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Healthcare Is Making The Shift To Virtual-First Delivery Across Routine And Specialty Care

Forrester IT

Healthcare will remain forever changed by the COVID-19 pandemic. Seemingly overnight, consumer demand shifted to convenient access through virtual care.

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It’s Time To Put Security And Privacy Front And Center For Virtual Care

Forrester IT

(Written with Benjamin Corey, senior research associate at Forrester) Telehealth (virtual care) usage has skyrocketed during the pandemic. Some […].

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Predictions 2019: In Healthcare, CX Measurement Frameworks, Virtual Care, And AI Come To The Fore

Forrester IT

Payers and providers alike are feeling the strain of healthcare’s antiquated system and the damaging effects it has on quality of care and revenue. As a result, the US healthcare market is going through a much-needed […]. The volume of patients and the prevalence of chronic conditions are rising.

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Quick Resource Guide To Help Organizations Scale Healthcare Support During COVID-19

Forrester IT

Forrester has curated a list of companies that are delivering virtual care services and support for health insurers, healthcare providers, employers, and consumers during the COVID-19 pandemic. From self-triage to virtual care, these services allow healthcare organizations (HCOs) to screen […].

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Invest in Virtual Care Now to Ensure Relevance in Tomorrow’s Healthcare Ecosystem

Forrester IT

Virtual care is about to radically change the way that healthcare organizations deliver care. The US population is changing quickly, and within the next decade, the number of adults age 65 and older will increase by 41% compared with 5% for the population under age 18[i]. With this shift comes a rise in chronic conditions […].

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Will Virtual Care Stand The Test Of Time? If You’re Asking The Question, It’s Time To Catch Up

Forrester IT

Virtual Care Blog Series — Part 3 Forrester made the call that 2020 would be the tipping point for virtual care adoption. The pandemic accelerated digital transformation for many healthcare organizations (HCOs) from a matter of years to a matter of months.

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Learn The Key Players Making Virtual Visits A Reality In Healthcare

Forrester IT

Virtual Care Alleviates Key Pain Points In The Care Journey Don’t you miss summer? That time of year when there isn’t a flu epidemic or polar vortex sweeping across the country. Unfortunately, we are in the “darkest hour” of seasonality, when you and your family feel the need to wear a HAZMAT suit to avoid […].