What Do Tadpoles And VoC Programs Have In Common?
Forrester IT
SEPTEMBER 19, 2023
At night, I’m working toward my informal PhD in biology — courtesy of my two young sons who love to share their encyclopedic knowledge about bugs, insects, snakes, and all things creepy crawly. […] I spend my days talking to clients about how to collect and use customer feedback to improve CX and drive business results.
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