healthcare has become a core component of consumer-clinician engagement. According to the Forrester Analytics Consumer Technographics® US Omnibus Q4 Survey, 2020, 41% of US online adults had a virtual visit for primary care–and the rate of adoption continues to grow.

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Virtualization Healthcare Survey Trends 221

CIO Business Intelligence

JANUARY 6, 2025

AI and Machine Learning will drive innovation across the government, healthcare, and banking/financial services sectors, strongly focusing on generative AI and ethical regulation. Digital health solutions, including AI-powered diagnostics, telemedicine, and health data analytics, will transform patient care in the healthcare sector.

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Trends Energy Healthcare Government 203

Forrester IT

MARCH 16, 2020

Virtual care will forever change how healthcare is delivered in the US and it is on the cusp of mass adoption that is being accelerated due to the government’s response to the COVID-19 pandemic and the lasting increase in enrollment that will ensue as consumers come to understand the benefits and value of these solutions. […].

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Virtualization Resources Healthcare Government 221

CIO Business Intelligence

NOVEMBER 4, 2024

Historically, data center virtualization pioneer VMware was seen as a technology leader, but recent business changes have stirred consternation since its acquisition by Broadcom in late 2023. And he noted, after the Broadcom deal closed, a smaller public healthcare system accelerated its shift to Nutanix, finishing in just 90 days. “We

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Vmware Data Center Strategy Storage 277

Forrester IT

SEPTEMBER 25, 2019

Amazon has gone live with Amazon Care, its new pilot healthcare service offering for employees. The offering includes both virtual and in-person care, delivering telemedicine via app, chat and remote video, as well as follow-up visits in person and prescription drug delivery through a courier directly at an employee’s home or office.

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Healthcare Virtualization Video 319

CIO Business Intelligence

MARCH 11, 2025

Sovereign VMware Cloud Service Providers offer dedicated VMware Cloud Foundation-based features and capabilities and other typical cloud capabilities to help healthcare organizations manage HIPAA-compliant workloads, including: Encryption: Encrypting PHI data both at rest and in transit to ensure data security and privacy.

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Vmware Security Data Disaster Recovery 191

Network World

JULY 31, 2024

Other significant contributors include telecommunications, media and entertainment, capital markets, healthcare providers, and professional and personal services — each accounting for more than 5% of worldwide spending. Physical and virtual computing software will see the fastest growth among SIS products. “AI

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Cloud Artificial Intelligence Healthcare Insurance 436

CIO Business Intelligence

MAY 27, 2024

State of healthcare By way of illustration, let’s focus on the healthcare space , where technology has changed the rules of engagement. So healthcare companies are now faced with having to get to grips with a new industry, new business models, and potentially new threats to their emerging business.

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Healthcare Strategy Industry Financial 264

CIO Business Intelligence

JULY 11, 2022

Altering your approach as a CIO is critical in leading digital transformation within healthcare organizations. The goal of healthcare digital transformation is to achieve clinical, financial, and operational strategic goals, but this journey is complex and requires the mobilization of technology, resources, processes, and talent.

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Healthcare Financial Strategy CTO 317

CIO Business Intelligence

MARCH 5, 2025

The platform demonstrates EXLs continued innovation and investment in the development of new AI solutions across key functions in insurance, healthcare, banking and capital markets, and other industries.

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Artificial Intelligence Insurance Enterprise Enterprise 214

CIO Business Intelligence

FEBRUARY 20, 2024

It’s little wonder that data theft is increasingly common in the healthcare sector. The healthcare sector is far and away the number one target for cybercriminals. As healthcare systems increasingly incorporate AI functionalities, there is a correlated need for ever larger datasets.

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Data Healthcare Insurance Licensing 305

CIO Business Intelligence

AUGUST 9, 2024

This breakthrough technology can comprehend and communicate in natural language, aiding the creation of personalized customer interactions and immersive virtual experiences while supplementing employee capabilities. Take healthcare, for instance.

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Training Virtualization Tools Data 359

CIO Business Intelligence

JANUARY 21, 2025

We may look back at 2024 as the year when LLMs became mainstream, every enterprise SaaS added copilot or virtual assistant capabilities, and many organizations got their first taste of agentic AI. CIOs were given significant budgets to improve productivity, cost savings, and competitive advantages with gen AI.

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Fractional CTO CTO Hire Strategy Government 356

GeekWire

JULY 14, 2020

Amazon plans to establish healthcare facilities for its warehouse workers and their families across the country. Earlier this year, Amazon launched a program that offers employees a blend of virtual medicine and in-house/office visits. Amazon Care is one of several projects by the company aimed at transforming the healthcare system.

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Healthcare Programming Insurance Resources 145

Forrester IT

NOVEMBER 4, 2016

The healthcare industry is changing rapidly as its consumers begin to demand more of the organizations from whom they receive care and insurance. Providers and payers continue to struggle to understand what engages the healthcare consumer.

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Big Data Virtualization Insurance B2C 150

CIO Business Intelligence

NOVEMBER 18, 2022

3M Health Information Systems (3M HIS), one of the world’s largest providers of software solutions for the healthcare industry, exemplifies 3M Co.’s The journey a patient takes through the healthcare system can span years and touch multiple providers, from primary care to specialists, test labs, medical imaging, and pharmacies.

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Healthcare Cloud Data Insurance 189